Kirana Labs

BACKGROUND

Please describe your company and your position there.

Im the CEO of the company. Imporey was founded in the year 2000 and we have growth the company to become a major retail supplier for the region (HEB, Walmart, Soriana etc.) and a Top 10 Mercado Libre Retailer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kirana Labs, and what were your goals?

During COVID 19 we saw a sales increase of over 200% in our digital sales channels (social selling, marketplaces, our stores) and we had problems to manage inventories, orders and invoicing for all.

SOLUTION

How did you select this vendor and what were the deciding factors?

They offered us an initial assessment to map our operation, they worked for more than 3 weeks mapping our processes, systems, documents. They were the only ones who actually understood our operation before proposing a tech solution.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and developed a custom web platform which we now use to track all our importations from Asia, track our inventories, manage our sales for all sales channels and track order shipping and invoicing. We use the system as a complementary solution which is connected to our ERP.

How many people from the vendor's team worked with you, and what were their positions?

More than 7 people have been involved in the project including the company´s partners, sofrware developers, data analysts and UXUI designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to reduce our manual work to manage all orders by more than 60% beacause all orders are now centralized in the system and no manual coinciliation is made.

Describe their project management style, including communication tools and timeliness.

They used the SCRUM methodology, we had weekly meetings with all stakeholders and daily meetings with the day to day operation.

What did you find most impressive or unique about this company?

They are quick to find innovative ways to solve problems by using technology.

Are there any areas for improvement or something they could have done differently?

Sometimes I feel they could be faster to release new features for the system, I understand there is a quality assurance process.

BACKGROUND

Please describe your company and your position there.

I am the owner of office furniture manufacturing companey that manufactures in Mexico and sells projects in USA and Mexico

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kirana Labs?

Our companey has developed its own erp system and we are reach out to Kirana because we want a comaney to give service to our system and expand its reach as well as we need consulting in new technologies and apply buisness inteligence.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Kirana because I trust the founders I studied with them in colage.

Describe the project in detail and walk through the stages of the project.

What we initialy started to work with them we asked them to descompilate our software and give us a diagnose on how is it working and how we can imporve it.

How many resources from the vendor's team worked with you, and what were their positions?

4 people came to the working sesions, two of the founders a softwre egeneer and an account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes they gave us the descomilated file of our software as well as a report in which they explained the actual state of our system as well as recomendations on what we should do in the future to keep it running at optimal performance.

How effective was the workflow between your team and theirs?

It was really eficient we had in person as well as zoom meeting periodicly in which we explained what we wanted and needed and they have results and feedback.

What did you find most impressive or unique about this company?

They want to help our business grow by helping us make better decisions in the technologies that we work with.

Are there any areas for improvement or something they could have done differently?

Not really so far we are really satisfied with their services.

BACKGROUND

Please describe your company and your position there.

It is a company with more than 20 years of experience in the Real Estate industry, it has a presence in 5 states of the Mexican Republic and with more than 3 thousand offices, my position is to administer, evaluate technologies and propose business strategies

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kirana Labs?

We hired Kirana Labs to attend a technology consulting issue focused or oriented towards main competitors

SOLUTION

How did you select this vendor and what were the deciding factors?

Kirana was selected for 2 factors that we consider important, it is a young company with fresh resources and it is a trend that we want to acquire to understand the market of new generations, as well as the economic factor

Describe the project in detail and walk through the stages of the project.

The analysis of the project was based on 6 pillars

• Technological Services
• Social Networks and Website
• Sales Channels
• Communication with Clients
• Installations
• Agreements and Added Value

An analysis of these points was carried out by contracting physical and virtual services. progress Final meeting was held with deliverables

How many resources from the vendor's team worked with you, and what were their positions?

there were 2 resources, a project manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Opportunity areas were located, which within the deliverables it was determined to start a plan to continue with the application of proposals that are feasible in the first instance

How effective was the workflow between your team and theirs?

It was very good, we have weekly meetings for progress, we have contact via phone and WhatsApp group

What did you find most impressive or unique about this company?

The methodology they implement, as well as the punctuality and communication in the meetings were good

Are there any areas for improvement or something they could have done differently?

Maybe dedicate more time and deepen the investigation, we feel rushed

BACKGROUND

Please describe your company and your position there.

I'm the co-owner of a law firm that focuses mainly on corporate law in Mexico.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kirana Labs, and what were your goals?

We are a business that recently started operating, so we needed to create a logo design for our firm, as well as a functioning webpage to display to our clients. We hired Kirana Labs to create our branding designs, as well as a WordPress-based web page, with the looks to create a professional image for new incoming clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched online for companies in our area that focused mainly on web development. We called Kirana Labs and had an interview where a project idea of our liking was proposed and was inside of the price range we were looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After our first meeting, we established contact with their graphic designer to start working on ideas for our company logo. We proposed some ideas to them to work on that included design and colors that felt represented our company.

A week later their graphic designer had a meeting with us in which she proposed various logo ideas to chose from, from which we chose two that with a few modifications became our company logos. After having our branding design was decided we had a meeting with their web designer to propose some ideas we had in mind regarding our web page.

Five days later he presented us with a mock page which we liked and made a few changes. After the mock was approved, we then sent our texts for the page and were presented with a final result to which we accepted. In the final stages, our domain was linked to the page design and was already running online.

Lastly, they handed us an online guide for us to know our ways around Word Press in case we needed to make some changes to texts or design.

How many people from the vendor's team worked with you, and what were their positions?

We had a project manager assigned that was constantly updating us on the stages that the project was. He coordinated everything with the team so that activities were done correctly. We also were assigned a graphics designer that worked with us throughout the first stages of their service.

Lastly, we had a web designer that worked with us on the second stage of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our website we made a small promotional campaign around it that had great positive feedback. Clients found the page to be professional and very attractive. The main characteristic of our web page was that it inspired confidence in them.

Describe their project management style, including communication tools and timeliness.

We had a project manager that was constantly updating us on the topics that they worked on. He kept us up to date on everything and explained in simple terms what they were working on for us to understand. This helped us understand the process better and have confidence in everything they did.

What did you find most impressive or unique about this company?

We believe that what was most impressive about their work was their ability to process our ideas and put them to work perfectly. They exceeded our expectations and handed us exactly what we were looking for. Also, their timetables were amazing. Everything was handed to us ahead of schedule.

Are there any areas for improvement or something they could have done differently?

We believe their work was phenomenal and exceeded all expectations. There were no issues throughout the process.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at an optometrist and ophthalmologist consulting agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kirana Labs?

We wanted to develop an e-commerce site for a business opportunity that was presented to us.

SOLUTION

What was the scope of their involvement?

We worked on two things with Kirana Labs. One of them was the process of importing our clients and getting everything situated in terms of making sure they’d reach out to us via email. They also made different CRM tools customized to our business needs.

The second portion of the work was right when the COVID-19 pandemic started. We were entering into an e-commerce business opportunity, and they developed and set up almost everything for us. Kirana Labs did the logo design and the user story that we worked on with one of them. They also developed the backend for users that wanted to see prices and the frontend for clients who are not wholesale — the look of the site changes according to the person that goes into our website to buy. Additionally, they enabled the management of the inventory and connected the site to Shopify.

Currently, they’re also working with us on another project that we can’t disclose yet.

What is the team composition?

We work with the project manager most of the time, but there are around five people involved. 

How did you come to work with Kirana Labs?

Someone recommended them to us, and we also saw them as guests at a Business Network International chapter. They sent us a proposal within the next couple of days. It was very detailed, the price was transparent, and there were no hidden surprises. They were clear in the full scope of work with everything that was going to be involved, and I liked how they set the proposal in my favor in the sense that they recommended certain things for different phases of the project.

How much have you invested with them?

We’ve invested around $10,000 so far.

What is the status of this engagement?

We started working together in April 2020, and the engagement is ongoing. We put the e-commerce development project on hold because we’re focusing our business on the consulting side at the moment. We’re pushing the rollout for that a little bit further since we’ve been able to navigate with our current business rate.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Even though the e-commerce platform is on hold, they saved us a lot of time in the implementation of it. That has helped us leverage our business and enable us to show what our company can do. I also recommended them to some of my consulting clients, and they’ve been doing work for them; that’s making our business grow because our clients are now more confident just by the fact that their companies are growing thanks to our referral.

How did Kirana Labs perform from a project management standpoint?

They perform great — if anything gets delayed for whatever reason, they communicate that right away. We mainly communicate via email to document everything, and we also do Zoom meetings. They can do phone calls as well if that makes it easier for me, but I prefer email to keep track of the project. 

What did you find most impressive about them?

Their responsibility and how they keep up their word is what stands out the most. They’ve been able to deliver what they promised because they never commit to something that they can’t do. It’s great to work with them, and their development efforts are super fast. They’re also very fair priced, and the ROI is great.

Are there any areas they could improve?

The only thing that I can think of is that they could get a bit more resources to cut down on the turnaround times. In my case, everything’s going smoothly, and I’ve never been in a hurry, but something that takes them three days to get done could take them less by adding resources.

Any advice for potential customers?

Try to break things down into phases, and have them work with you on that, so you’re not developing forever. Also, work on the user story and stay as true to it as possible, taking into account their project management advice — they’re great at knowing what steps to take in every phase of the project.

BACKGROUND

Please describe your company and your position there.

I´m the founder and CEO of a construction company in Monterrey Mexico. The company has been operating for more than 20 years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kirana Labs?

Our way of working has been the same for some time and the construction industry in Mexico doesn´t often see a lot of innovation. We needed new ideas to make our operation more efficient with new technologies that we didn´t yet understand.

SOLUTION

How did you select this vendor and what were the deciding factors?

Kirana Labs´ members offered an assessment to evaluate the digital maturity of our business and the business plan they made for use made sense with our needs.

Describe the project in detail and walk through the stages of the project.

After the assessment, we started to divide de project in phases to impact our sales, operation and administration processes. So far we´ve been able to discover and implement new tools to manage our client´s relationships (CRM) and added new business intelligence tools to the business. We are now evaluating custom software for some operational needs.

How many resources from the vendor's team worked with you, and what were their positions?

We had direct contact with the partner and we had some consultants working on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

So far we´ve been able to increase our client portfolio in 20% and we´re defining the operational KPIs to measure the impact on the business.

How effective was the workflow between your team and theirs?

We mostly communicate in weekly meetings to evauluate the progress of the project.

What did you find most impressive or unique about this company?

They really try to understand the current operation of the business to propose and create solutions.

Are there any areas for improvement or something they could have done differently?

We wish they could more flexible on the payment plans.

BACKGROUND

Introduce your business and what you do there.

I am the co-founder of an e-commerce startup.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Kirana Labs?

We needed web and mobile app development services.

SOLUTION

What was the scope of their involvement?

We outsourced all of our code to Kirana Labs. The team has done development work on our mobile applications, landing page, and backend. They’ve worked on user story mapping, prototyping, development, and design, all from scratch. 

The cross-platform app development has been done using React Native. The team used Django for backend administration and AWS for databases. 

What is the team composition?

We’ve worked with at least five people: a project manager, a designer, a lead developer, and two backend developers.

How did you come to work with Kirana Labs?

They were referred by a colleague who had worked with them before. We contacted the team to participate in our selection process, where we interviewed more than 30 different agencies. What we really liked about Kirana Labs was their great and relevant experience, their proposal, and their great value for money. We are based in the same city, so we’ve had the chance to work with them very closely. 

How much have you invested in them?

Our company has invested around $22,000.

What is the status of this engagement?

Our engagement started in October 2020, and we’ve finished the initial project. However, the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In general, the results have been pretty positive. We’ve had received great feedback from our users, who find the app to be very convenient and accessible. 

How did Kirana Labs perform from a project management standpoint?

Their project management has been pretty good. We have occasional meetings when needed and share information through Azure to always know how the project is going. We really like the fact that they’ve allowed us to be involved in every step of the process.

What did you find most impressive about them?

We are very impressed with their flexibility. 

Are there any areas they could improve?

A business owner always wants things to be delivered quickly. They’ve met all established deadlines, although I’d like for them to be shorter. 

Do you have any advice for potential customers?

You can count on Kirana Labs’ team for all your development needs. The team has a lot of experience and a great understanding of what the client wants. They are exceptional at providing advice and orientation. Let them guide your project. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of HDI Talent, a people intelligence platform that combines psychometric assessments, ongoing check-ins, and manager feedback to turn employee data into clear, actionable insights.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kirana Labs to accomplish for HDI Talent?

We hired Kirana Labs to build the entire HDI Talent platform from scratch, from concept to a working MVP. The goal was to develop a development intelligence platform that could run structured assessments, generate actionable talent insights, and serve as the core technology behind our talent evaluation process.

SOLUTION

What was the scope of their involvement?

Kirana Labs has handled the full scope of the HDI Talent platform, from architecture to MVP. On the backend side, they’ve built the data model, set up the infrastructure (Railway, Clerk for authentication, Resend for notifications), and configured the admin portal using Payload CMS where we manage forms, assessments, and results.On the frontend, they’ve designed and built both the employee-facing interface (psychometric profiles, goals, soft skills, test results, surveys, action plans) and the employer-facing interface (team dashboards, KPIs, employee detail views, performance tracking). They’ve also handled UX/UI design, branding, wireframes, interactive prototypes, and built the assessment engine that runs our onboarding, engagement, development, and offboarding evaluations.Main deliverables include the full working platform, automated notifications and triggers, role-based access rules, one-page PDF reports per employee, and the ongoing bug fixes and refinements we’re running right now in the internal testing phase. The project has gone through three development phases so far, all managed through a shared development plan in Notion.

What is the team composition?

We’ve worked with 2–5 teammates from Kirana Labs.

How did you come to work with Kirana Labs?

We found them through a referral. We chose them over other options because they were a great culture fit, had good value for cost, and had company values aligned with ours.

How much have you invested with them?

We’ve spent around $100,000.

What is the status of this engagement?

We worked with them from July 2025-July 2026. We’re currently in the internal testing phase, running the MVP with a small group before going to market.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The clearest outcome is that we’ve gone from a concept to a working product in about a year. Out of 80+ tasks across three development phases, the vast majority are done. We’re already using the platform internally to evaluate our own team and getting real data back. We’re still squashing bugs, but it works, and we’re close to launch.Since we’re still in a friends-and-family testing phase, the numbers are modest, but they’re real. We’ve evaluated 100+ people and run 500+ assessments across our internal operation. The average completion time is 10–15 minutes depending on the assessment type.
The most tangible impact so far is that the platform has flagged exit risk on three specific team members, which has allowed us to have timely conversations and retain all three before it was too late. That alone has already justified the build. Early feedback from testers has been positive; they describe it as intuitive and easy to use and say it gives real visibility into what your team needs. It also helps establish and track KPIs, which has been especially valuable for monthly follow-ups.Before the platform, performance conversations were mostly based on gut feeling. 
You’d have a sense of how someone was doing, but you didn’t have anything structured to back it up. Now, we have actual data. The monthly check-ins give us a baseline to compare against, so when we sit down with someone, we’re not guessing; we’re looking at trends.It’s changed how we approach one-on-ones, how we flag underperformance early, and honestly, how we decide who’s ready for more responsibility. It also keeps managers accountable. When you have a dashboard asking you who on your team needs attention right now, you can’t ignore it. 
On the retention side, I’ve already mentioned the three exit-risk cases we caught early. All three are still with us. Before the platform, we probably would have found out when they handed in their resignation.On the engagement side, the biggest shift is that people know they’re being listened to. When you run engagement surveys and actually follow up, it changes the dynamic. Our team has told us they feel more seen and supported. It’s hard to put a number on that this early, but the conversations are different now; they’re more open and honest. We’re building the data to measure this properly over time, but the early signs are there.
One thing I’d add is the time savings on the HR side. Before the platform, putting together a performance review or an employee profile meant pulling information from three or four different places, spreadsheets, notes, and emails. Now, it’s all in one place, and the reports generate automatically. What used to take hours now takes minutes. 
That’s not a flashy metric, but when you’re running a lean operation like ours, getting that time back matters.Beyond that, I think the real value will show once we go to market and start onboarding external clients. The internal results are promising, but the platform was built to scale; we’re just scratching the surface.

How did Kirana Labs perform from a project management standpoint?

They have a solid and very professional project management approach. Mariana (Project Manager) keeps things organized and is always on top of communication. They use a shared Notion board where we can see every task, status, and due date. It’s very transparent.Were there delays? Yes, but some of them are because we’re building a complex platform from scratch, so that’s expected. Still, when something slips, Mariana flags it early and comes back with a plan. Nothing ever feels out of control. I’d say that about 80%–85% of deliverables land on time, and the ones that don’t are resolved quickly. They’re a very professional team to work with.

What did you find most impressive or unique about them?

They don’t just build; they understand the business behind what we’re building. We never have to over-explain. Moreover, Mariana makes all the difference. She’s responsive, solution-oriented, and great at communicating. That combination is rare.

Are there any areas they could improve?

Honestly, nothing major comes to mind. It hasn’t been a perfect project; we’ve had disagreements and delays along the way, but that’s normal when you’re building something this complex from scratch. What matters is how you handle those moments, and Kirana Labs has handled them well. They’re attentive, quick to propose solutions, and never let issues drag.If I had to pick one thing, it’d be earlier flagging on some timeline shifts. Still, that’s a minor note, not a complaint.

Do you have any advice for potential customers?

I’d work with them again without hesitation.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Magnolia Care Services Inc, a healthcare company that helps family caregivers manage the stress of care.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kirana Labs?

We hired Kirana Labs to assist with nearshore engineering team augmentation and product design.

SOLUTION

What was the scope of work?

Kirana Labs provided a team of engineers and product designers that integrated into our existing workflows and company culture. The team had the ability to get up to speed quickly, act independently, program across a wide variety of technical tools, and deliver product designs that could go into production quickly.

What is the team composition?

We worked with four teammates from Kirana Labs.

How did you come to work with Kirana Labs?

We found Kirana Labs through an online search. We spoke to many nearshoring companies, but Kirana Labs provided clear solutions and tailored services that were heads above the competitors.

What is the status of this engagement?

We've been working together since December 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Kirana Labs continuously delivered product features, including an EHR system, client self-onboarding, and app redesigns. These features positively impacted our business operations and goals by enabling us to focus on other aspects of the business and concentrate on our core competencies as a team.

How did Kirana Labs perform from a project management standpoint?

We primarily communicated via Slack and Zoom.

What did you find most impressive about them?

Kirana Labs’ service was impressive. They frequently followed up with us and always seemed concerned about delivering good results and reaching agreements with both sides of the team.

Are there any areas they could improve?

No, nothing was perfect, but they were close.

BACKGROUND

Please describe your company and position.

I am the IT Headquarters of Carmex Trailers

Describe what your company does in a single sentence.

Manufacturing of tankers, platforms and trailers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kirana Labs to accomplish?

• New Website
• Focus on design towards our company
• Experts in the field

SOLUTION

How did you find Kirana Labs?

• Online Search
• Recommended

Why did you select Kirana Labs over others?

• Great culture fit
• Good value for cost

How many teammates from Kirana Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creation, a new web page design for our site, meeting our expectations and leaving us very satisfied.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

An excellent creation of our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In a timely manner with a very well-structured schedule of activities and always relevant to meetings and attention.

What was your primary form of communication with Kirana Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

Kirana Labs' detail and effort they put into each project was impressive.

Are there any areas for improvement or something Kirana Labs could have done differently?

At the moment None.