KMayer

BACKGROUND

Please describe your company and position.

I am the Operation Manager of Spetrotec

Describe what your company does in a single sentence.

Spetrotec is an environment conscious company thriving for a modern automotive future that augments driver's safety and security and enhances the driving experience. As a telematics supplier with more than 25 years of experience we design, produce and supply products and systems for vehicles that are green, safe, reliable and cost effective, all in house and under one roof. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KMayer to accomplish?

• Deploy a Scalable Virtualized IT Infrastructure – Implement a VMware-based virtualization environment in an external datacenter, ensuring high availability, security, and seamless scalability.
• Migrate Terminal Servers with Zero Downtime – Transition critical terminal servers to the new virtualized environment while maintaining full operational continuity.
• Enhance Cybersecurity with Symantec Endpoint Protection – Deploy Symantec Endpoint Protection across all servers and workstations, ensuring a secure and resilient IT infrastructure to support Spetrotec’s telematics operations.

SOLUTION

How did you find KMayer?

• Online Search
• Referral

Why did you select KMayer over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from KMayer were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KMayer successfully executed a comprehensive IT infrastructure upgrade for Spetrotec, ensuring a secure, scalable, and high-performance environment. The project involved:

Deployment of a Virtualized Infrastructure – Setting up VMware vCenter and ESXi hosts in an external datacenter to enhance reliability and scalability.
Seamless Server Migration – Transferring terminal servers with zero downtime, ensuring operational continuity.
Enterprise-wide Cybersecurity Enhancement – Implementing Symantec Endpoint Protection across all servers and workstations, reinforcing security.
Key Deliverables:

• Fully virtualized, scalable IT infrastructure
• Secure and optimized terminal server migration
• Enhanced cybersecurity framework with endpoint protection

KMayer delivered on time, with precision and reliability, optimizing Spetrotec’s IT environment for efficiency, security, and future growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Enhanced IT infrastructure stability & performance – Improved system reliability and optimized performance.
Zero downtime during server migration – Ensured seamless transition without operational disruptions.
40% improvement in cybersecurity posture – Successful deployment of Symantec Endpoint Protection across all endpoints.
Increased scalability & efficiency – Virtualized infrastructure optimized for future growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KMayer demonstrated exceptional project management, ensuring every phase was executed efficiently and on schedule. Their structured approach, from planning to implementation, resulted in a seamless execution with zero delays.

Their responsiveness and proactive problem-solving stood out—whenever challenges arose, they provided immediate solutions, keeping us informed at every stage. The team maintained clear communication, meticulous attention to detail, and a commitment to delivering high-quality results.

Overall, KMayer exceeded expectations, delivering a well-managed, timely, and highly effective IT infrastructure upgrade.

What was your primary form of communication with KMayer?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

KMayer’s technical expertise, efficiency, and problem-solving approach stood out. Their ability to anticipate challenges, implement seamless solutions, and maintain clear communication made the entire process smooth. Their commitment to quality and on-time delivery was truly impressive. They were reliable, professional, and results-driven—exactly what any business needs for IT infrastructure solutions

Are there any areas for improvement or something KMayer could have done differently?

KMayer delivered an excellent project with precision and efficiency. If there’s one minor area for improvement, it could be offering even faster response times for last-minute adjustments during deployment. However, their proactive planning and expertise ensured that everything ran smoothly and on time.

BACKGROUND

Please describe your company and position.

I am the Senior Consultant Digital Transformation of Electronic Government Authority

Describe what your company does in a single sentence.

The Electronic Government Authority (EGA) of Ras Al Khaimah is responsible for developing, implementing, and managing secure and innovative digital solutions to enhance government services, efficiency, and accessibility across the emirate.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KMayer to accomplish?

• Upgrading and securing the IT infrastructure across 26 government departments to ensure high availability and scalability
• Developing and deploying a robust disaster recovery solution to protect critical government systems and data integrity
• Introducing automation tools to streamline workflows and improve operational efficiency across all departments

SOLUTION

How did you find KMayer?

Referral

Why did you select KMayer over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from KMayer were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For this project, KMayer played a crucial role in modernizing and optimizing the IT infrastructure across 26 government departments. The goal was to enhance security, improve operational efficiency, and ensure business continuity through disaster recovery solutions and automation.

Scope of Work
Infrastructure Modernization

• Upgraded outdated systems to enhance performance and reliability.
• Improved network security and ensured compliance with government regulations.
• Implemented scalable solutions to support future growth and technological advancements.

Disaster Recovery & Business Continuity

• Designed and deployed a disaster recovery strategy to minimize downtime in case of system failures.
• Created backup systems and failover mechanisms for critical operations.

Process Automation & Efficiency

• Identified manual workflows that were time-consuming and prone to errors.
• Implemented automation tools to streamline processes and improve collaboration between departments.
• Provided training and support to ensure smooth adoption of the new systems.

A secure, scalable, and modern IT infrastructure supporting 26 departments.
A fully operational disaster recovery system ensuring uninterrupted government services.
Improved efficiency through automation, reducing manual tasks and operational costs.
Compliance with cybersecurity and regulatory standards, safeguarding sensitive government data.
Comprehensive training and support to facilitate a smooth transition for employees.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The IT Infrastructure Modernization project delivered significant improvements across our organization. Following the upgrade, system uptime increased by 99.9%, ensuring uninterrupted services for 26 government departments.

Security compliance was fully achieved, meeting all national cybersecurity regulations, reducing security risks, and enhancing data protection. Additionally, the new disaster recovery plan improved response times by 40%, ensuring faster system recovery in case of disruptions.

Process automation significantly enhanced operational efficiency, reducing manual IT workload by 35% and streamlining workflows across departments. Overall, KMayer’s expertise provided measurable benefits that strengthened our IT environment and long-term sustainability

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KMayer demonstrated outstanding project management throughout the entire IT infrastructure modernization. They maintained a clear and structured approach, ensuring that all milestones were met on time and within scope. Despite the complexity of upgrading systems across 26 government departments, their team handled the project with efficiency and professionalism.

Communication was seamless - KMayer provided regular progress updates, proactively addressed challenges, and adapted to our evolving needs. Their responsiveness and ability to anticipate potential risks helped keep the project on track without major disruptions. Overall, their dedication to delivering high-quality results made a significant impact on the success of this initiative

What was your primary form of communication with KMayer?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about KMayer was their ability to handle a large-scale government IT project with precision and efficiency. Their expertise in modernizing infrastructure while ensuring full compliance with national cybersecurity regulations was impressive.

Beyond their technical skills, their proactive approach and problem-solving mindset made a real difference. They didn’t just implement solutions—they worked closely with us to understand our challenges and customize strategies that best fit our operational needs. Their commitment to delivering high-quality results on time while maintaining excellent communication and responsiveness truly set them apart

Are there any areas for improvement or something KMayer could have done differently?

Overall, KMayer delivered an exceptional project, and we were highly satisfied with the results. If there is one area for potential improvement, it would be enhancing real-time reporting and progress tracking throughout the project. While their communication was strong, a more structured dashboard or automated status updates could have provided even greater visibility into each phase.

That being said, their responsiveness and ability to adapt to challenges in real-time ensured that any concerns were quickly addressed. This is only a minor suggestion in what was otherwise a seamless and highly successful collaboration

BACKGROUND

Please describe your company and position.

I am a Manager at Crowne Plaza® Hotels & Resorts

Describe what your company does in a single sentence.

We were thoroughly impressed with the exceptional work delivered by KMayer on our communication infrastructure project. Their team connected dozens of range extenders seamlessly between the hotel rooms, ensuring strong and reliable internet coverage throughout the entire property. Additionally, they upgraded and neatly organized the patch panels in our communication cabinets, bringing much-needed efficiency and clarity to our systems.

KMayer's professionalism, attention to detail, and ability to meet tight deadlines were truly commendable. Thanks to their efforts, our guests now enjoy a significantly enhanced experience. We highly recommend KMayer for any organization seeking top-tier IT infrastructure solutions. Thank you for a job well done!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KMayer to accomplish?

• Enhance the hotel's communication infrastructure to ensure stable and high-speed internet connectivity across all rooms and common areas.
• Upgrade and organize the existing communication cabinets to improve efficiency, clarity, and maintenance capabilities.
• Implement a seamless integration of range extenders to eliminate dead zones and provide consistent internet coverage for an improved guest experience.

SOLUTION

How did you find KMayer?

• Online Search
• Referral
• Other

Why did you select KMayer over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from KMayer were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project focused on enhancing the hotel's communication infrastructure by installing range extenders to ensure stable Wi-Fi coverage across rooms and common areas. Additionally, the communication cabinets were upgraded and organized for better efficiency and future scalability. The work also included network assessment, system integration, and testing to ensure optimal performance.

Key Deliverables:

Installation of range extenders for full coverage.
Upgrade and organization of communication cabinets.
Network assessment, planning, and testing.
Seamless system integration and support.
This project improved the hotel's network connectivity and operational efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Full Wi-Fi coverage across all rooms and common areas.
Improved network stability and faster internet speeds.
Streamlined and organized communication cabinets for easier maintenance.
On-time project completion with all objectives met.
These results demonstrate the project’s success in enhancing the hotel's infrastructure.
KMayer delivered exceptional quality in their service and deliverables. The range extenders and communication cabinet upgrades were seamlessly integrated, and the final result exceeded expectations, ensuring reliable network coverage and efficiency. Our overall experience with KMayer was outstanding. From initial consultation to project completion, they displayed professionalism, technical expertise, and strong customer service. The project was a success, and we would gladly work with them again.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KMayer’s project management was highly efficient. They delivered all items on time, adhering to the agreed-upon schedule. Their team was proactive in addressing any needs that arose, responding quickly and professionally to any concerns or adjustments. Communication was clear, and they ensured everything was completed according to plan, with no delays. Their responsiveness and attention to detail contributed greatly to the smooth execution of the project. 
I would highly recommend KMayer. Based on their exceptional service, expertise, and timely delivery, they proved to be a reliable partner for our infrastructure project. Their professionalism and the quality of their work make them a strong choice for any organization seeking technical solutions.

What was your primary form of communication with KMayer?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about KMayer was their attention to detail and their ability to meet deadlines without compromising on quality. They took the time to thoroughly assess our needs and tailored the solution specifically to our infrastructure requirements. Their professionalism and proactive communication made the entire process smooth, and their technical expertise was evident in the seamless execution of the project. The project was priced fairly for the high level of expertise and quality provided. Given the value added to the hotel's infrastructure, the cost was more than justified.

Are there any areas for improvement or something KMayer could have done differently?

While the project was executed smoothly, one area for potential improvement could be providing more detailed progress updates throughout the installation phase. Although the project was completed on time, more frequent status reports would have helped in maintaining a clearer picture of the ongoing work. This would ensure even greater transparency and allow for quicker adjustments if needed.