IT-Geeks

BACKGROUND

Please describe your company and your position there.

Manufacture and Sales, Fall Protection for Residential Roof Workers

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT-Geeks, and what were your goals?

Because of previous coding, prices were not showing up on our products.

SOLUTION

How did you select this vendor and what were the deciding factors?

They made it work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I don't know. That's what they do.

How many people from the vendor's team worked with you, and what were their positions?

One, a partner

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

IT-Geeks' outputs were great.

Describe their project management style, including communication tools and timeliness.

Very simple

What did you find most impressive or unique about this company?

Responded fast and completed the work fast.

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

We are a tick and insect repellent company with a large e-commerce presence.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT-Geeks, and what were your goals?

We needed to speed up our website in order to increase our conversion rate.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were responsive and fair in their pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They did a complete overhaul of the site to speed it up. We were able to sign off on each step of the way.

How many people from the vendor's team worked with you, and what were their positions?

2 people worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our conversion rate is up 15% versus this month last year.

Describe their project management style, including communication tools and timeliness.

They have on time delivery and quick response times.

What did you find most impressive or unique about this company?

They put in the effort to get the job done without making you feel like they were timing you for every second spent evaluating things.

Are there any areas for improvement or something they could have done differently?

no, they're great.

BACKGROUND

Please describe your company and your position there.

Owner - www.liveamorfati.com

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT-Geeks?

Logo and Favicon design

SOLUTION

How did you select this vendor and what were the deciding factors?

I contacted them through “Shopify experts.” Out of the 6 recommended to me, IT Geeks stood out as more professional, and I liked their websites better than any other companies.

Describe the project in detail and walk through the stages of the project.

I needed someone to design my Favicon and logo. Sarah from IT Geeks delivered multiple examples and was very detailed and went above and beyond to make sure I was completely satisfied with the design.

How many resources from the vendor's team worked with you, and what were their positions?

Sarah was phenomenal! I talked to another gentleman briefly as well who was incredibly professional and helpful. I apologize, his name escapes me…

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their logo and Favicon was better than expected and I’ve changed original plans to include their phenomenal design in every aspect of the business.

How effective was the workflow between your team and theirs?

Incredibly effective. They took off Sunday, otherwise, they would respond professionally within a couple hours

What did you find most impressive or unique about this company?

Sarah’s designs, her passion for her work, and the professional and helpful nature of the company

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

High End Jewelry Retailer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT-Geeks, and what were your goals?

Build E-commerce site

SOLUTION

How did you select this vendor and what were the deciding factors?

Reviews and research

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They implemented our ideas

How many people from the vendor's team worked with you, and what were their positions?

2 developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Acheived our desired results

Describe their project management style, including communication tools and timeliness.

Very good communication

What did you find most impressive or unique about this company?

They delivered what they said in a timely manner.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m the owner of IFrenchy, an online pet product store.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT-Geeks?

We needed a company that could design and develop a new theme for our website.

SOLUTION

What was the scope of their involvement?

We hired IT-Geeks to revamp our Shopify website and implement a new theme. They also provide site maintenance and support services on an as-needed basis.

What is the team composition?

I primarily work with Sanjay (Senior Project Manager).

How did you come to work with IT-Geeks?

I found IT-Geeks through Shopify’s help center. I felt like they heard and understood what we needed, so I decided to go with them for this project.

How much have you invested with them?

We’ve spent $2,800 so far.

What is the status of this engagement?

We started working together in December 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

IT-Geeks has delivered designs that matched exactly what I asked for. I’ve also received positive feedback from my customers — they absolutely loved the site’s new design. Overall, I’m very pleased with the results.

How did IT-Geeks perform from a project management standpoint?

IT-Geeks has performed very well in terms of project management. They communicate effectively through phone and email.

What did you find most impressive about them?

I’m most impressed with IT-Geeks’ listening skills and ability to understand what I wanted. I also appreciate how patient and flexible they are — they’ve never once complained about how fastidious I am, and they’ve done everything I asked them to.

Are there any areas they could improve?

I don’t think there’s anything they could have done better.

Do you have any advice for potential customers?

Make sure to explain to them in great detail what you want out of the engagement.

BACKGROUND

Please describe your company and your position there.

I am the CEO and Founder. We Specialize in Unique and Authentic Samoan Fire Knife Warriors Clothing, Merchandise and Jewelry

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT-Geeks, and what were your goals?

1st project to Revamp store with a more attractive look. 2nd project to add Shineon products to market for Mother's Day and Brothers and Sisters Day.

SOLUTION

How did you select this vendor and what were the deciding factors?

Through Shopify experts. IT Geeks has very high recommended reviews

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Eva, was able to set up call meetings to visually show the work. Eva was a tremendous help with visual tutorials and has helped with any questions.

How many people from the vendor's team worked with you, and what were their positions?

Bob and Eva

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The product pages are easier to navigate. Store has a more Professional and Attractive look.

Describe their project management style, including communication tools and timeliness.

I highly recommend IT Geeks, Eva has been a Amazing in helping me build my business. She is very Professional, Friendly with great communication. Eva is passionate and has always exceeded my expectations. I would continue building my small business through IT-Geeks.

What did you find most impressive or unique about this company?

Highly Professional, Great Reviews, Excellent Communication and always goes beyond my expectations

Are there any areas for improvement or something they could have done differently?

I have had a Great Experience working with IT Geeks

BACKGROUND

Please describe your company and your position there.

I am the founder and the CEO in this brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT-Geeks?

I hired IT-GEEKS for building my ecommerce website and they did my website design.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them in Shopify export after I saw a good review after I saw there professional work.

Describe the project in detail and walk through the stages of the project.

we did meeting and we talked about my brand project and Mis Eva did what I want and she did everything and she got all the point done in the time.

How many resources from the vendor's team worked with you, and what were their positions?

I talked with Tow people:

• the CEO Mr. Rahul
• project manger Mis Eva

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They got my idea and the understand what I really need and Mis Eva did setup and optimized my website store and I expect good rustle in future.

How effective was the workflow between your team and theirs?

So smooth and effective.

What did you find most impressive or unique about this company?

Their communication skills and professionalism were impeccable! AND Mis. Eva got me and got all the ideas so quick and I really liked her work and she kept me an update every day.

Are there any areas for improvement or something they could have done differently?

Every thing is great.

BACKGROUND

Please describe your company and your position there.

I am the owner of a boutique website design and development studio.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT-Geeks, and what were your goals?

I hired IT- Geeks to work on a Shopify site that I recently designed and developed. They built a custom section that I designed that pulled in the instagram feed on half the page and the other half was a Call to Action column to engage the viewer to follow on instagram.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have worked with them before. They were great, knowledgeable, and accommodating. They always worked with me even when sometimes there were a lot of revisions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Shopify and Shopable Instagram Feed app

How many people from the vendor's team worked with you, and what were their positions?

1, the project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The section is perfect, exactly how I designed it and the client is very pleased.

Describe their project management style, including communication tools and timeliness.

I sent an overview with the design of what I wanted. They responded with the timeline and cost proposal. Once I accepted they started work immediately. It was seamless.

What did you find most impressive or unique about this company?

I really like how hard they work to get the project exactly how I need it to be. Even if it sometimes means lots of revisiions.

Are there any areas for improvement or something they could have done differently?

Nope, really enjoy working with them.

BACKGROUND

Please describe your company and your position there.

I am the CEO of the company PRO.DI.GIO GMBH. We are an international distribution company with a focus on brand scouting. We bring start-ups on the shelf with their products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT-Geeks?

Our website was created for the sale of our tea and coffee products.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found ITGEEKS through Shopify Experts.

Describe the project in detail and walk through the stages of the project.

We have told ITGEEKS how we want our website to look. They understood very quickly how it should look like and after a short time it went into development.

How many resources from the vendor's team worked with you, and what were their positions?

We had direct contact with 2 people.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I found ITGEEKS by chance, because we wanted to create a new website according to our wishes. We quickly got into conversation and after a week I released the order. After seeing how ITGEEKS work, we commissioned a second website. They are excellent communicators. Mike is always available, and he implements the wishes in a short time.

How effective was the workflow between your team and theirs?

Top Customer Service and communication

What did you find most impressive or unique about this company?

Very fast implementation.

Are there any areas for improvement or something they could have done differently?

I cannot say anything about this.

BACKGROUND

Please describe your company and your position there.

I am the owner and creator of Truffles Charm, high end cosmetics and skin care for online sells

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT-Geeks, and what were your goals?

develop website to have professional appearance and user friendly purchase

SOLUTION

How did you select this vendor and what were the deciding factors?

High ratings, high number of produces websites, easy to contact

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

started with zoom call to discuss goals of website. Eva worked closely with me to develop the website to my specifications and assisted in guiding me through the process. I love the site and excited to start

How many people from the vendor's team worked with you, and what were their positions?

Rahul in Sales and Eva in production and development

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

no traffic or sales yet but expect good outcomes expected just launched at this time

Describe their project management style, including communication tools and timeliness.

we used zoom and email without difficulty . Eva and Rahul were very responsive and helpful

What did you find most impressive or unique about this company?

They were very knowledgeable and would love to work with them again for any future needs or new stores

Are there any areas for improvement or something they could have done differently?

Not that I can think of at this time. Very happy with progress and expediency