Kanishk Infotech

BACKGROUND

Please describe your company and position.

I am the Director of APD Global

Describe what your company does in a single sentence.

For over 25 years, APD Global has set the benchmark in delivering advanced, comprehensive, and specialised engineering solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kanishk Infotech to accomplish? 

Develop a custom software solution tailored to our IT business needs

Automate repetitive tasks and reduce manual workload

Build a scalable system that supports long term growth

SOLUTION

How did you find Kanishk Infotech?

Online Search

Why did you select Kanishk Infotech over others?

Pricing fit our budget

Great culture fit

Good value for cost

How many teammates from Kanishk Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kanishk Infotech handled the entire development process for us, starting from requirement gathering and planning to design, coding, and testing. They built a custom software platform with features tailored to our IT operations, including automation modules, reporting dashboards, and integrations with third party tools. <br>Alongside development, they also provided QA testing to make sure everything was bug free before launch. The key deliverables were the fully functional software, detailed documentation, and ongoing support after deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Honestly, the difference was clear within the first few weeks of using the software. Our team stopped wasting time on repetitive tasks, and things that used to drag on now get done much faster. We also noticed fewer mistakes creeping into our processes, which gave us more confidence in the system. <br>What stood out most was how smoothly the platform scaled as our workload grew we didn’t have to worry about downtime or performance issues. It felt like we finally had a tool that worked with us instead of against us, and that made a real impact on how we operate day to day.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They delivered everything on time, kept us updated, and were always quick to respond whenever we had questions or changes.

What was your primary form of communication with Kanishk Infotech?

Virtual Meeting

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Kanishk Infotech was how well they understood our needs and translated them into a solution that actually worked for us. They didn’t just deliver code they took the time to think through the problem, suggest improvements, and make sure the end result was practical and easy for our team to use. That mix of technical skill and genuine care for our success really stood out

Are there any areas for improvement or something Kanishk Infotech could have done differently?

Overall, we had a very positive experience. If I had to point out anything, it would be that sometimes their team shared a lot of technical details that were a bit overwhelming for us.