JAM DEVELOPMENT

BACKGROUND

Please describe your company and position.

I am the CMO of Fiji Group

Describe what your company does in a single sentence.

A chain of metropolitan restaurants in Kyiv includes Fiji Lounge Bar, Prynada Ukrainian Cafe, and Grill Restaurant Hayloft.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JAM DEVELOPMENT to accomplish?

• Create a user-friendly and visually appealing website that is easy to navigate
• Increase online reservations and customer interaction
• Highlight the restaurant's menu and convey unique brand identity

SOLUTION

How did you find JAM DEVELOPMENT?

Referral

Why did you select JAM DEVELOPMENT over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from JAM DEVELOPMENT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Jam Development team competently advised us on what a restaurant website should look like and what minimum functionality it should contain. They then developed a simple and user-friendly interface and programmed it using WordPress CMS. The site opens quickly on mobile phones. After on-page SEO optimization, we quickly began receiving organic traffic from Google. Thanks to the site, we receive dozens of calls and online table reservations every week.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Six months after the launch of the site, the number of online table reservations increased by 45%, and banquet bookings by 23%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The timing of the work stages changed due to a lengthy approval process on our part. However, the final launch date was on schedule, as per the contract.

What was your primary form of communication with JAM DEVELOPMENT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It felt like our website was developed by people who were genuinely interested in presenting our restaurant and its services as clearly as possible. It was as if they were developing a website for themselves.

Are there any areas for improvement or something JAM DEVELOPMENT could have done differently?

Yes. To offer additional services for updating and improving the site