JayamSoft Global Service LLP

BACKGROUND

Please describe your company and position.

I am the CEO of RR Media Net

Describe what your company does in a single sentence.

Digital Marketing and Application Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JayamSoft Global Service LLP to accomplish?

• The CRM (Customer Relationship Management) project
• Manage and optimize their interactions with customers
• Improve sales and marketing strategies, and enhance overall customer satisfaction.

SOLUTION

How did you find JayamSoft Global Service LLP?

Online Search

Why did you select JayamSoft Global Service LLP over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from JayamSoft Global Service LLP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The CRM (Customer Relationship Management) project aims to develop a comprehensive and efficient system that enables businesses to manage and optimize their interactions with customers, improve sales and marketing strategies, and enhance overall customer satisfaction. The CRM system will serve as a centralized platform to store, organize, and analyze customer data, streamline communication channels, and automate key business processes. 

Key Features and Functionalities: 

• Customer Data Management
• Lead and Opportunity Management
• Sales and Pipeline Tracking
• Task and Activity Management
• Reporting and Analytics
• Integration and Scalability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• On-time Delivery with complete coverage of project objectives.

What was your primary form of communication with JayamSoft Global Service LLP?

Virtual Meeting

What did you find most impressive or unique about this company?

• I was impressed by their technical skills 
• Ontime Delivery 
• Flexibility 
• Understanding and Delivering as per customer need

Are there any areas for improvement or something JayamSoft Global Service LLP could have done differently?

NO

BACKGROUND

Please describe your company and your position there.

I'm partner at the firm. We offer electronics design and manufacturing services for different OEMs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JayamSoft Global Service LLP?

Web based IOT application for Jacquard machines for Textile manufacturing industry. Connecting Machines to cloud for live data monitoring, Remotely controlling it and reports & analytics.

SOLUTION

How did you select this vendor and what were the deciding factors?

Already know them from our pervious software development project.

Describe the project in detail and walk through the stages of the project.

They created a web based application for connecting Jacquard machines to cloud. Project had following modules:

• Monitoring live data on an interactive dashboard to see detailed status of each machine.
• Remotely transferring design files to machine.
• Remotely configuring machine parameters,
• Reports & Analytics with sharable links.
• WhatsApp business API & Email integration.
• Payments, pricing and discounts.
• Admin panel.

How many resources from the vendor's team worked with you, and what were their positions?

3 to 4 team members including Partner, a senior developer and two junior developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

At present the product is out for field trials.

How effective was the workflow between your team and theirs?

During the development, we would decide on the module to be implemented and track its development. We communicate over mails and calls. We would demo and test application after each major module development.

What did you find most impressive or unique about this company?

They offered high-level development services at an affordable price.

Are there any areas for improvement or something they could have done differently?

No suggestions. On-going project.

BACKGROUND

Please describe your company and your position there.

I'm partner of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JayamSoft Global Service LLP, and what were your goals?

General management and inventory with costing.

SOLUTION

How did you select this vendor and what were the deciding factors?

Already know them well before long back.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Centralised Web based management software developed.

How many people from the vendor's team worked with you, and what were their positions?

4 to 5

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Excellent work done as per requirement as well as after completion of project very well support given by team.

Describe their project management style, including communication tools and timeliness.

Everything was done well in time.

What did you find most impressive or unique about this company?

As the key person was well known to us, already know their style of work.

Are there any areas for improvement or something they could have done differently?

No suggestion for improvement, everything they done so nicely.