kiub

BACKGROUND

Please describe your company and position.

I am the Founder of OviqCR

Describe what your company does in a single sentence.

OviqCR is a Costa Rican company specializing in security and surveillance systems—such as CCTV, alarms, and electric fences—as well as electrical installations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire kiub to accomplish?

• Better Project Management
• Automation and Processes consolidation
• Save time, avoid errors and keeping track of late payments

SOLUTION

How did you find kiub?

Referral

Why did you select kiub over others?

• Good value for cost
• Referred to me

How many teammates from kiub were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

kiub designed and built a custom web-based management platform for OviqCR, tailored to how a security and surveillance services company operates. The scope covered requirements gathering with our team, design, development, testing, deployment and post-launch support.

Key deliverables:

• A project management module to track our service projects, their status and the people assigned to them.
• An invoicing module to generate and manage client invoices from within the platform.
• A collections module to track payments, outstanding balances and overdue accounts.
• A centralized client database shared across all modules.
• Secure user login so our team can access the platform from anywhere.
• Training and ongoing support after launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the platform, we've seen clear improvements in how we run the business:

• Invoicing that used to take 2 days each month now takes 2 hours.
• We have real-time visibility into outstanding balances, and overdue accounts have dropped by about 70%.
• All project, client and billing information lives in one place instead of multiple separate spreadsheets and tools.   
• Fewer manual errors in invoices and payment records.
• The platform has been running reliably since July 2026 and is used daily by 5 people on our team.
• Overall, it has saved our team about 24 hours per week of administrative work. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. kiub kept us informed at every stage, with regular updates and demos so we could see progress and give feedback early. They delivered on time and met the deadlines we agreed on.

They were very responsive to our needs. Whenever we asked for a change or a new feature, they understood the request quickly and adapted the platform to how our business actually works, instead of forcing us into a generic solution. Communication was easy, mainly through WhatsApp, video calls, email, and they always answered promptly.

What was your primary form of communication with kiub?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how well kiub understood our business. They didn't just build software; they took the time to learn how a security services company actually operates and designed the platform around that.

We also valued that they made custom software accessible for a company our size. We got a system built specifically for us at a price that made sense, something we assumed only large companies could afford. On top of that, they're easy to work with: close, flexible and genuinely invested in making the project succeed.

Are there any areas for improvement or something kiub could have done differently?

Honestly, there's not much to point out. If anything, we wish we had started working with them sooner. Some of the processes we automated had been slowing us down for a long time.