kiro.tech

BACKGROUND

Please describe your company and position.

I am the Head of Production Department (Kaunas office) of Sabelija, UAB

Describe what your company does in a single sentence.

We provide occupational safety and health (OSH), fire safety, civil safety services for B2B clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire kiro.tech to accomplish?

• Create an e-shop for occupational safety and health products
• Create a self service platform for occupational safety and health field management in any company.

SOLUTION

How did you find kiro.tech?

reccomendation

Why did you select kiro.tech over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from kiro.tech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project had to be done in 2 parts. First - it was necessary to create an e-shop, and then a customer self-service system. We decided to make a unified login to both systems. Also integration with our existing CRM platform was also necessary. Additionally, integrations with payment platforms - Paysera and Stripe, Omnisend tool for e-shops were carried out. 

The project was carried out in sprints, in order to reach testing at us as soon as possible and to launch the functionality created for our customers. Currently, the electronic store and self-service system are already in live mode. Now we working on improvement of self service system, and also other development steps are planned.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As we work in sprints of 2 weeks, every task has its goal and desired outcome. So after every two week period, we have a call for demonstration of work and tasks done, how systems are functioning.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was very good, communication was smooth, meetings were regular with clear goal - to plan sprint, to see demo of sprint works done. Kiro.tech we very flexible to adapt to our schedule with lots of meetings. From the beginning we were a bit confused, because we didn't know how to manage such a project better. So with the help of Kiro.tech for project management, we chose the sprint method.

What was your primary form of communication with kiro.tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their flexibility in work, smooth communication, and fast response to our questions.

Are there any areas for improvement or something kiro.tech could have done differently?

Yes, at the beginning we didn't know how to handle project and what type of project management to choose, so they could noticed it earlier and offered the wright method to work.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager at a consulting company working on different projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with kiro.tech?

We wanted a tool that would connect innovative European companies to offer and request different kinds of technologies and other services. The project has eight partners collaborating.

SOLUTION

What was the scope of their involvement?

kiro.tech provided us with custom software development. First, we gave them technical specifications and some competitive examples. From there, they delivered a mock-up and then developed the software. 

We collected information and created a database of the most promising sectors in our region. We also consulted companies on the possibility of expanding to other countries to find partners, sell, or find new technologies. The software kiro.tech developed is the space where these companies can all communicate about technologies. The platform is active for networking and communication and also functions as a database. 

What is the team composition?

We worked with three people. The project manager was responsible for the scope and the financial part; a lead developer helped us with the development stages; we also had a tester.

How did you come to work with kiro.tech?

We made a tender and contacted at least three service providers. In our search, we found kiro.tech and read some feedback about them, so we called them to get more information and their offer.

How much have you invested with them?

We spent around €10,000 (approximately $10,000 USD). 

What is the status of this engagement?

We worked together from July–December 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We measured kiro.tech's success is based on the platform's features functioning without any problem. Another metric was the number of users we gave this software for free. Afterward, we checked if these users were staying on the platform or if they didn't find it as useful and convenient.

How did kiro.tech perform from a project management standpoint?

They performed well in project management, even though we had a bit of delay. The scope of the work changed from day to day because the process was quite agile. The team's communication was good; we had weekly or biweekly meetings, and kiro.tech was responsive. We mainly used email and a platform connected to our email to communicate.

What did you find most impressive about them?

I was impressed with kiro.tech's client-centric approach. They paid attention to our goals and didn't just try to use our budget for their own sake.

Are there any areas they could improve?

They could have improved how they calculated the project scope and timeframe initially.

Any advice for potential customers?

You should provide your technical specifications, goals, and information about your end clients.

BACKGROUND

Introduce your business and what you do there.

I'm a business developer at a network of IT companies that provides resource matchmaking services. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with kiro.tech?

We needed to provide developers to one of our customers. 

SOLUTION

What was the scope of their involvement?

Our customer worked for the government and was short-handed on a project. They then requested our help to find a suitable developer. So, we provided them with a dedicated developer from kiro.tech. Once we matched our customer with kiro.tech, the two companies coordinated the project themselves. We only served as the middleman at the beginning of the project. 

However, we've kept in touch with both companies and are collecting feedback on the partnership. We'd expected them to hire internally, but our customer has been very happy with kiro.tech's developer. They're planning on keeping the developer on until the end of the project; the project should end during the summer of 2022. 

What is the team composition?

We've worked with kiro.tech's HR team and CTO. 

How did you come to work with kiro.tech?

kiro.tech was the perfect match for our customer. They liked what they saw; the resource from ​​kiro.tech was a senior-level developer, which meant they didn't need to be managed as closely. 

How much have you invested with them?

I believe the customer has already invested over €55,000 (approximately $57,000 USD) with kiro.tech.

What is the status of this engagement?

kiro.tech's developer began working on our customer's project in December 2021, and they're still working on it. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We measure the partnership's success by whether or not our customer is happy. Thankfully, our customer is happy with the developer's qualifications and experience. The developer has helped the customer move the development forward quickly. 

How did kiro.tech perform from a project management standpoint?

kiro.tech has perfect project management. They always deliver on time. 

What did you find most impressive about them?

kiro.tech's experienced developers and ability to be in the right place at the right time have made the partnership successful. 

Are there any areas they could improve?

In my opinion, everything is going smoothly. 

Do you have any advice for potential customers?

I'd advise customers to communicate clearly with kiro.tech and to explain their expectations clearly. 

BACKGROUND

Please describe your company and your position there.

I'm Business Development Project Manager at Kaunas University of Technology, Startup Space Incubator. I'm responsible for implementation of entrepreneurship promotion projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire kiro.tech, and what were your goals?

Kaunas University of Technology (Lithuania) together with other partners - Kaunas Chamber of Commerce Industry and Crafts (Lithuania), Bialystok University of Technology (Poland) and Office of the Board of the Association of Bialystok Functional Area (Poland) were implementing ACCESS project aiming to improve business support services in Kaunas, Marijampolė regions of Lithuania and Suwalski, Białostocki subregions of Poland.

One of the problems that regions were facing, that we were lacking of interactive and engaging online training platform for teams and startups. Kiro.tech was hired to update istartup.eu platform. Update comprised: update of current content management system, update of webpage design and adding new functionality to the webpage – learning management system for online training content display and management of online training process.

SOLUTION

How did you select this vendor and what were the deciding factors?

Vendor was selected during public procurement procedure. Selection of vendor was based on defined quality and price criteria.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The update was implemented in 4 stages.

• Stage 1 - ISTARTUP.EU website design update (site tree update, development of prototype, design file preparation for programming works)
• Stage 2 - creation of ISTARTUP.EU static pages based on a site tree UX practices
• Stage 3 - ISTARTUP.EU programming works
• Stage 4 - testing and launching the ISTARTUP.EU website in a production environment WordPress, WPMLS software was used, Wildcard SSL certificates installed, Elementor tool used, Google XML Sitemaps, WP Security Audit Log, ArrowChat, Wordfence plugins. The main deliverables – design of the webpage updated, LMS added, training for project partners how to manage webpage organised.

How many people from the vendor's team worked with you, and what were their positions?

• Couple of programmers (varying on the stage)
• designer
• service agreement coordinator

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The expected results were achieved in time and in professional manner. Assigned coordinator ensured fluent communication between vendor’s team and university. Website was updated on time.

Describe their project management style, including communication tools and timeliness.

Assigned coordinator ensured fluent communication between vendor’s team and university. Active colab platform was used for communication. Other communication means were used if needed.

What did you find most impressive or unique about this company?

They were professional and passionate about the topic we worked on. Yet flexible and creative while solving unforeseen challenges.

Are there any areas for improvement or something they could have done differently?

keep working the way they are :)

BACKGROUND

Please describe your company and your position there.

I am COO and responsible for digital channel development in our retail company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire kiro.tech, and what were your goals?

We hired kiro.tech to take over a newly migrated Magento 2 store (from M1). We did not like the work previous team did with migration and our goal was to increase reliability of our website. After initial cleanup, we are working with kiro.tech on continious improvements for our webshop.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted partners who would be small-medium sized entity, and therefore would be more interested in our project and would tailor their services for our needs. We found kiro.tech online and contacted them without any other information at hand.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had transfer meetings with both developer teams, after which we set up main priority tasks to be done. We had a lot of previously mis-programmed problems which we identified during the process, hence we had to change our priorities often. We had a direct slack chat with PM and assigned developer, so it was very easy and convenient to communicate our needs and issues, resposnes were quick and informative

How many people from the vendor's team worked with you, and what were their positions?

We had 4 different developers and 1 Project manager working with us directly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have identified and resolved issues which were causing downtime. We previously had about 2 outages per month, and kiro.tech managed to fix these issues and we currently have maybe 1 outage in 3-6 months. Kiro.tech also helped us with managing increased traffic and automatic sales. They have developed integration with our ERP which saved us substantial amount of operating costs and helped us manage 6x increase in sales.

Describe their project management style, including communication tools and timeliness.

We have unique approach of working together with kiro.tech. We have dedicated developer, with whom we are communicating through slack. In our slack channel we have all developers and PM, so in case we have issues, we can quickly contact our designated developer or message all and get a quick response. We track our tasks in ActiveCollab, so we know what is currently going on. We are working on weekly schedules - we prioritize tasks weekly.

What did you find most impressive or unique about this company?

They tailored their work with us according to our needs, and we are very comfortable with their work and trust between us.

Are there any areas for improvement or something they could have done differently?

Since they are small team, they lack some specific field experts (advanced server knowledge, ux/ui), but they have now covered most of their weaknesses by having large network of 3rd party experts who they redirect to in case we have questions or improvement needs.

BACKGROUND

Please describe your company and position.

I am the Product Manager of Omnisend

Describe what your company does in a single sentence.

Email & SMS marketing automations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire kiro.tech to accomplish?

• Integration with Ninja Forms
• Integration with Formidable Forms
• Build both integrations/plugins in one month.

SOLUTION

How did you find kiro.tech?

Referral

Why did you select kiro.tech over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from kiro.tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In the extremely short term, deliver a WordPress plugin that integrates Omnisend with Ninja Forms and another WordPress plugin that integrates Omnisend with Formidable Forms. These plugins should utilize the form app layouts and logic, enabling the mapping of custom data.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In time and in budget. Plugin feature set as agreed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time. Flexible in adjustments on the way.

What was your primary form of communication with kiro.tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Cultural fit and attitude toward achieving results

Are there any areas for improvement or something kiro.tech could have done differently?

They are an amazing team, and we highly recommend them.

BACKGROUND

Please describe your company and your position there.

I'm a project manager at a leading IT company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire kiro.tech, and what were your goals?

We were actively looking for a reliable long-term partner, who could help us build WordPress websites for our clients in a timely and professional manner.

SOLUTION

How did you select this vendor and what were the deciding factors?

Kiro.tech excels in communication and fast turn-around, which are the key factors for us. The best part is that they are technically savvy as well, which is a rare combination in the market.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We've been working on multiple projects with different scopes. It's great that Kiro.tech can work not only on new WordPress projects but also on existing ones. It doesn't take a lot of time to review the project and move into the development phase.

How many people from the vendor's team worked with you, and what were their positions?

Mainly we work with one developer. Occasionally additional developer joins when it's needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clean and reliable code, valuable suggestions on how to improve site speed.

Describe their project management style, including communication tools and timeliness.

Our line of communication is Slack, Trello and Google meet calls. We avoid email for good.

What did you find most impressive or unique about this company?

They provide great communication and consistency.

Are there any areas for improvement or something they could have done differently?

If we lived in a utopian world, the delivered websites could be without bugs, but that's not gonna happen, so all good.