IT Audit Group LLC

BACKGROUND

Introduce your business and what you do there.

I’m the quality manager and enterprise risk officer at Bold Insight, a human factors and UX consulting company. We study prospective users and actual users that interact with devices belonging to different industries and recommend design improvements.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT Audit Group LLC?

We’re ISO-27001 compliant. We set up information security management systems to comply with that standard, and this certification entails that we perform an annual audit. We relied on them to help us fulfill this requirement.

SOLUTION

What was the scope of their involvement?

They did our first audit against the ISO-27001 standard last summer, and we engaged them a second time for this year’s audit as well. We expanded its scope to cover the requirements of the privacy shield.

They do everything remotely. They set up secure transfer systems, and we send over our files. They review the files, and we hop on calls on at least a weekly basis. We discuss the activities we need to undertake to comply with the system, and they provide us with a report.

What is the team composition?

We just worked with one teammate.

How did you come to work with IT Audit Group LLC?

We chose them because they were the cheapest, by far.

How much have you invested with them?

We’ve spent somewhere around $4,500.

What is the status of this engagement?

The engagement began in May 2019 and the audit was done by late June. The same process was repeated for 2020. I don’t see any reason why we wouldn’t continue to work with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work was extremely comprehensive. There’s a certain section of the standard that lists all the requirements that need to be met, and their report addresses each of these in detail. We can go back at any time to examine how our work measures up.

How did IT Audit Group LLC perform from a project management standpoint?

I just kept in touch with my point of contact via email. There was a method for us to collaborate through the site on which we upload our secure documents. The project management was fairly smooth.

What did you find most impressive about them?

The audits are handled in a very constructive manner. We’ve been able to learn a lot and improve, thanks to their work.

Are there any areas they could improve?

While COVID-19 has made remote work standard procedure, it would be nice if we could meet in person at some point. As far as their work goes, they’ve fulfilled our needs, and their methods are great.

Do you have any advice for potential customers?

Make sure you’re receptive to feedback.

BACKGROUND

Please describe your company and position.

I am the CEO of Label

Describe what your company does in a single sentence.

events

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Audit Group LLC to accomplish?

• Audit support for IT compliance

SOLUTION

How did you find IT Audit Group LLC?

upwork

Why did you select IT Audit Group LLC over others?

skills and experience

How many teammates from IT Audit Group LLC were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

My company has a financial services client that audits us for compliance in data management. Vi and her team have managed our ongoing compliance with the latest best practices and managed the audit process yearly. They bring amazing knowledge and work ethic, I HIGHLY RECOMMEND!!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are in compliance and passing audits with a VERY difficult and demanding client for data privacy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They do things amazingly fast and on time, with extreme attention to detail.

What was your primary form of communication with IT Audit Group LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Vi, the principal, is amazing with my clients and I trust her to communicate with them on my behalf.

Are there any areas for improvement or something IT Audit Group LLC could have done differently?

NO