IntexSoft

BACKGROUND

Please describe your company and your position there.

I’m the CEO of the ZlojDalnoboy startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

I needed to build a mobile application.

What were your goals for this project?

The penalties for long-haul truckers who violate the working and rest regime are huge, so I decided to build a mobile app for them to track their working hours and notify a driver when to make a stop.

SOLUTION

How did you select this vendor?

I’m in the same city as them. It was important for me to be near my development company and collaborate with them personally.

Can you go into detail about the services they provided and the scope of the project?

They developed a specification for the project and then built the application. We worked in constant test conditions. The developers made a version of the app and then I gave it to different long-haul truckers. They tested it on the road, made a list of remarks, and then we continued working on the product making it more usable.

What was the team composition?

There were two Android developers and a designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The app received 4.7 points on Google Play and more than 1,000 downloads. I managed to get a return on my investments in a week.

How was project management arranged and how effective was it?

The management was really flexible and transparent during the project.

What did you find most impressive about this company?

I was impressed with their positive attitude, appreciation of my ideas, and willingness to cooperate.

Are there any areas where they can improve?

Some of the developers could report problems more quickly.

BACKGROUND

Please describe your organization.

We are an advertising agency with a specialization in publishing solutions. Our clients are tourism destinations like the Bavarian Forrest or the Lüneburg Heath Preserve. In the US, our clients are counties that want to publish information about their locations: where visitors can go, where they can sleep and so on. We have web-to-print workflows that connect different databases, as well as web modules through which information can be published.

What is your position?

I am the owner of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with IntexSoft?

We provide a sort of product information management system for tourism destinations. IntexSoft developed many of these components.

SOLUTION

Please describe the scope of their involvement.

Our developers worked with IntexSoft in order to develop solutions. We developed web-to-print and mobile software using Java and Apache Tomcat, as well as MongoDB for databases. We used MuleSoft in order to connect to other databases. Our web interface was developed using AngularJS. We are now connecting our MongoDB system to Elasticsearch. Most of our code is written by IntexSoft.

We have four in-house developers. IntexSoft provides an additional four or five developers for our projects. We only know three or four of them firsthand and mainly interact with the team leader from IntexSoft, who is also a developer.

How did you come to work with IntexSoft?

IntexSoft developed a media asset management system for a German company. We invested a lot of money in that solution, but the company went bankrupt. We needed to find a developer who could continue the support for the solution, knowing that the initial company wouldn’t be able to continue. They introduced us to IntexSoft, who handled most of the development for the software. IntexSoft helped us and did a good job, so, when we decided to develop our own product information management system, we discussed our ideas with them and decided to use their resources. 

Could you provide a sense of the size of this initiative in financial terms?

The total development cost with IntexSoft for the last two years has been around $110,000.

What is the status of this engagement?

We have an ongoing engagement with IntexSoft. At the moment, we are finishing version 2.3 of our publishing app. Ninety percent of the work has been completed. The app is functional, but we’re still adding some features.

RESULTS & FEEDBACK

Could you share any statistics, metrics or other feedback from this engagement?

It’s hard to measure the success of IntexSoft’s work. We couldn’t have afforded to develop the same solution in Germany due to high prices here. IntexSoft provides good developers for less cost. The fact that I decided to invest $110,000 in development, given that we are a small company, shows that we are pleased with IntexSoft’s work.

End users have liked our solution. It has an extremely fast and sleek frontend. Clients had been used to older technologies from other companies which had waiting periods of ten to twenty seconds when interacting with the database, making searches and saving work. Our new solution doesn’t even give the impression of running from a browser or having a web-based database. It works more like native software.

How did IntexSoft perform from a project management standpoint?

IntexSoft delivered the work within the budget. It would be difficult to say that they always delivered on time. We decided to use an Agile development methodology, which allowed us to make changes to a solution halfway through the work, which also meant changing the timing. This is not a reflection of IntexSoft but rather of the project management style we employed.

We used a ticketing system called Redmine, as well as Team Viewer, Skype and so on.

What distinguishes IntexSoft from other providers?

I like the fact that IntexSoft provides 24-hour service, seven days a week. Whenever something goes wrong during the weekend, I know that someone from IntexSoft will be there looking over the problem. They not only provide development for us but also maintenance services.

Is there anything IntexSoft could have improved or done differently?

Given that we are native German speakers, while IntexSoft’s team are Russian speakers, communicating in English has come with some difficulties. It’s our problem as much as IntexSoft’s. Some of their developers have better English skills than others. My English isn’t perfect either, but there isn’t much to do about that.

RATINGS

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Spider Group OÜ

Describe what your company does in a single sentence.

Spider Group OÜ is a custom software design and development studio in mobile and new emerging technologies including Mobile Applications, Augmented Reality, IoT, UI/UX design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IntexSoft to accomplish?

• Develop a high-quality web application that meets the unique requirements of our client.
• Deliver a user-friendly interface and seamless user experience.
• Ensure timely project completion within the specified timeline.

SOLUTION

How did you find IntexSoft?

Online Search

Why did you select IntexSoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from IntexSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As our company expanded into the European market, our projects became more complex, requiring technological expertise beyond our current capabilities. We decided to augment our team by collaborating with third-party specialists to keep up with demand. After researching various options, we partnered with IntexSoft to extend our development team and expertise. 

Their skilled professionals seamlessly integrated with our internal team, allowing us to deliver high-quality solutions to our clients while expanding our technical capabilities. IntexSoft's team, consisting of five dedicated specialists, including a UI/UX Designer, Project Manager, Business Analyst, Full Stack Developer, and QA Engineer, worked diligently on our project. 

The scope of work included: 

• Thoroughly understanding our client's needs and objectives. 
• Designing an intuitive and visually appealing user interface. 
• Implementing robust functionalities and features as per the project requirements. 
• Conducting rigorous testing and quality assurance to ensure a bug-free application. 
• Timely delivery of key milestones and regular progress updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with IntexSoft resulted in remarkable outcomes that demonstrated progress and success. The key measurable outcomes include: 

• A highly functional and feature-rich web application perfectly aligned with our client's requirements. 
• Positive user feedback, indicating a seamless and intuitive user experience. 
• The project was completed within the agreed timeline, ensuring timely deployment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IntexSoft's project management approach was exemplary. They delivered items on time, consistently meeting our project milestones. Their team was responsive to our needs and demonstrated excellent communication throughout the project. Their proactive approach and ability to adapt to changing requirements ensured a smooth development process.

What was your primary form of communication with IntexSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about IntexSoft was their unwavering commitment to delivering a top-notch quality of services. Their team showcased expertise in web application development, incorporating modern design elements and robust functionalities. They consistently went above and beyond to ensure our satisfaction and provided valuable insights throughout the project.

Are there any areas for improvement or something IntexSoft could have done differently?

While our collaboration with IntexSoft was highly successful, no significant areas for improvement come to mind. They delivered exceptional results, demonstrating professionalism, technical proficiency, and a customer-centric approach.

BACKGROUND

Please describe your company and your position there.

I'm the VP Engineering of Shopgate. Shopgate has been supporting store-based retail in the DACH region and the USA for many years. As one of the leading providers of omnichannel solutions for retail, the company's goal is to accompany the future of retail.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft, and what were your goals?

Assist in the development of our backend services.

SOLUTION

How did you select this vendor and what were the deciding factors?

Research and Recommendations

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Node.js

How many people from the vendor's team worked with you, and what were their positions?

One BackEnd-Developer, so far. Maybe more in the future.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The employee quickly integrated into the team and became a full member. We are very satisfied.

Describe their project management style, including communication tools and timeliness.

Project management is done by us.

What did you find most impressive or unique about this company?

I like their quick responses, quality, and communication skills!

Are there any areas for improvement or something they could have done differently?

none for now.

BACKGROUND

Please describe your company and your position there.

I am a Founder and CEO of XPGraph - software development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft, and what were your goals?

IntexSoft continuously provides us with human resources for our projects.

SOLUTION

How did you select this vendor and what were the deciding factors?

Last year we became business partners with IntexSoft. So when there was a need, we just contacted them and started to work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

IntexSoft specialists work on the huge application for tracking company’s assets, logistics and payments.

How many people from the vendor's team worked with you, and what were their positions?

The overall team consists of 15 people. IntexSoft provided us with two people we needed: one business analyst and one QA engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The work on the project still continues. All I can say is that at the moment we and our customers are completely satisfied with their work.

Describe their project management style, including communication tools and timeliness.

All project management is on our side. IntexSoft specialists participate in daily meetings, sprint plannings, grooming, retrospectives, etc. Communication and processes are well-established. The specialists are always available throughout the business hours to solve any project-related issues.

What did you find most impressive or unique about this company?

The specialists we are working with have strong soft and hard skills. They speak English at the advanced level which is critical for our project.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

I am the resource manager for a large software company located in Omsk, Russia. With about 400 employees, we serve corporate clients in the United States and Western Europe. I oversee our vendor relationships.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

We hired them to help maintain several legacy web platforms and implement specific improvements. 

What were your goals for this project?

The goal is to complete development updates to the publishing platform, LevelUpNow, and e-commerce websites.

SOLUTION

How did you select this vendor?

IntexSoft is one of our approved vendors. 

Describe the project in detail.

The team is responsible for completing a large number of tickets. The project’s agile structure allows for a flexible scope and impromptu additions.  

What was the team composition?

The team consists of one senior backend engineer, three frontend engineers, one project manager, and one QA engineer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is still in progress.

How effective was the workflow between your team and theirs?

The Scrum workflow is very effective and promotes a high velocity. Team members are always available to discuss complex details. 

What did you find most impressive about this company?

They are highly skilled developers with good communication skills.

Are there any areas for improvement?

No, everything is going well.

BACKGROUND

Please describe your company and your position there.

I’m the president of an outsourcing service provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

We needed them for several large projects.

What were your goals for this project?

We expected them to deliver quality customer software in a timely manner.

SOLUTION

How did you select this vendor?

We found them through our partner companies.

Can you go into detail about the services they provided and the scope of the project?

We developed a business process automation tool for an end-client. They supplied senior developers for this multi-vendor project. The tool is now live.

What was the team composition?

Their team includes developers and a dedicated project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The developers are skilled and professional. They work well in a team setting.

How was project management arranged and how effective was it?

The project manager communicates well with the customer management and technical leads.

What did you find most impressive about this company?

We appreciate their quality work, dedication, and accessibility.

Are there any areas where they can improve?

Although individual developers had some room for progress, as a team they had no weaknesses.