ITECHOPS CLOUD PRIVATE LIMITED

BACKGROUND

Please describe your company and position.

I am the Sr Cloud Ops Manager of Conga

Describe what your company does in a single sentence.

Information Technology Operations, providing DevOps, Cloud Native & Software Development services to SaaS Companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITECHOPS CLOUD PRIVATE LIMITED to accomplish?

• Global Status page for service outages

SOLUTION

How did you find ITECHOPS CLOUD PRIVATE LIMITED?

Referral

Why did you select ITECHOPS CLOUD PRIVATE LIMITED over others?

Good value for cost

How many teammates from ITECHOPS CLOUD PRIVATE LIMITED were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

New revamped global status page to notify to all our customers for all service outages

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Respective use case completion as part of milestone deliverables

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with ITECHOPS CLOUD PRIVATE LIMITED?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have great value for cost and quality deliverables.

Are there any areas for improvement or something ITECHOPS CLOUD PRIVATE LIMITED could have done differently?

not applicable

BACKGROUND

Please describe your company and position.

I am the Manager of MRM Software Inc.

Describe what your company does in a single sentence.

A Custom Health Care and Medical Equipment Interface Development Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITECHOPS CLOUD PRIVATE LIMITED to accomplish?

• MRM Technical Software has been developed specifically for the Dialysis Technical Community based on their specific requirements and needs. Our software has been completely designed in-house from the ground up and thoroughly tested by Dialysis Technologists, Renal Nurses, Dialysis Managers and Dialysis Equipment Vendors.

SOLUTION

How did you find ITECHOPS CLOUD PRIVATE LIMITED?

Referral

Why did you select ITECHOPS CLOUD PRIVATE LIMITED over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ITECHOPS CLOUD PRIVATE LIMITED were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Requirements gathering, System Analysis, Database design, Web Application Development and Maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The output received after the completion of the project was phenomenal. My customers were so satisfied and he has grown his business by installing this software solution in more 2 hospitals. Also the Project completion was in timely manner and they have completed as per the deadlines given.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they were using their internal Project Management System, and around 90% work was delivered on time. They were very prompt in response and very collaborative.

What was your primary form of communication with ITECHOPS CLOUD PRIVATE LIMITED?

Virtual Meeting

What did you find most impressive or unique about this company?

They possessed a high level of technical expertise and in-depth industry knowledge when it comes to comprehending project requirements, managing the development process, and delivering the final product.

Are there any areas for improvement or something ITECHOPS CLOUD PRIVATE LIMITED could have done differently?

As a startup they are a small team as of now, they can build their team by recruiting more people. They can work on providing more documentation along with the development then it would be better.