Know-How Digital

BACKGROUND

Please describe your company and position.

I am the CEO of OIL MED

Describe what your company does in a single sentence.

OIL MED Petrochemical Industry Services core is a team of specialists with substantial experience in the performance of shut downs and turn around projects into the plants of petrochemical and chemical industries, in the management and execution of big projects involving a lot of employees and equipment and big budgets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Know-How Digital to accomplish?

• Creation of a corporate website aimed at presenting the company to its clients
• Development of a comprehensive digital marketing strategy to reach new customers and support the company's image among existing clients
• Implementation of digital marketing campaigns to access new markets

SOLUTION

How did you find Know-How Digital?

• Online Search
• Referral

Why did you select Know-How Digital over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Know-How Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Know-How Digital for a complete digital marketing strategy and web development for our company's platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Achieving successful deals and partnerships
• Increasing high-quality traffic to the website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The agency fully understood our company's needs and followed their processes accordingly, leading to an effective workflow.

What was your primary form of communication with Know-How Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team did an excellent job with the website they created and the monthly advertising campaigns. I highly recommend now-How Digital.

Are there any areas for improvement or something Know-How Digital could have done differently?

I can't think of anything at the moment.

BACKGROUND

Please describe your company and your position there.

I run a sushi restaurant where I provide customers with freshly produced sushi. We provide takeout and deliveries from our location in Varna, Bulgaria.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Know-How Digital, and what were your goals?

2.Complete digital marketing solutions for my brand, including creation of an e-commerce website and digital marketing on Facebook, Instagram, and Google. Additionally, they produced designs for print and outdoor advertising.

SOLUTION

How did you select this vendor and what were the deciding factors?

My friend suggested that I get in touch with the agency, and I've read great things about them online. I also looked over their website and the work they had done for other clients, and I was really impressed.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Know-How Digital designed a unique e-commerce website that allowed sushi enthusiasts to order directly to their home or office address using the internet platform. To promote the SUSHI Masters website, they created an effective marketing strategy.

The agency increases brand recognition on Facebook and Instagram among people in Varna and achieves higher consumption of the sushi products by utilizing social media and by producing creative marketing content. Through appealing advertising campaigns in Google, they advertised the sushi delivery business to a target group of potential clients in the city of Varna who were looking for sushi delivery.

How many resources from the vendor's team worked with you, and what were their positions?

During our meetings, I met with the project manager in charge of my campaigns personally. The team consists of programmers, copywriters, graphic designers, PPC experts, and specialists in digital marketing.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

6.My brand is now recognizable locally, customers may easily order sushi with our platform. I've established a solid online presence on Facebook, Instagram and Google, and my online store receives consistent traffic.

How effective was the workflow between your team and theirs?

Everything was always efficient. Our workflow is greatly facilitated by their working processes. They made extremely specific requests for everything they required from me on time and they always met their responsibilities on time.

What did you find most impressive or unique about this company?

8.They see my company as a partner, and they are always accessible to help me with any problems I may have. Years of experience have shaped their work, and I believe they make excellent use of that experience to develop successful ads.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind that I would change. They've gone above and beyond my expectations, and I want to keep working with them to grow my business.

BACKGROUND

Please describe your company and your position there.

We produce packaged sugar products. The company was founded in 2005 and employs 80 people. I am a marketing manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Know-How Digital?

We had an old online store that was created in 2012, but it served to present our products rather than make any sales. We hired Know-How Digital agency to create a modern and functional eCommerce website for us.

What were your goals for this project?

Our goal was to get a WordPress website that can be easily costumed in the future if needed. The platform we like because of the high flexibility and security that can be achieved.

SOLUTION

How did you select this vendor?

We located the company at a technology exhibition in Varna, where we met the manager, who impressed us with his knowledge in the field of online store development and enterprise application.

Describe the project and the services they provided in detail.

We presented a specific assignment for our project, which we discussed at several meetings with representatives of the agency. The goals and deadlines for the project were set.

What was the team composition?

We worked mainly with the project manager, as well as two developers and one web designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are pleased with the result. The online store works perfectly and presents our products in a superb way to a wide audience. We got what we wanted. Half a year after the start of our project, we have increased online orders by 26%.

How was project management arranged and how effective was it?

The communication with the agency team was great, and on their part the project deadlines were timely.

What did you find most impressive about this company?

The overall quality and speed of work were impressive. The agency's specialists responded to each of our later requests and managed to find a way to realize it. The project received the kind we expected and surpassed our ideas.

Are there any areas for improvement?

I have no remarks about the agency's work.