KaribuWebdev Ltd

BACKGROUND

Please describe your company and position.

I am an executive of Transforce Health Limited

Describe what your company does in a single sentence.

My company is a medium size pharmacy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KaribuWebdev Ltd to accomplish?

• To help in inventory managemnt
• To assist in employee management

SOLUTION

How did you find KaribuWebdev Ltd?

• Online Search
• Referral

Why did you select KaribuWebdev Ltd over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from KaribuWebdev Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Inventory Management

Tracking of medicines, medical supplies, and other products by batch, expiry date, and supplier.
Real-time stock updates on purchases, sales, and transfers.
Automated alerts for low-stock items and upcoming expiries.
Support for multiple product categories, units of measure, and pricing structures.
Sales and Purchasing

Recording of sales transactions with automatic stock deduction.
Integration with purchase orders and supplier invoices.
Support for discounts, refunds, and returns.
Generation of receipts and invoices.
Employee Management

Creation and maintenance of employee records (personal details, role, shift schedules, performance history).
User roles and access control to ensure secure handling of sensitive data.
Attendance tracking and shift management.
Monitoring of employee activities (e.g., sales handled, stock updates).
Reporting & Analytics

Comprehensive inventory reports (stock levels, expiry reports, wastage).
Sales and revenue analysis by product, employee, or time period.
Employee performance reports.
Export functionality for compliance and auditing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Inventory Accuracy & Control

Reduction of stock discrepancies by 85% compared to manual tracking.
95% accuracy in stock levels through real-time updates and automated alerts.
Expired product wastage reduced by 60% due to expiry alerts and batch tracking.
Sales & Financial Performance

Average transaction processing time reduced by 40%, improving customer service speed.
Increase in daily sales recorded (no missing/forgotten entries) — 100% sales capture compared to 80–85% with manual processes.
Reduced revenue leakage from unrecorded sales by 70%.
Employee Management

Improved attendance tracking compliance to 100%, compared to less than 50% when using manual registers.
Employee performance reports enabled management to identify top-performing staff and underperformers, leading to a 15% improvement in overall productivity.
Reduced unauthorized access or misuse of records due to role-based access control.
Operational Efficiency

Time taken to generate inventory and sales reports decreased from several hours/days to a few minutes.
Audit preparation streamlined — reports for compliance now generated instantly.
Reduced manual paperwork by 90%, freeing staff to focus on customer service.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was well-structured and reliable. Deliverables were provided largely on time, the team demonstrated flexibility and responsiveness to client needs, and communication was consistent throughout. This ensured the project stayed aligned with objectives and that the final system met operational expectations.

What was your primary form of communication with KaribuWebdev Ltd?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What was most impressive about this company was their combination of technical expertise and customer-centric approach. They didn’t just build a system; they built a solution tailored to the unique challenges of a pharmacy, delivered it with flexibility, and backed it up with ongoing support. Their mix of domain knowledge, adaptability, and client care is what sets them apart.

Are there any areas for improvement or something KaribuWebdev Ltd could have done differently?

KaribuWebdev Ltd delivered a strong project, but there is room to enhance documentation, training, system scalability, and performance optimization. Addressing these would make their solution not only effective but also easier to scale and adopt across larger pharmacy networks.