IntexSoft

BACKGROUND

Please describe your company and your position there.

I am the CEO of a luxury real estate company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

IntexSoft team developed a new version of our website.

What were your goals for this project?

We wanted to develop an information portal for selling luxury apartments where we could place all the information about our company’s expertise.

SOLUTION

How did you select this vendor?

I was researching the websites of different software development companies, contacting the representatives. Eventually, we decided to work with IntexSoft, because they came up with a good offer and behaved really nice throughout the negotiation process.

Describe the project and the services they provided in detail.

The developed product is the new website of our company, which partially functions as a CRM system and a corporate portal. Within the project we have managed to build a very good foundation and system’s structure that now contains the experience of other website versions, which is critical for our further development.

What was the team composition?

The team that worked on our project consisted of 3 full-stack developers and business analyst.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Now working with the site is easier and more efficient. We continue to actively develop it - we are working on search engine optimization and transferring our old CRM system to the browser.

How was project management arranged and how effective was it?

The team always does everything to achieve the best results. There were several times when we wanted to change something and they did everything we asked for without any questions or neglect.

What did you find most impressive about this company?

I really like the attitude of the company's employees to the business and the client - very careful, with intention to help, with concern for possible mistakes. Such psychological harmony in the team is so rare. While working with Intexsoft I understood the benefits of working with companies that support a positive harmonious attitude and employee development. It influences everything they do in a good way.

Are there any areas for improvement?

The services were a bit pricey for us. Also, there were cases when we couldn't follow the planned deadlines for various reasons.

BACKGROUND

Please describe your company and your position there.

Affiliating company and Head of the product

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

To develop existing calculators from Flash to HTML5 based on a complex design that was provided from us.

What were your goals for this project?

To have the best poker calculators (also working for mobile) of any site in the business.

SOLUTION

How did you select this vendor?

The vendor was chosen by the company's CTO based on previous experiences.

Describe the project and the services they provided in detail.

We needed to update two calculators on our product, which was outdated and in Flash. The new Poker Odds Calculator and Which Hand Wins Calculator was designed by us and provided to IntexSoft in

What was the team composition?

The project team consisted of myself as the owner and from IntexSoft there was a project manager, a main developer and his team. I had contact only with these two people and are not sure how many other people were working on it.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The calculators were implemented into last detail and working flawlessly. The project was finished ahead of time. The calculators were only put online to our site 3 weeks ago along with a completely new product. How much impact the new calculators have had in the increased rankings (and therefor traffic) is very tough to say.

How was project management arranged and how effective was it?

From IntexSoft's side everything was very professionally organized. Communication was through Skype and different online shared documents. They listened to feedback well and made the needed moderations to the tools.

What did you find most impressive about this company?

IntexSoft finished a complex project ahead of time and always asked if there is something they can help with.

Are there any areas for improvement?

No specific areas come to mind

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of LuteIt Corp. - an Online Music Marketplace that provides Songwriters and Musicians with fresh and innovative ways of buying and selling Music Production services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

We're a startup company and needed to design and build our platform from scratch. IntexSoft was hired precisely for that purpose.

What were your goals for this project?

Our goals were to design and build a system which would provide with unique and innovative ways for musicians to buy and sell Music Production services and redefine collaboration practices that exist in a music marketplace today.

SOLUTION

How did you select this vendor?

I found a group on FB and posted a request for a web developer.  Within a day I was contacted by sales managers from various IT companies.  I spoke with quite a few reps including the rep from IntexSoft.  Not only was the sales manager able to perfectly understand the requirements for my project, IntexSoft was the only company that was able to meet all of my conditions, stay within my budget limits and promised reasonable product delivery.

Describe the project and the services they provided in detail.

We needed to design and build a marketplace platform in which songwriters and musicians would buy and sell music production services.  IntexSoft took it upon itself to handle the task from beginning to end.  All aspects of development was handled by IntexSoft.  From Requirements Specs, through coding and testing to Production rollout.

What was the team composition?

The was composed of: Sales Manager, Account Manager, several Business Analyst, Project Manager, 3 FE developers, 3 BE developers, 2 QA specialists.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project is the foundation of the company. No business without this project.

How was project management arranged and how effective was it?

The IntexSoft team used Scrum - Agile Software Development Framework.  This was determined at the earliest stages of the project, and it was the right decision indeed.  We wanted transparency, we wanted to see work in progress, we wanted speed.  We were changing and adding requirements on the fly.  We needed a very adaptive and reactive approach, and we've seen it achieved by the IntexSoft team.  Excellent work!

What did you find most impressive about this company?

The team's expertise and organizational skills are off the charts.  I can't think of a single question that the team couldn't come up with an answer to - and in a very timely manner too!  I was mesmirized by the level of mutual understanding, by their ability to explain and, more importantly, listen.

Are there any areas for improvement?

There's always areas for improvement.  I would like to see a little better performance in QA area, specifically in Random testing.  Other than that, QA has done a wonderful job identifying and fixing bugs in the system.

BACKGROUND

Please describe your company and your position there.

I’m a senior consultant with LOTS OF DOTS MediaGroup. AG. We optimize, integrate, and manage media production processes with a focus on international workflows.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

We needed to further develop our SaaS by introducing an online proofreading software and designing and implementing new modules.

What were your goals for this project?

We wanted to modernize our SaaS application to improve its compatibility with and performance for our customers.

SOLUTION

How did you select this vendor?

We first started cooperating with IntexSoft in 2011, and they’ve been our first choice for multiple software implementation and maintenance projects. Due to our positive experiences, we entrusted this large project to them.

Can you go into detail about the services they provided and the scope of the project?

They redeveloped our SaaS application’s architecture using HTML 5. They also implemented new features to increase usability and performance.

What was the team composition?

We worked with a project manager, 5–7 full-stack developers, and two software testing specialists.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our long-time product now has an overhauled UI and UX that is much easier for our customers to use. This will help us both attract new customers and solve our existing customers’ needs better.

How was project management arranged and how effective was it?

We communicate through a single point of contact, which makes coordinating various takes quite easy. There’s also a backup contact if we need it.

What did you find most impressive about this company?

They’re fully dedicated and extremely responsive to our requests, even when faced with a tight deadline. Their team is friendly and competent and is quick to solve any issue we have. Their suggestions for improvement consistently deliver good value.

Are there any areas where they can improve?

It’s a good idea to retain web/interface designers, as it’s not IntexSoft’s core competency, though they don’t claim it is, either. We fully trust their software architecture, development, and project management expertise. We’re looking forward to cooperating with them for many more years. 

BACKGROUND

Please describe your company and your position there.

I’m a project manager at w&co MediaServices GmbH & Co KG, a qualified media services provider. We work in media assets, product information, and workflow management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

We have worked with them on multiple projects as part of a long-term partnership. They provide us with frontend and backend specialists, mobile developers, and testers.

What were your goals for this project?

We wanted to help our customers develop high-tech products and software solutions and improve their respective market shares.

SOLUTION

How did you select this vendor?

We were searching for an IT partner and we hired IntexSoft because of their expertise and fair pricing.

Can you go into detail about the services they provided and the scope of the project?

IntexSoft specialists have worked on multiple projects. Deliverables include frontend and backend development and testing for web and mobile platforms.

What was the team composition?

We hire a team for each project, usually consisting of a business analyst, a project manager, several software engineers, and testers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their work has helped us promote our customers' brands and improve customers' market share.

How was project management arranged and how effective was it?

Their project managers have always thoroughly described the tasks performed and how they are evaluated. Also, they visit our office frequently to discuss new ideas and goals.

What did you find most impressive about this company?

The team is highly qualified, flexible, and transparent.

Are there any areas where they can improve?

Everything can always be done faster.

BACKGROUND

Please describe your company and your position there.

I’m a procurement manager at a global business support system (BSS) provider for telecommunication operators.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

We needed specialists with solid teamwork skills and enterprise-level app development expertise.

What were your goals for this project?

We were looking for a reliable IT partner that was willing to form a long-term partnership, which would ensure our business’ continued expansion.

SOLUTION

How did you select this vendor?

IntexSoft’s representatives contacted us and asked us to consider their company as a potential IT services provider. After comparing IntexSoft specialists' competence with our project’s needs, we settled on terms for the cooperation.

Can you go into detail about the services they provided and the scope of the project?

IntexSoft’s specialists have worked on various projects related to customer service automation for mobile service providers. They’ve used a range of front- and backend and testing technologies including JavaScript and AngularJS, Java and PL/SQL, and Selenium, Protractor, and Jasmine.

What was the team composition?

While we started with only one developer, we’ve now worked with more than 30 in both team-based (four) and individual formats.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The main result is that we’ve agreed to embark on a long-term cooperation. Aside from that, they always make valuable contributions to our projects.

How was project management arranged and how effective was it?

Our communication with IntexSoft is well-established, productive, and transparent. Their experts respond quickly to our requests and messages and we provide their team with access to internal tools (JIRA, Confluence, TeamCity, TestRail) that we then use to interact.

What did you find most impressive about this company?

Choosing from an enormous number of positive aspects, we’ve been especially impressed by their specialists’ professionalism, responsibility, and flexibility. When circumstances called for deadlines to be shifted, IntexSoft’s specialists adjusted and continued to work overtime.

Are there any areas where they can improve?

I’d like their specialists to multitask more.

BACKGROUND

Please describe your company and your position there.

I’m a Project Manager at Alytics. We’re a system of end-to-end analytics with contextual advertising automation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

We needed to migrate our web application to a new technology

What were your goals for this project?

Our goal was to improve the performance and efficiency of the system.

SOLUTION

How did you select this vendor?

Our company already had experience with IntexSoft - we ordered them to develop a design guide for our web service. We decided to contact them again and hire their specialists to migrate the application to another technology. IntexSoft performed a trial task easily, which convinced us that the company would cope well with the next project.

Can you go into detail about the services they provided and the scope of the project?

Our web application was written with Backbone.js and they migrated it to React.

What was the team composition?

There was a project manager and two front-end developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project was completed successfully. Our service performance increased and opportunities to scale the solution appeared.

How was project management arranged and how effective was it?

IntexSoft team was run by an experienced manager. The team sent us reports on the work done, and also coordinated further actions with us. Developers quickly responded to letters and calls, and were ready to make all the necessary corrections.

What did you find most impressive about this company?

IntexSoft’s team is highly qualified and was proactive throughout the project. The developers were very flexible, working during holidays if it was necessary.

Are there any areas where they can improve?

We had some communication problems. I would like developers to inform me more quickly about various difficulties and issues that arise during the project.

BACKGROUND

Please describe your company and your position there.

I’m a project manager at a German software development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

We hired them to implement software components in accordance with our designs, requirements and specifications.

What were your goals for this project?

We wanted to create an HTML5 web application with interactive WebGL-based 3D graphics that would operate on all modern desktop and mobile device browsers.

SOLUTION

How did you select this vendor?

We had extant personal contacts at IntexSoft, with whom we had worked on other projects that generated great results. We did not consider anyone else.

Can you go into detail about the services they provided and the scope of the project?

We first provided the UI designs, requirements, and technical specifications, then discussed open points and questions. After establishing initial estimates, we developed a project plan with specific dates for intermediate release versions and IntexSoft implemented the software components. 

What was the team composition?

We were assigned a project manager to serve as our main point of contact throughout the project. There were additional development and QA team members working behind the scenes. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The work is high quality and fulfills all requirements and specifications. As problems arose, they quickly found solutions for a quick turnaround on fixes. 

How was project management arranged and how effective was it?

Our project manager provided frequent updates and was communicable and accessible via emails, Skype calls or chats, and a ticket system; we communicated in English without any problems. They always met their deadlines; any delays were generally due to lapses in required information or material from us and were always identified and discussed beforehand.

What did you find most impressive about this company?

Not only do they work very quickly, but they are reliable and knowledgeable in all areas of web software development.

Are there any areas where they can improve?

An improved QA would ensure issues are identified, discussed, and resolved more quickly.  

BACKGROUND

Please describe your company and your position there.

I’m the CEO of the ZlojDalnoboy startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

I needed to build a mobile application.

What were your goals for this project?

The penalties for long-haul truckers who violate the working and rest regime are huge, so I decided to build a mobile app for them to track their working hours and notify a driver when to make a stop.

SOLUTION

How did you select this vendor?

I’m in the same city as them. It was important for me to be near my development company and collaborate with them personally.

Can you go into detail about the services they provided and the scope of the project?

They developed a specification for the project and then built the application. We worked in constant test conditions. The developers made a version of the app and then I gave it to different long-haul truckers. They tested it on the road, made a list of remarks, and then we continued working on the product making it more usable.

What was the team composition?

There were two Android developers and a designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The app received 4.7 points on Google Play and more than 1,000 downloads. I managed to get a return on my investments in a week.

How was project management arranged and how effective was it?

The management was really flexible and transparent during the project.

What did you find most impressive about this company?

I was impressed with their positive attitude, appreciation of my ideas, and willingness to cooperate.

Are there any areas where they can improve?

Some of the developers could report problems more quickly.

BACKGROUND

Please describe your organization.

We are an advertising agency with a specialization in publishing solutions. Our clients are tourism destinations like the Bavarian Forrest or the Lüneburg Heath Preserve. In the US, our clients are counties that want to publish information about their locations: where visitors can go, where they can sleep and so on. We have web-to-print workflows that connect different databases, as well as web modules through which information can be published.

What is your position?

I am the owner of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with IntexSoft?

We provide a sort of product information management system for tourism destinations. IntexSoft developed many of these components.

SOLUTION

Please describe the scope of their involvement.

Our developers worked with IntexSoft in order to develop solutions. We developed web-to-print and mobile software using Java and Apache Tomcat, as well as MongoDB for databases. We used MuleSoft in order to connect to other databases. Our web interface was developed using AngularJS. We are now connecting our MongoDB system to Elasticsearch. Most of our code is written by IntexSoft.

We have four in-house developers. IntexSoft provides an additional four or five developers for our projects. We only know three or four of them firsthand and mainly interact with the team leader from IntexSoft, who is also a developer.

How did you come to work with IntexSoft?

IntexSoft developed a media asset management system for a German company. We invested a lot of money in that solution, but the company went bankrupt. We needed to find a developer who could continue the support for the solution, knowing that the initial company wouldn’t be able to continue. They introduced us to IntexSoft, who handled most of the development for the software. IntexSoft helped us and did a good job, so, when we decided to develop our own product information management system, we discussed our ideas with them and decided to use their resources. 

Could you provide a sense of the size of this initiative in financial terms?

The total development cost with IntexSoft for the last two years has been around $110,000.

What is the status of this engagement?

We have an ongoing engagement with IntexSoft. At the moment, we are finishing version 2.3 of our publishing app. Ninety percent of the work has been completed. The app is functional, but we’re still adding some features.

RESULTS & FEEDBACK

Could you share any statistics, metrics or other feedback from this engagement?

It’s hard to measure the success of IntexSoft’s work. We couldn’t have afforded to develop the same solution in Germany due to high prices here. IntexSoft provides good developers for less cost. The fact that I decided to invest $110,000 in development, given that we are a small company, shows that we are pleased with IntexSoft’s work.

End users have liked our solution. It has an extremely fast and sleek frontend. Clients had been used to older technologies from other companies which had waiting periods of ten to twenty seconds when interacting with the database, making searches and saving work. Our new solution doesn’t even give the impression of running from a browser or having a web-based database. It works more like native software.

How did IntexSoft perform from a project management standpoint?

IntexSoft delivered the work within the budget. It would be difficult to say that they always delivered on time. We decided to use an Agile development methodology, which allowed us to make changes to a solution halfway through the work, which also meant changing the timing. This is not a reflection of IntexSoft but rather of the project management style we employed.

We used a ticketing system called Redmine, as well as Team Viewer, Skype and so on.

What distinguishes IntexSoft from other providers?

I like the fact that IntexSoft provides 24-hour service, seven days a week. Whenever something goes wrong during the weekend, I know that someone from IntexSoft will be there looking over the problem. They not only provide development for us but also maintenance services.

Is there anything IntexSoft could have improved or done differently?

Given that we are native German speakers, while IntexSoft’s team are Russian speakers, communicating in English has come with some difficulties. It’s our problem as much as IntexSoft’s. Some of their developers have better English skills than others. My English isn’t perfect either, but there isn’t much to do about that.

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