Jellyfish.tech

BACKGROUND

Please describe your company and position.

I am the CEO of 1749

Describe what your company does in a single sentence.

Help businesses understand the impact of their marketing through consultancy and SaaS solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jellyfish.tech to accomplish?

• Improve the UI
• More dynamic and stable model management system
• provision of charts in the interface

SOLUTION

How did you find Jellyfish.tech?

Referral

Why did you select Jellyfish.tech over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Jellyfish.tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Project Overview: Our project's primary goal was to refine and enhance our marketing mix modeling platform, SIMBA, developed in collaboration with Jellyfish.
• The project focused on two critical areas: the Model Management System and user interface (UI) enhancements, with a special emphasis on the asynchronous fitting of models. 
• Collaboration with Jellyfish: Jellyfish played a pivotal role in this project, bringing their expertise in UI/UX design and system architecture to the forefront. Their understanding of user-centric design and efficient system workflows was instrumental in achieving our project goals.
• Enhancements in Model Management System: Jellyfish's contributions to the Model Management System were multifaceted. They implemented advanced features to streamline the workflow for managing, tracking, and analyzing various models within SIMBA. 
• This included: Intuitive Model Organization: Enhancing the system's capability to categorize and manage models effectively, allowing users to easily navigate and access different models. 
• Performance Optimization: Improving the backend infrastructure to support the efficient handling of complex models, ensuring faster processing times and better resource management. 
• UI Improvements: The UI received significant upgrades to improve user experience and facilitate easier interaction with the platform's advanced features: 
• User-Friendly Design: Jellyfish revamped the UI with a focus on simplicity and ease of use, making advanced features more accessible to users of all experience levels. 
• Enhanced Visualization Tools: Upgraded data visualization tools were integrated to help users better understand their modeling results and insights. 
• Asynchronous Model Fitting: A standout feature developed by Jellyfish was the implementation of asynchronous model fitting. 
• This innovative approach allows users to: Queue Models for Fitting: Users can schedule multiple models for fitting, which are then processed in a queue system. This enhances productivity by allowing other work to be done while models are being processed. 
• Simultaneous Model Processing: Leveraging the system's enhanced computing power, multiple models can be fitted concurrently, significantly reducing wait times and improving efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Outcome and Impact: The enhancements made by Jellyfish to the Model Management System and UI, particularly the asynchronous fitting of models, have dramatically improved SIMBA's usability and performance. Users now enjoy a more intuitive interface, streamlined model management, and faster processing times, which collectively contribute to a more efficient and productive marketing analysis experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jellyfish demonstrated excellent project management skills, consistently delivering on time and responding adeptly to our needs. They've shown a deep understanding of our project requirements and were proactive in implementing changes. Their approach emphasized iterative improvement and the value of customer feedback, ensuring that the project continuously evolved to meet user expectations.

What was your primary form of communication with Jellyfish.tech?

Virtual Meeting

What did you find most impressive or unique about this company?

Their iterative approach, grounded in actively seeking and incorporating feedback, ensured that the final product not only met technical specifications but also resonated well with end-users

Are there any areas for improvement or something Jellyfish.tech could have done differently?

The industry is rapidly evolving, driven by continuous advancements in technology. For companies like Jellyfish, staying informed and adaptable is essential. Particularly as we begin to see how UI's as a whole are beginning to change with regards to generative AI.

BACKGROUND

Please describe your company and position.

I am the CEO of GateMe

Describe what your company does in a single sentence.

We are building a unified guest and event management platform for organizers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jellyfish.tech to accomplish?

• We wanted to find a reliable development partner with whom to build a long-term partnership.

SOLUTION

How did you find Jellyfish.tech?

• Online Search
• upwork.com

Why did you select Jellyfish.tech over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Jellyfish.tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project aims to update, enhance, and innovate GateMe, an event management platform, to provide comprehensive functionalities, improved user experience, and advanced analytics for event organizers and attendees. The primary objectives are to elevate the platform's performance, introduce new features, and lay the groundwork for future enhancements within the event industry. Key Phases and Deliverables: 
Phase 1: 
Platform Analysis and Planning

• Conduct a comprehensive analysis of the current platform's architecture, functionalities, and user feedback. 
• Collaborate with stakeholders to identify key pain points, necessary updates, and new features aligned with industry trends and user needs.
• Deliverable: Detailed analysis report outlining findings, proposed updates, and feature enhancements. 

Phase 2: 

• Technical Updates and Feature Additions Update Statistics and Reports: 
• Enhance the statistics and reporting section of the platform to provide comprehensive insights to event organizers. 
• Expand information detailing how events performed, offering valuable data for future event improvements. 
• Improve analytics on various event metrics, attendee engagement, feedback, and any relevant KPIs Promo 

Code Functionality: 

• Design and implement a robust promo code system for promotional campaigns. 
• Develop interfaces for organizers to create, manage, and monitor promo campaigns.
• Create user-friendly interfaces for attendees to redeem promo codes during registrations or ticket purchases. 

Address Backlog of Tasks for Jellyfish: 

• Implement new functionalities aligned with stakeholder requirements. 
• Resolve existing bugs and issues to enhance platform stability. 
• Enhance platform capabilities and connectivity by integrating with APIs of other platforms. 

Deliverables:

• Updated statistics and reports module with enhanced analytics. 
• Fully functional promo code system with admin and user interfaces.
• Resolved backlog tasks including new functionalities, bug fixes, platform enhancements, and API integrations. 

Phase 3: 
Testing and Quality Assurance 

• Conduct rigorous testing of newly implemented features and updates to ensure functionality, security, and user-friendliness. 
• Address and rectify any identified bugs, glitches, or performance issues.
• Perform user acceptance testing (UAT) with a focus group to gather feedback and ensure alignment with user expectations. 

Deliverable: 

• Testing reports, bug resolution documentation, and UAT results. 

Phase 4: 

• Deployment and Documentation 
• Deploy updated platform and new features in a staged manner to ensure minimal disruption to existing users. 
• Provide comprehensive documentation including user guides, manuals, and technical documentation for administrators, organizers, and attendees. 
• Conduct training sessions, if necessary, to familiarize stakeholders with new functionalities. 

Deliverables: 

• Deployed updated platform, complete documentation set, and training materials. 

Phase 5: 

• Future Roadmap and Collaboration 
• Collaborate with the Jellyfish team for future developments and enhancements. 
• Create a roadmap for upcoming features, improvements, and technological advancements aligned with industry trends and user needs. 
• Provide prototypes or conceptual designs for future functionalities. 

Deliverables: 

• Future roadmap documentation, prototype designs or concepts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes: 
Enhanced Platform Functionality: 

• Increase in user engagement metrics (such as increased user interactions, time spent on platform, etc.). 
• Improved event performance insights leading to better-informed decision-making for organizers. 

Promo Code System Integration: 

• Percentage increase in promo code usage during event registrations or ticket purchases. 
• Positive feedback from organizers and attendees on the ease of using and managing promo codes. 

Backlog Task Completion: 

• Percentage of backlog tasks completed within the ETA provided by the Jellyfish team. 
• Reduction in the number of unresolved bugs or issues on the platform. 

Jellyfish Team Performance: 
Task ETA Compliance: 

• Consistent adherence to providing Estimated Time of Arrival (ETA) before initiating tasks. 
• Evaluation based on the percentage of tasks completed within the initially estimated time. 

Performance Metrics: 

• Track and analyze the historical data on task completion versus estimated time to showcase the Jellyfish team's reliability and efficiency. 
• Highlight the rate of meeting or exceeding ETA as a performance indicator for the team's productivity and time management skills.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Jellyfish team demonstrated a strong project management approach, consistently delivering items within or close to the ETA period. Their responsiveness to needs and proactive involvement in enhancing the platform are noteworthy aspects of their project management style. 

• Timely Delivery: The Jellyfish team maintained a commendable track record of delivering items within the ETA provided for tasks. While unexpected issues occasionally caused slight delays, these instances did not significantly impact project timelines. 
• Responsiveness to Needs: When faced with uncertainties or areas needing clarification, the team proactively sought clarification by asking pertinent questions. This proactive communication ensured a clear understanding of project requirements before proceeding, indicating their commitment to delivering accurate solutions aligned with expectations. 
• Adaptability and Problem-Solving: Despite working on specific tasks, the team demonstrated a proactive mindset by suggesting fixes or improvements beyond the initial scope. Their willingness to address related issues or propose enhancements showcases their dedication to the platform's overall improvement, going beyond the assigned tasks to suggest valuable solutions. 
• Feedback Loop: The team's responsiveness to feedback stands out, as they actively acted upon the feedback provided. Their ability to incorporate feedback into their work process ensured that adjustments were made swiftly and accurately, contributing to continuous improvement. 

Overall, the Jellyfish team exhibited a proactive and engaged project management approach. Their ability to adhere to timelines, seek clarification when needed, suggest solutions beyond assigned tasks, and effectively integrate feedback demonstrates their commitment to enhancing the platform and meeting project objectives.

What was your primary form of communication with Jellyfish.tech?

Virtual Meeting

What did you find most impressive or unique about this company?

What struck me as most impressive and unique about Jellyfish was their unwavering commitment to communication and their exceptional understanding and adaptability in the face of unexpected challenges. Communication as a Priority: Right from the outset, we emphasized the significance of clear communication for a successful partnership. Jellyfish's CEO, Kseniia, not only acknowledged but also resonated with this perspective. 
Their team consistently demonstrated a proactive and open communication style, ensuring clarity, alignment, and a strong collaborative environment throughout our work together. Understanding in Face of Difficulties: Jellyfish showcased remarkable understanding and adaptability when unforeseen difficulties arose. Instead of being rigid or reactive, they demonstrated flexibility and a problem-solving attitude. 
This level of understanding in navigating unexpected challenges ensured smoother resolutions and minimized the impact on project timelines and outcomes. Adaptability and Partnership Approach: Their ability to adapt to changing circumstances and their partnership-oriented mindset, especially in understanding and addressing unexpected difficulties, significantly contributed to fostering a strong, collaborative working relationship. 
In essence, Jellyfish's commitment to communication, mirrored by their CEO's alignment, and their exceptional understanding and adaptability during challenging moments, stand out as remarkable qualities that set them apart and contribute greatly to successful partnerships.

Are there any areas for improvement or something Jellyfish.tech could have done differently?

We've been consistently impressed with the exceptional work delivered by the Jellyfish.tech team. Their dedication, professionalism, and the quality of their work have truly exceeded our expectations. At this point, we can confidently say that there are no areas for improvement or changes we'd request from Jellyfish.tech. They've consistently met our requirements and have been proactive in their approach, ensuring the tasks are completed with precision and on time. 
We're genuinely pleased with the level of service provided by Jellyfish.tech and are incredibly satisfied with their performance. Their ability to understand our needs and consistently deliver high-quality work demonstrates their commitment to our project's success. Overall, we're extremely happy with Jellyfish.tech's work and look forward to continuing our successful collaboration.

BACKGROUND

Please describe your company and your position there.

Technology Advisor supporting a nonprofit build a robust community and networking platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jellyfish.tech, and what were your goals?

Jellyfish was hired to support our Django based platform due to their extensive expertise in Python apps.

SOLUTION

How did you select this vendor and what were the deciding factors?

They came highly recommended as a team that can build and scale Python based apps in a timely and reliable manner.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team provided support with wireframing, UI/UX design, fixed bugs inherited from another team, completely refactored the backend to improve scalability and performance, optimized our servers for speed, and built a mobile responsive version of the web app.

How many people from the vendor's team worked with you, and what were their positions?

We had a Program Manager, Business Manager to support with new and updated contracts, and UI/UX specialist are the 3 people we speak most with in their team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Traffic increased steadily since we launched a version of the platform with the team's many design updates and improvements.

Describe their project management style, including communication tools and timeliness.

The team uses Slack and Trello to streamline tasks and all communications. They are highly responsiveness and make themselves available at all hours especially in urgent situations such as downtime issues or major bugs affecting accessibility.

What did you find most impressive or unique about this company?

They truly integrate themselves so that they are genuine partners. It's as if we are all working on the very same team. They are highly committed and extremely ambitious in constantly improving their skills.

Are there any areas for improvement or something they could have done differently?

When we provided our feedback for improvement, they implemented each of these steps, proving their high commitment to having a satisfactory relationship with all clients.

BACKGROUND

Please describe your company and your position there.

Co-Founder & CTO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jellyfish.tech?

We wanted an intuitive and easy to use PWA for inspections that could connect to a cloud-database for storage. In addition we wanted a dashboard app where the client could get an overview of all inspection data.

What were your goals for this project?

An intuitive UX/UI for the end-user as well as a maintainable backend and code base in general.

SOLUTION

How did you select this vendor?

We vetted 35 candidates from all over the world. We had a broad spectre of criteria of which Jellyfish met the majority.

Describe the project and the services they provided in detail.

Jellyfish have built our entire system, which consists of: * A mobile PWA to retrieve inspections and file reports using JSON Schema under the hood * A cloud-based SQL database server * An Angular dashboard app to administer thousands of clients, objects, inspections, and reports

What was the team composition?

We were given a contact person which all communications went through. This person would then take all matters to their respective experts on each field/technology.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Every potential client we have shown this software to so far has been impressed. We are in negotiations with one of them at this moment.

How was project management arranged and how effective was it?

We have used a contract system for the communications, Gitlab/Git for version control, Google Apps for project management.

What did you find most impressive about this company?

They have been invaluable to us as they have: * suggested maintainable technologies that have saved us considerable investments * spoken out when I have been wrong * made thoughtful considerations throughout the project development phase * generally cared deeply for our project

Are there any areas for improvement?

If they improve more, they could be considered super-human. We are grateful to have found this wonderful group of people, and we continue to use them as we grow our business.

BACKGROUND

Please describe your company and your position there.

I am one of two co-founders of Level35 and the designer and developer of OneViewPPM. Level35 is the company behind the OneViewPPM Cloud Application. We manage all the design, development and support. We are also professional project, program and portfolio managers providing consulting services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jellyfish?

We hired Jellyfish to assist in the development effort of OneViewPPM. The OneViewPPM application has grown too large and complex for a single developer. With growing demands for functionality and reliability, Level35 needed a solid, reliable, and knowledgeable development partner.

What were your goals for this project?

OneViewPPM is an Enterprise Project and Portfolio Management platform that uses the latest technology and standards to facilitate data entry and production of standardized project reporting. Jellyfish supplies additional programming capacity, experience and expert advice. The platform is being continually developed and matured.

SOLUTION

How did you select this vendor?

We found them through Upwork. We had been giving out small discrete contracts for some time to deal with various parts of the system. After 12 months of small contracts, we found reliability, expertise, integrity, and professionalism in a Jellyfish employee. We then began using the Jellyfish team on a full-time, multiple resource basis.

Describe the project in detail.

Over the years managers of most enterprises have worked with a host of inefficient, cumbersome, costly, and restrictive PPM tools. When combined with poor practice and a lack of governance, many organizations find themselves facing repeated project failures, poor results, and cost/time overruns. Level35 aims to provide a solution for these problems by providing experienced Program and Project Managers.

We still have hundreds of enhancement ideas for OneViewPPM. OneViewPPM helps to drive projects and programs, reduce PM/PMO administration and enhance the visibility of change activities across the enterprise. The focus on data re-use and quality assists with the development of best practice organizational change, efficient project reporting, and governance. We helped to design OneViewPPM to be a product the user can quickly trial with minimal configuration, risk, and cost. OneView PPM saves the project community time, reduces administration effort and allows them to manage, not react.

What was the team composition?

The project team from Jellyfish consists of three full-time developers, a part-time tester and quality assurance resource, a technical writer and a part-time project manager that is our single point of contact for questions, work allocation and general coordination of the Jellyfish team.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

The Jellyfish team was a great find, they have been brilliant in turning our concepts into reality. We visually design the concepts in wireframes and the team is always able to turn that into code and deliver. This has helped to broaden our thinking and designs to areas we didn’t think possible. We consider Jellyfish to be part of our virtual team, and enjoy working with the Jellyfish assigned PM who is diligent and pragmatic. We look forward to a long and productive relationship with them.

Some of the 'not so sexy work' has been a major refactoring of code and system architecture that allows OneViewPPM to scale from 100s of projects and users to 1000s. This has been successfully undertaken and not impacted existing system users in part due to Jellyfish's work.

How effective was the project management?

The project management has been exceptional. It's diligent and responsive. They're great with follow up and management of activities. They are also not scared of sharing ideas or challenging my ideas and concepts on occasion, which is something I appreciate because it gives me cause to rethink my strategy and generally results in better outcomes.

The management is also oriented towards reducing the language barrier, and this works extremely well. On the flip side, I need to be clear and concise with objectives and work detail to reduce the risks of misunderstandings. This, in turn, has helped me to work through problems and make better system improvements as I work through how I clearly articulate particular complex problems.

What did you find most impressive about this company?

Integrity is a major thing for us, leading up to finding Jellyfish we found that integrity in our outsourced contracts was a real problem. We don't have any of those problems with Jellyfish, they are upfront and honest with us about what hours are worked, when resources are on leave, and so forth. We have a respectful and professional relationship with them. In our 18 month relationship, we've never had to difficult conversations about their performance. If I think an area can be improved, I mention it to the manager and improvements happen. The relationship is working very well and we intend to continue using Jellyfish for years to come.

What tips or recommendations do you have?

We are very happy with the Jellyfish relationship overall, being able to articulate ideas and concepts over the internet can be challenging. I recommend that people spend the extra time to make visual representations with markup, and write use cases to give the developers the best information possible. Make use of video capture software to show where bugs exist and how to recreate them. Bugs are often the result of several steps or different work practices and providing a direct view or instruction will speed up the resolution turnaround time. A major component of our success has been having a senior programmer and project manager in-house. Development branch merging, final testing, overall application architecture, UAT,  and production releases happen on the Level35 side. This keeps accountability, quality, and control as our responsibility.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a PPC firm. I do SEO [search engine optimization], SEM [search engine marketing], website design, and analytics. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jellyfish?

We were making a custom web-based application. 

SOLUTION

What was the scope of their involvement?

We let them know what we needed and provided them with wireframes, details, and a storyboard for the tool. They reviewed the wireframe and details and gave us feedback. Once everything was decided, they started working on the tool. The communication has been awesome. They’re responsive and really seem to know what they’re doing.

I can’t discuss the specific features of the tool. It’s custom-built from scratch, and it’s not on any platform, but I’m not sure what code Jellyfish used. I’ve been dealing Roman [CTO, Jellyfish], and he’s pretty quick and responsive. I don’t know how many resources they’ve assigned to this project.

How did you come to work with Jellyfish?

We found them on Upwork, where they had a lot of good reviews. I usually just try an agency, and if they don’t work out, I look for someone else. I didn’t look at many other companies. I guess I was just lucky to find Jellyfish first.

How much have you invested with Jellyfish?

We’ve invested over $10,000 with them.

What is the status of this engagement?

We started working with them in November of 2016, and the work is ongoing. I don’t think it’s going to stop since we build a lot of tools. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Jellyfish is still working on a bunch of stuff, so the work is not completed yet. There’s no client who reviews the work done by Jellyfish; we make web-based applications that add value to different types of service providers, products, and platforms. The solution that they developed is based on our specs, so it is very reliable. They deliver things on time and within budget.

How did Jellyfish perform from a project management standpoint?

They’re pretty organized. We put a lot of tasks together for them, and they organize those tasks and give us a timeline estimating how long each will take. If the timeline is not met, they always let us know. Everything is transparent, so the collaboration is pretty good. We communicate mainly by Skype and email, and sometimes we use Trello.

What did you find most impressive about Jellyfish?

They’re honest and straightforward, and they usually hit the timeline. I just like their honesty; if something is not going to work out or they have a better solution, they always let us know ahead of time.

Are there any areas Jellyfish could improve?

I can’t think of anything. 

BACKGROUND

 Introduce your business and what you do there.

I’m a senior business analyst in a company that develops equipment for the telecom industry. I’m like an internal consultant for projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jellyfish?

We had issues with our old system, so we wanted help in building a web application that would help us to make a better configuration system for our products. We didn’t have the time or the resources to do it internally.

SOLUTION

What was the scope of their involvement?

It’s a Django web server app that provides the possibility to add and configure reference data for mobile networks. It’s like configuring your router at home, but for a system. They provided all the help. We used a Scrum board for the work. For the payment, we had another system. For the code, we had GitHub. They helped me set this all up because I’m new to this. I was working only with one person.

How did you come to work with Jellyfish?

I was looking for an offshore company, but I had no previous experience in offshore development. I found them on Upwork. I searched for full-stack web developers who had competence with Python.

How much have you invested with Jellyfish?

It’s been less than $1,000.

What is the status of this engagement?

It was September or October 2016 that we started working with them. They completed everything a month ago.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I can give you my own feedback, and it’s that they did a good job. The app is good and runs smoothly. It was not a complicated web GUI, but the logic behind it was very complex. I appreciated the effort that they gave in that sense. If we were to do the app on our own, it would be a lot of dollars. It was a lot cheaper with Jellyfish than doing it here.

How did Jellyfish perform from a project management standpoint?

They performed very well. We used a Scrum board; for me, that was new in the beginning, but they taught me. I paid along as I got functionality. We had weekly drops of software, and then I tested and paid. It was a good setup. They were good with communication. We mostly had Skype chats for conversations. They were good in delivering things on time and within the budget, so there’s nothing to complain about.

What did you find most impressive about Jellyfish?

I appreciated the fact that they conveyed constructive criticisms and ideas on how to solve problems in another way than I anticipated.

Are there any areas Jellyfish could improve?

No. I had a really small project. It could be better with the timeline, but I didn’t pay so much.

BACKGROUND

Introduce your business and what you do there.

We do IT development for mobile and web applications, and I’m the co-founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jellyfish?

We had a couple projects on which we needed help. We didn’t have enough staff back then, and the guys from Jellyfish helped us with the projects.

SOLUTION

What was the scope of their involvement?

They worked on two projects. They worked with PHP and Angular, and some server-related tasks for Amazon Web Service. They created web applications. We worked with two guys from Jellyfish. At times, they were working with our existing development team, and other times they were on their own on the project.

On one of the websites, they worked directly with my client. I wasn’t involved in that project very much. The other one is a social media app for sports. It has an awesome feature that records the last seven seconds of an action, something that happens on the field. It was pretty complex, and they managed to help with the backend part.

How did you come to work with Jellyfish?

My partner found them, but I don’t know how. I think it was online. In the past few years, we’ve looked at a lot of outsourcing companies, and Jellyfish seemed quite all right. They were very reliable and on-the-spot. The price is not the lowest, but it’s a very good price.

How much have you invested with Jellyfish?

We’ve invested $50,000-100,000 so far.

What is the status of this engagement?

We first started working with them in 2013, but I don’t remember the month. We still have them in our database for future projects, but we don’t need their help at the moment. The most recent project was completed in September or October of last year (2016).

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I don’t have any data, as the clients are startups and they’re still looking for funding to properly launch their projects. The feedback was very good. The communication was good. The work they did was as expected, so everything was nice and sweet. There were times when some bugs were missed, but most of the time it was pretty good. We’re all human, so it’s okay. I’m satisfied with what they offered when we worked together.

How did Jellyfish perform from a project management standpoint?

That’s one of the key features they have. Their lead is very easy to contact, and he’s always available when you have a problem. The work was delivered on time and within budget most of the time. We used Skype to communicate previously, and we recently started using Slack. For project management, we mostly use Asana and JIRA.

What did you find most impressive about Jellyfish?

I think it’s the communication and the technical background.

Are there any areas Jellyfish could improve?

Maybe some improvement around testing. They’re doing quite a good job, but there are some glitches here and there. There’s always room for improvement.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of ChurchCopy.ai, a non-profit organization. We provide an AI-powered tool that helps churches quickly generate professional-quality emails, social posts, texts, and announcement scripts, streamlining communication and saving time for ministry work.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jellyfish.tech to accomplish for your business?

We needed support for the ongoing design and development of our AI-powered communication platform for churches.

SOLUTION

What was the scope of their involvement?

Jellyfish.tech has provided front-end and back-end development within our Bubble application. The team has also been responsible for UI/UX improvements and feature implementation across key areas of the product. This has included refining the copy package workflow, improving dashboard usability, enhancing navigation, and supporting the rollout of new features like newsletters, asset management, and AI-assisted content generation.Jellyfish.tech has also helped us streamline the user experience from account creation through content generation, ensuring the platform is intuitive for church staff and volunteers with varying levels of technical experience.Overall, their deliverables have spanned product design, feature development, performance improvements, and ongoing iteration based on user feedback.

What is the team composition?

We’ve worked with 2–5 teammates from Jellyfish.tech.

How did you come to work with Jellyfish.tech?

We found them through an online search. We chose them because they had high ratings, their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We started working together in March 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Jellyfish.tech has played a key role in helping us move ChurchCopy.ai forward as a product and platform. Through their work on feature development, UI/UX improvements, and overall performance, we’ve been able to create a much more stable and intuitive experience for our users.As a result, we’ve grown to nearly 600 users on the platform, with stronger engagement during demos and usability sessions, improved onboarding clarity, and more consistent use of core features like copy packages and newsletters.Their ability to iterate quickly and implement feedback has helped us continuously improve the product and build confidence with both new and existing users.

How did Jellyfish.tech perform from a project management standpoint?

Communication has been smooth, proactive, and collaborative throughout. We’ve primarily used email and messaging apps to communicate with Jellyfish.tech.

What did you find most impressive about them?

We’ve had a great experience working with Kseniia (CEO) and her team on our AI-powered SaaS platform. They bring strong full stack development expertise and solid hands-on experience with OpenAI, ChatGPT, and RAG (retrieval-augmented generation). The team has helped us stabilize AI workflows, improve prompt engineering, and build reliable content generation with consistent outputs.Jellyfish.tech understands how to integrate LLM/generative AI into real products, not just experiments, and thinks in terms of scalable SaaS architecture and user-friendly solutions.

Are there any areas they could improve?

I can’t think of anything for Jellyfish.tech to improve.

BACKGROUND

Please describe your company and position.

I am the VP of Tech, Data, and Innovative Solution of Vital Voices Global Partnerships

Describe what your company does in a single sentence.

For more than 25 years, Vital Voices Global Partnership has been investing in women leaders solving the world’s greatest challenges.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jellyfish.tech to accomplish?

• To expand our network experience by developing community experience
• To create software and tools that will advance women leaders initiatives with technical solutions

SOLUTION

How did you find Jellyfish.tech?

• Referral
• Other

Why did you select Jellyfish.tech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Jellyfish.tech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Jellyfish collaborated with stakeholders to understand the users' needs and defined the project's scope by creating a roadmap that guided the development process, ensuring alignment with the project's objectives. Once the requirements were clear, the Jellyfish team started the design phase. This phase involved creating wireframes, mockups, and prototypes to visualize the software's user interface and user experience. 

The development phase was iterative, including regular reviews to ensure that the project stayed aligned with its objectives. Jellyfish applied various testing methodologies, from unit testing to user acceptance testing, to ensure the software's robustness. The launch involved releasing the software on servers, setting up databases, and ensuring that it's accessible to our community network. 

Overview sessions were conducted to ensure a smooth transition. Jellyfish performs regular maintenance, updates, and improvements to ensure that the community network software remains relevant, secure, and in line with our network's evolution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Zero High Post Launch Defects 
• All records migrated successfully 
• System integration were successful

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 The assigned project manager, streamlined the process, enhanced communication, and facilitated the definition of clear goals to complete tasks confidently and efficiently. She achieved this by providing a clear outline of the project, including its objectives, timelines, and deliverables. She created a detailed project plan that outlined each team member's role and responsibilities. 

The project manager also provided support to our staff to ensure that they had the understood their requirements to execute the project successfully To maintain project schedule adherence and promote quality, she assigned team members to roles where they could perform most effectively and utilized their strengths. This helped to ensure that each team member was working in their area of expertise and was able to contribute to the project's success. She actively listened to team members, taking their suggestions or issues into consideration, and provided them with tools, documents, or templates to perform their jobs efficiently. 

This allowed team members to focus on their core tasks and responsibilities, freeing up time for other important tasks. Finally, the project manager fostered collaboration across teams, promoting synergy and knowledge-sharing. she facilitated regular meetings and encouraged team members to share their ideas and opinions. This helped to create a positive and productive work environment, where everyone felt valued and motivated to contribute to the project's success.

What was your primary form of communication with Jellyfish.tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their staff and tech-client-focused mindset.

Are there any areas for improvement or something Jellyfish.tech could have done differently?

No.