Kernel

BACKGROUND

Please describe your company and your position there.

I’m a network and security engineer at a for-profit college.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kernel?

We hired Kernel to assist with network integration, optimization, and security hardening.

What were your goals for this project?

We wanted to improve the performance, availability, and integrity of the network.

SOLUTION

How did you select this vendor?

We selected them based on their previous experience and projects.

Describe the project in detail.

Kernel was responsible for network and performance assessment. After creating a proposal for replacing network devices, they handled procurement, installation, and configuration.

What was the team composition?

We worked with one project lead and two project engineers from Kernel.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Thanks to Kernel, we saved a lot on project design and configuration of devices. Customer satisfaction increased due to performance optimization and overall security improved due to segmentation of the networks and hardening.

How effective was the workflow between your team and theirs?

The engineers on both sides were familiar with project management best practices, so there was no problem with the workflow. Kernel’s team dealt with everything efficiently.

What did you find most impressive about this company?

Kernel is experienced in running enterprise-level projects.

Are there any areas for improvement?

No, it was great working with them.