Jafton

BACKGROUND

Introduce your business and what you do there.

I’m the CMO of a B2B package sending platform. We match travelers with people who are sending packages in the same direction.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JAFTON?

My company hired JAFTON to build our app from scratch. Our existing app was on WeChat, China’s main platform, and we wanted to create a new app for iOS and Android. We also needed to develop a web platform.

SOLUTION

What was the scope of their involvement?

JAFTON developed a platform that allows users to create a profile and identify as a traveler or sender. They built the app for iOS, and they will develop for Android shortly. The platform matches travelers and senders who are available within the same timeframes and locations. The two parties can open a chat and negotiate the price. Finally, the system processes the payment, but the payment isn’t released until the deal is complete.

What is the team composition?

We work with a project manager, a senior developer, and a senior designer. My team also engages with the founder of the company when necessary.

How did you come to work with JAFTON?

When I came on board, my company was already working with JAFTON, but I think our CEO found them through a referral.

How much have you invested in them?

My company has spent around $200,000 so far.

What is the status of this engagement?

The project began in June 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re currently operating with more than 7,000 active users. We close around 200 deals monthly, and the platform has been functioning well.

Whenever there is a bug, we report it to JAFTON, and they take care of it. They’re helpful when it comes to consulting about features we should develop, either immediately or sometime in the future.

How did JAFTON perform from a project management standpoint?

They’re quick with communication. Our teams use Slack and have daily or weekly calls. We use Jira as a project management tool, and we work in an agile way.

What did you find most impressive about them?

The founder has experience developing products, so he has the perspective of not only a service provider but also a startup. He understands how to scale the product and when to add features.

Are there any areas they could improve?

If they had a specialist that was more flexible with our different time zones, that might speed things up; other than that, they’re pretty accommodating.

Do you have any advice for potential customers?

Read about the team’s previous successes. We were a bit reserved at first and provided them with instructions. However, it helped once we started treating them as teammates and asking them for advice. They might know better than the client about what to do.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a telemedicine company in New York.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JAFTON?

I wanted to develop a platform that would resolve some of the discrepancies and inefficiencies in the healthcare industry. It’s very common for medical professionals to experience billable burnout or for patients to miss appointments. These scheduling problems can create a lot of frustration for both doctors and patients. I needed an experienced IT agency to create what I envisioned.

SOLUTION

What was the scope of their involvement?

They used Java to build our mobile app and wrote the code for both iOS and Android. They now manage product maintenance and quality assurance. 

What is the team composition?

We have a very large team. I like to deal directly with the CEO, but there are two project managers and a senior engineer project manager. There’s a team leader that manages the payment processing aspect of the platform. I also interact with the senior developer and designer very regularly.

How did you come to work with JAFTON?

I originally met Bobir (CEO, JAFTON) through Facebook several years ago. At the time, I was working for a nonprofit that used JAFTON to develop a new website. I really liked how they operate, so I reached out again.

How much have you invested with them?

I’ve spent between $600,000-$700,000.

What is the status of this engagement?

We started on the project in August 2017 and our project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I honestly don’t think I could expect more from them. Whenever I have a new idea or want to change things, I give them instructions and they are able to develop it. Sometimes it’s just to have something moved by half an inch, other times it’s to create something completely new. Yet, they always make it come to fruition.

How did JAFTON perform from a project management standpoint?

They're excellent project managers. Their team is attentive and has great communication skills. We’ve had a standing phone call at the same time every week for the last two years, and no one has ever missed a call. JAFTON uses a unique tool that is very comprehensive and helps them prioritize tasks. I can also contact them through Slack, email, and phone.

What did you find most impressive about them?

In addition to being budget-friendly, they’re super accessible. I know that I can reach them no matter what time it is, which is reassuring. They work very hard, and everyone on the team gives 100%.

Are there any areas they could improve?

Of course, people have bad days and occasionally there are problems, but they’re patient and extremely professional.

Do you have any advice for potential customers?

Whether you’re dealing with JAFTON or another IT company, be crystal clear and straightforward when you give them instructions. As the person running the project, you need to be consistent when you communicate.

UPDATED REVIEW

This review was updated on August 1, 2019, by the client. The original star ratings were: Overall – 5, Quality – 5, Schedule – 5, Cost – 5, NPS – 5. New content is below.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JAFTON?

I entered into a contract with Bobir (CEO, JAFTON)—who allegedly performed work for the contract made with another development company also owned and operated by Bobir—to create a telemedicine platform. The vision of the platform was to provide an easy-to-use website and mobile app that will help people find doctors and get video consultations with them.

SOLUTION

What was the scope of their involvement?

Bobir demonstrated a contractual guarantee that the platform would be tested and functional by November 2018. Therefore, I began investing substantial capital in building marketing, sales, and operational teams to promote and support the platform.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

Our sales team was successful in securing deposits from medical practices for the telemedicine platform. Additionally, the operational team was being trained in telemedicine and its laws and regulations. As presales were completed, commissions were paid to incentivize the sales team to continue securing contracts from medical practices. This is a common practice in startups and pre‐sale ventures. 

The time, capital, and cash were invested per the IT team’s guarantee on delivering a functional platform by November 2018. So far, the users of the platform continuously conveyed disappointment in its functionality and reliability as late as July 2019.

How did JAFTON address the challenges that arose?

Tulkin (Project Manager, JAFTON) gave false progress reports on a continued basis, while Bobir sent fraudulent and false statements to me to induce installment payments, without actually doing any of the contracted work. Ahmedov (Senior Developer, JAFTON) was part of all progress reports, and all dysfunctionality of the platform was reported to him.

On July 24th, 2019, during a scheduled conference call with JAFTON, I confronted Bobir, Tulkin, and Ahmedov about a faulty platform and continuous delays once again. I asked them to turn over the codes, which I have full ownership over. Bobir refused to do so unless I paid them additional funds.

Describe the impact this engagement has had on your business.

As the platform completion and functionality continued to be delayed, my company and I began to incur substantial debt and associated interest payments. Since the platform is not functional, our marketing, sales, and operational teams were dissolved in June 2019. 

Additionally, the medical practices that signed up with us are now requesting for their payments to be returned due to the faulty platform. I found other developers through Clutch to bring the platform to functionality, but the current JAFTON team refused to turn over the codes unless I paid them additional $40,000. 

Bobir is also constantly trying to convince me to disseminate false advertisement by promoting an unreliable service as a high-quality, fully-functional product, which is a criminal act under US law.

Please note, this is a telemedicine platform used between medical providers and patients with limited access to healthcare providers. Therefore, our users are in urgent need of telemedicine services. We’ve had active users who were forced to cancel medical appointments because of software malfunction. Without access codes, I’m unable to transition and maintain the software to fix the bugs in real-time. So, I have no way to effectively prevent appointment cancellations, which can affect the well-being of our users.

What advice do you have for clients with similar needs to yours?
 
I do not recommend JAFTON, or any organization where Bobir, Tulkin, or Ahmedov are involved in operations of any level.

Company Responses

The vendor responded on July 15, 2021.

Thank you Sitora for the initial 5 Star review and sorry that you had to change it to 1 star. There's clearly a very big difference between the 2 reviews which was obviously caused by the conflict we had as a result of you not being able to market the product as you wanted and blaming us for that. We have delivered the product on time despite the fact that you still owed us a $40,000 balance which you haven't covered to this day. You took us to the court and you lost the case which is the best evidence to prove that we did our job on time and with good quality. The fact that the judge ruled that we keep all the code as a compensation for the owed balance and that you reattempted to launch the platform with another company and failed again is another proof of this review being an emotional act of trying to discredit us and that the real cause of your failure is your inability to market the product properly and not the technology's fault.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a syndicated worldwide television show, a new television show, and an enterprise company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JAFTON?

I came to them to build a new website that offered subscriptions to the health and life coaching options I offer.

SOLUTION

What was the scope of their involvement?

I have degrees in nutrition and exercise science, and I own several health clubs. I wanted to build an automated macronutrient meal plan. There were no cookie-cutter options for meal planning, so there was a lot of information that would tailor each plan. It was elaborate and became a project within the larger collaboration. We spent hours on the phone each week, and his developers and managers listened, asked questions, and created solutions.

They built the whole website. They involved Shopify and other e-commerce elements, the meal plan, and links to my tv shows and newsletters. I had an existing site, but they really built everything from scratch and brought my vision to life.

What is the team composition?

They had several people in different parts of the world working on the project.

How did you come to work with JAFTON?

I found them through Google. I wanted a site with custom options that looked like a few examples I had in mind. Three companies came up, and I interviewed each personally. After a meeting with them, I awarded them with the account.

How much have you invested with them?

I spent around $30,000, maybe more.

What is the status of this engagement?

I think we worked together from May-December 2017. They built a landing page very quickly, but the whole project took a few months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The old website was never up to par with my brand. I had a highly rated show on a major network, but that site was behind. My website finally matches what I do. It makes a statement, and there is a much better connection with the other aspects of my business.

How did JAFTON perform from a project management standpoint?

They're very organized, detailed, and proud of their work. Whenever something came up, they made sure everything got done.

What did you find most impressive about them?

I trusted that, whatever happened, they would make good on their promises. There may have been a few moments of disagreement, but they always wanted to make me happy. They followed through on everything.

Are there any areas they could improve?

I always respect people who come to me with constructive criticism. Overcommunication is impossible, and I welcome honesty about estimates. They undersold and over-delivered, and I don't have any areas of improvement for them.

Do you have any advice for potential customers?

If you have a vision, make sure you give them content to back it up. They aren't experts in your field, so it's important that your content is strong. Work with them and hold up your side of the project. Also, have a team member on your side who is tech-savvy. If you don't follow through with them and you don't have someone who can keep your site up to date without them, your site will quickly lose value.

BACKGROUND

Please describe your company and position.
I am the Founder of a recipe app company

Describe what your company does in a single sentence.
An app enabling consumers to save and organize online and offline recipes in a central location for easy access.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jafton to accomplish?

• Staff Augmentation

SOLUTION

How did you find Jafton?
Online Search

Why did you select Jafton over others?
Good value for cost

How many teammates from Jafton were assigned to this project?
2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.
Jafton joined our team, helping us enhance the app by:

• Adding new features
• Fixing bugs
• Improving performance

They focused on making the app faster, more user-friendly, and stable, delivering all the updates we needed on time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?
Thanks to Jafton's work, we saw:

• Faster load times
• Fewer bugs
• Improved user experience
• A noticeable increase in user satisfaction and retention

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Jafton managed the project well, consistently delivering on time and quickly adapting to our needs. 
• Their team was responsive and kept everything running smoothly.

What was your primary form of communication with Jafton?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?
I was impressed by how quickly Jafton became a part of our team and delivered quality work with minimal oversight.

Are there any areas for improvement or something Jafton could have done differently?
Jafton did a great job overall, but more proactive communication about potential challenges could have made the process even more efficient.

BACKGROUND

Please describe your company and position.

 I am the Co-Founder of a financial services company 

Describe what your company does in a single sentence.

Keeper is delightfully smart tax filling software that´s especially useful for people with 1099 contracting&freelance income.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jafton to accomplish?

• Mobile app development
• Web development

SOLUTION

How did you find Jafton?

Online Search

Why did you select Jafton over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from Jafton were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Jafton did mobile app development and web development for Keeper, enhancing the app's performance, adding new features, improving the UI/UX, redesigning the website, integrating the backend, and boosting security.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to fewer crashes, faster load times, more user engagement and retention, higher App Store ratings, increased website traffic, and improved security.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jafton demonstrated exceptional project management skills, consistently delivered items on time, and was highly responsive to our needs.

What was your primary form of communication with Jafton?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Jafton was their great technical skills, quick problem-solving, and always being responsive to our needs.

Are there any areas for improvement or something Jafton could have done differently?

One thing they could work on is making their initial project planning clearer, so it matches our expectations better right from the beginning.

BACKGROUND

Please describe your company and position.

 I am the Co-Founder of a software company 

Describe what your company does in a single sentence.

Web and mobile app that combines a digital calendar, to do lists,shopping lists,meal planning, and family journal.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jafton to accomplish?

Staff augmentation

SOLUTION

How did you find Jafton?

Clutch Site

Why did you select Jafton over others?

• High ratings
• Good value for cost

How many teammates from Jafton were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Jafton to help with the app's mobile and web development. They improved our shared family calendar, optimized shopping and to-do lists, and added a recipe box feature. Key deliverables included real-time sync across devices, user-friendly interfaces, and extra features like reminders and advanced calendar views for premium users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Jafton's contributions led to increased user engagement, higher subscription rates, improved app stability, and high user satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Jafton was great—they consistently delivered on time, communicated clearly, quickly adapted to changes, and made sure our vision for the app was perfectly executed.

What was your primary form of communication with Jafton?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed by Jafton's clear communication and quick adaptability, which ensured our project stayed perfectly aligned with our vision.

Are there any areas for improvement or something Jafton could have done differently?

Jafton could improve by providing more frequent updates on project milestones to keep us even better informed.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of an information technology company 

Describe what your company does in a single sentence.

We offer a platform where businesses and curious minds stay ahead of the curve! We´re passionate about helping teams track competitors, discover new trends, and research emerging security threats.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jafton to accomplish?

• UI/UX design
• Mobile app development

SOLUTION

How did you find Jafton?

Online Search

Why did you select Jafton over others?

Pricing fit our budget

How many teammates from Jafton were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We teamed up with Jafton to make our app better by redesigning it, adding personalized news, integrating with other platforms, improving performance, and testing everything thoroughly. This resulted in a user-friendly, high-performance app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to more user engagement, more active users, better app store ratings, faster load times, and positive feedback on the new features and usability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jafton's project management was excellent. They delivered on time, communicated clearly, and quickly resolved any issues.

What was your primary form of communication with Jafton?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Jafton was how easily they integrated with our team, their clear communication, and their efficient project management.

Are there any areas for improvement or something Jafton could have done differently?

Jafton did a fantastic job, and we wouldn’t change a thing.

BACKGROUND

Please describe your company and position.

 I am the CTO of a consumer products & services company 

Describe what your company does in a single sentence.

Best-in-class platform for rewarded surveys.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jafton to accomplish?

Staff augmentation

SOLUTION

How did you find Jafton?

Clutch Site

Why did you select Jafton over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Jafton were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For the app, we brought in Jafton for staff augmentation to add new features, improve performance, fix bugs, and upgrade the UI/UX design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project boosted user engagement and satisfaction, leading to higher survey completion rates, improved performance, fewer bugs, and better reviews.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jafton efficiently managed the project, delivered on time, communicated clearly, adapted to our needs, and used tools to track progress and resolve issues quickly.

What was your primary form of communication with Jafton?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Jafton was their seamless integration with our team, clear communication, and efficient project management, which ensured timely delivery and quick issue resolution.

Are there any areas for improvement or something Jafton could have done differently?

Jafton did a fantastic job, and there’s nothing we would change.

BACKGROUND

Please describe your company and position.

I am the CEO of an education company 

Describe what your company does in a single sentence.

PlantSnap is a mobile app that let's people quickly Identify plants, flowers, cacti, succulents and mushrooms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jafton to accomplish?

• Mobile app development

SOLUTION

How did you find Jafton?

Referral

Why did you select Jafton over others?

Pricing fit our budget

How many teammates from Jafton were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Jafton to create the PlantSnap app, which identifies plants through photos, featuring an intuitive interface, a plant database, and comprehensive testing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app launch was a success, with high downloads, positive reviews, and strong user engagement, thanks to its accurate plant identification and user-friendly interface.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jafton's excellent project management ensured timely delivery, regular updates, quick adaptation to changes, and efficient use of project management tools.

What was your primary form of communication with Jafton?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by Jafton's technical skills, seamless team integration, and clear communication. They were committed to our goals.

Are there any areas for improvement or something Jafton could have done differently?

Jafton did a great job, but finishing the project a bit faster would have been perfect.

BACKGROUND

Please describe your company and position.

I am the CEO & Co-Founder of a family productivity company

Describe what your company does in a single sentence.

FamillyWall is the leading platform in Family Productivity. Our mission is to assist families in their daily organizationto make their life easier.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jafton to accomplish?

• Support and adding new features to the app

SOLUTION

How did you find Jafton?

Clutch Site

Why did you select Jafton over others?

• High ratings
• Pricing fit our budget

How many teammates from Jafton were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Jafton to improve the FamilyWall app. They enhanced performance and added features like shared calendars and task management. They delivered:

• A faster app
• A cleaner UI
• New tools that families love

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The updates made the app faster
• Increased user satisfaction
• Boosted engagement with the new features

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jafton's project management was excellent:

• They delivered on time
• They communicated clearly
• They efficiently handled our requests and changes

What was your primary form of communication with Jafton?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Jafton's professional team impressed us with their technical skills, seamless teamwork, and dedication to our goals.

Are there any areas for improvement or something Jafton could have done differently?

We were completely satisfied with Jafton's work and have no areas for improvement to suggest.