What evidence can you share that demonstrates the impact of the engagement?
The old website was never up to par with my brand. I had a highly rated show on a major network, but that site was behind. My website finally matches what I do. It makes a statement, and there is a much better connection with the other aspects of my business.
How did JAFTON perform from a project management standpoint?
They're very organized, detailed, and proud of their work. Whenever something came up, they made sure everything got done.
What did you find most impressive about them?
I trusted that, whatever happened, they would make good on their promises. There may have been a few moments of disagreement, but they always wanted to make me happy. They followed through on everything.
Are there any areas they could improve?
I always respect people who come to me with constructive criticism. Overcommunication is impossible, and I welcome honesty about estimates. They undersold and over-delivered, and I don't have any areas of improvement for them.
Do you have any advice for potential customers?
If you have a vision, make sure you give them content to back it up. They aren't experts in your field, so it's important that your content is strong. Work with them and hold up your side of the project. Also, have a team member on your side who is tech-savvy. If you don't follow through with them and you don't have someone who can keep your site up to date without them, your site will quickly lose value.