ITCubed

BACKGROUND

Please describe your company and position.

I am the CFO of a manufacturing company 

Describe what your company does in a single sentence.

We are a steel fabrication company for utilities and other industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITCubed to accomplish?

• Take over IT and keep everything running smoothly.
• Handle moving the computers and systems to new facility.

SOLUTION

How did you find ITCubed?

Referral

Why did you select ITCubed over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ITCubed were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

When ITCubed first came on with our company we had a VERY outdated system. They took over and put our new servers, phone systems, and programs in place. Since they took over, they have been extremely beneficial to our company. They have made sure we are up to date with our equipment and programs.
When we expanded our operations and moved to a new facility, ITCubed took over moving all of our computer systems, phone systems, and made sure we were up and running without any disruption to our operations. ITCubed has planned, implemented and kept up with our complete computer systems. They are highly responsive and quickly resole any technical issues that come up. ITCubed is like an extension of our staff and have played a pivotal part in the growth of our operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ITCubed has always been on budget and on time with each of our projects as well as our daily IT services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From concept to implementation, ITCubed has been on time and on budget. When we have bigger projects that come up, we have a team of people that take it on from ITCubed and they are each in communication with us each step of the way. Any issues that come up for our daily needs, they are quick to respond and resolve any problems. We have been extremely pleased with each of the projects and services that they have worked on.

What was your primary form of communication with ITCubed?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They take our issues and give us options as to what solutions fit our company. No matter the issue, they are responsive and get the job done!

Are there any areas for improvement or something ITCubed could have done differently?

No, we hvae been extremely pleased.