KB Consulting

BACKGROUND

Please describe your company and your position there.

I am the Operations Manager at Oxigen Communications.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KB Consulting, and what were your goals?

KB Consulting support our company with a bespoke web application, developing an advanced Global Knowledge base system that is fully backed by Business Intelligence reporting

SOLUTION

How did you select this vendor and what were the deciding factors?

We arranged a consult from a linkedin conversation that lead to their project proposal being signed off.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Project Scope Definition
• Full Bespoke Laravel Development
• Business Intelligence Reporting Integration

How many people from the vendor's team worked with you, and what were their positions?

We were supported by a Solutions architect, and a development team consisting of 5 full-stack developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The system has launched and is being used by over 50 users from different states, as well as over 200 non regsitered users

Describe their project management style, including communication tools and timeliness.

All management was run in the form of weekly sprints

What did you find most impressive or unique about this company?

We were impressed with their turnaround time. The cost has been a huge benefit to our company.

Are there any areas for improvement or something they could have done differently?

No