KERYAR

BACKGROUND

Introduce your business and what you do there.

I’m the director and a board member of the Charoter Education Society.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KERYAR?

We needed to design and develop our web application and handle marketing.

SOLUTION

What was the scope of their involvement?

KERYAR does paid advertising on social media and event campaigns. They do their marketing work on Google, Facebook, and Instagram. Additionally, they also provide content strategy.

What is the team composition?

We’ve been in touch with their manager and developers.

How much have you invested with them?

We’ve spent around $7,500 so far.

What is the status of this engagement?

We started working with KERYAR in September 2022, and the website development was completed by November 2022. However, the marketing work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their manager provides reports on the paid ads, and everything is going nicely. Moreover, our cost per lead is lower.

How did KERYAR perform from a project management standpoint?

They deliver work on time. The website was supposed to be delivered by December, and they completed it by November.

We use Slack to communicate.

What did you find most impressive about them?

Their employees are good-natured. Everything is fantastic.

BACKGROUND

Please describe your company and your position there.

I am Co-Founder. We are into Cyber Security & Digital Forensics space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KERYAR, and what were your goals?

We wanted an all in one solution who can build, manage and govern Digital marketing front. We found Keryar as the best possible company to help us with all-in-one Digital marketing solutions

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through a reference. Their customer portfolio impressed us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a prototype and a little idea on what we want to manifest. After having a call with Keryar's team, we were clear about the actual deliverables. Team helped us in easy onboarding and frequent updates helped us in governing overall project. It was made initially on Wordpress with a few PHP Modules.

How many people from the vendor's team worked with you, and what were their positions?

2 Full stack developers along with a dedicated graphic designer worked with us. they seems very senior, experience and professional persons.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had lots of good response due to website and it's SEO activities

Describe their project management style, including communication tools and timeliness.

we saw great amount of discipline in their work. Agile helped us in tracking progress every alternate days.

What did you find most impressive or unique about this company?

Their customer portfolio and an onboarding process. Customer case studies also helped us.

Are there any areas for improvement or something they could have done differently?

They can charge more to be honest :) they delivered excellent stuff at a very affordable price.

BACKGROUND

Please describe your company and your position there.

The Charter Education Society is a non-profit organisation dedicated to improving educational opportunities for children in underserved communities. We strive to provide quality educational resources, programs, and services that promote student success. As the Secretary, I am responsible for ensuring the effective operations of the organisation.

This includes managing the financial processes and records, overseeing the membership database, and supporting the board of directors. In addition, I work closely with the other board members to ensure our goals are being met and that the organisation is meeting its legal obligations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KERYAR, and what were your goals?

The Charter Education Society hired KERYAR to provide marketing and website development services. Our goals were to develop an innovative and engaging website that would help us reach new audiences, promote our services and products, and provide a platform for our members to connect and interact with each other.

We also wanted to use this platform to showcase our successes and share our knowledge with our members. Additionally, we wanted to use KERYAR's marketing services to help us generate more visibility for our organisation and create a stronger presence in the digital space.

SOLUTION

How did you select this vendor and what were the deciding factors?

We evaluated KERYAR's portfolio of past projects and their customer reviews, and we were impressed with their level of creativity and expertise. We also conducted an in-depth review of their pricing structure and found it to be very competitive in the market.

Furthermore, we found that their customer service was excellent and that their team was very responsive to our queries and requests. Ultimately, we chose to work with KERYAR because we found that they met all of our needs and expectations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project Scope: This project involves creating a web application using Angular 14 and Node.js. The goal of the project is to create an online store that allows users to browse, search, and purchase items. Project Steps:

1. Design and develop the database architecture and backend using Node.js.
2. Develop the frontend of the application using Angular 14.
3. Create the user interface and implement the functionality for browsing, searching, and purchasing items.
4. Test the application to ensure it is functioning as expected.

Key Deliverables:

• A fully functional web application that allows users to browse, search, and purchase items.
• A database architecture and backend server that supports the application.

Technologies Used:

• Angular 14
• Node.js

How many people from the vendor's team worked with you, and what were their positions?

This depends on the vendor and the project that we worked on together. However, typically the vendor's team consists of a project manager, one or more software engineers, a technical writer, and a quality assurance engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We received very positive feedback from our clients about the deliverables. They were impressed with the quality of the work we produced and the amount of time it took to complete the project. We were able to measure the success of the project by the amount of repeat business we received from clients, as well as the number of referrals we got from them.

We also saw an increase in our online presence due to the strong content we created. All in all, the project was a success and our clients were very pleased with the results.

Describe their project management style, including communication tools and timeliness.

Their project management style is focused on collaboration and communication. Slack is the primary communication tool for their team, and they use it for real-time communication, task management, file sharing, and more. They also use project management tools like Asana and Jira to organize tasks, track progress, and assign tasks to specific team members.

Additionally, they use G Suite to create and collaborate on documents, spreadsheets, and presentations. Team members are expected to be punctual and adhere to deadlines, and they are encouraged to set reminders and deadlines for themselves in order to stay on task.

What did you find most impressive or unique about this company?

I think what is most impressive and unique about this company is their commitment to customer service and their dedication to providing quality products with a commitment to sustainability. They strive to ensure that their products not only meet the needs of their customers, but also help to reduce the environmental impact of their production processes.

Additionally, their commitment to innovation and providing a superior customer experience is something that really sets this company apart from others in the industry.

Are there any areas for improvement or something they could have done differently?

Areas for improvement could include streamlining the process for customers to access their account information, improving customer service response times, and creating more detailed and informative educational materials about their products and services.

They could also focus more on their online presence and make sure their website is up to date and relevant. Additionally, they could look into ways to increase their visibility in the local community and better connect with their customers.