Web Scraping Proxy Addresses for B2C Client
- Other IT Consulting and SI
- Less than $10,000
- July 2023
"They refuse to give me a refund for a product that does not work properly."
- San Diego, California
- 1-10 Employees
- Online Review
A client hired IPRoyal to provide proxy addresses to be used for web scraping.
The proxy addresses didn't work, disappointing the client. IPRoyal also failed to communicate well with the client and didn't come up with a solution for the client's issue. Moreover, they declined to address the client's request for a refund. Overall, the engagement could've been handled better.
This review includes the vendor’s response.