KONTRA Digital

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Essentio Harmony, an e-commerce website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KONTRA Digital?

We needed help with our e-commerce website development.

SOLUTION

What was the scope of their involvement?

KONTRA Digital has helped us develop our e-commerce website, including UI/UX design and backend functionality. The team has also created custom features tailored to our business model, set up an AWS environment, and configured a secure server infrastructure with automated deployment. In addition, KONTRA Digital has configured and integrated an SMTP email service, integrated a payment gateway and third-party services, set up a database, and optimized its performance. The team also provides ongoing support and fixes after launch.

What is the team composition?

We’ve worked with 2–5 teammates from KONTRA Digital.

How did you come to work with KONTRA Digital?

KONTRA Digital was referred to me. I chose them because their pricing fit our budget and they offered good value for the cost.

How much have you invested with them?

So far, we’ve spent $50,000 to $199,999.

What is the status of this engagement?

We started working together in September 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

KONTRA Digital's work has delivered clear and measurable results for our business. After launch, we were able to operate the e-commerce platform without technical obstacles and scale our online operations smoothly. The website's performance was seen right away, and the automated infrastructure reduced our internal workload significantly. Sales have increased steadily as the website evolves. Overall, sales have increased by 10%–15%, and response time and website speed have improved by 30%–50%.

How did KONTRA Digital perform from a project management standpoint?

KONTRA Digital's project management is very organized and transparent. The team has clearly defined timelines, kept us updated throughout each stage, and delivered all milestones on time. In addition, KONTRA Digital is flexible with our needs and makes adjustments without delaying the project. We communicate via virtual meetings.

What did you find most impressive about them?

What impresses me most about KONTRA Digital is their ability to handle everything end-to-end, from infrastructure and cloud setup to backend development and deployment, without needing additional vendors. The team understands both the technical and business sides of the project, and their problem-solving skills and responsiveness make the entire process smooth.

Are there any areas they could improve?

I don't think there's anything they can improve on. Everything has been lined up and executed as we discussed at the beginning of the project.