Johnson3 Global Services

Johnson3 Global is Cape Town, South Africa based, founded by a business leader with over 2 decades of cross-industry experience, and more than a decade of leadership in the BPO industry. We bring authorititive, hands-on expertise  to every client engagement.

We commit our time to every individual client based on their specific needs and do not cross-share resources. Every client is equipped with their own pool of resources to serve their unique needs only. Each client has their own unique team of consultants and specialists. Each client endorses their team of product professionals. Each client's system is integrated with Johnson3 Global systems for live reporting and no delayed reactions that has the potential for risk.

Being a client-centric specialist firm, we are the team you want to partner with to improve your operations, and to be the solution to your customer retention. 

For our Inbound Customer Care Solutions Services, we start with a minimum of 10 seats. Clients may scale from that point if and when they are ready. We also start our service with a 3 month pilot period, which can be extended to a further 3 months pilot period. This is designed for you, the client, to monitor, evaluate, and determine whether Johnson3 Global is a good match for your business.

All long-term contracts starts from 12 months to 60 months after the pilot period.

We also have a fee lock-in contract period of 24 months, which includes the 3 month pilot period without the pilot extention. This means, without a 30 day cancellation notice period prior to the pilot end period, the service automatically continues into the long-term price lock-in 24 month period.