IntexSoft

BACKGROUND

Please describe your company and position.

I am the Vice President of Engineering of Symfa Inc.

Describe what your company does in a single sentence.

Symfa is an international software solution provider and tech partner for companies across finance and insurance, healthcare, real estate, travel and HoReCa, and other industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IntexSoft to accomplish?

• Provide specialized support for an e-commerce software development project due to the project's large scale and complexity.
• Enhance the scalability and performance of e-commerce platform to accommodate increased user traffic and improve overall customer experience.

SOLUTION

How did you find IntexSoft?

• Online Search
• Clutch Site

Why did you select IntexSoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from IntexSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Development of custom e-commerce features and functionalities to enhance user experience. 
• Integration of third-party APIs for payment processing, order management, and shipping. 
• Implementation of a responsive and mobile-friendly design for improved accessibility. 
• Development of a robust and secure authentication system. 

Key Deliverables: 

• A fully functional and optimized e-commerce platform with enhanced features. 
• Documentation covering all aspects of the project for future reference. 
• Ongoing post-launch support to ensure the platform's smooth operation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our collaboration with IntexSoft resulted in significant achievements, including improved website performance, enhanced scalability and security, increased revenue, higher user satisfaction, and improved system stability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IntexSoft demonstrated excellent project management by consistently delivering items on time and being responsive to our evolving needs throughout the project.

What was your primary form of communication with IntexSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about IntexSoft was their dedication to delivering high-quality work and their ability to adapt to changing project requirements.

Are there any areas for improvement or something IntexSoft could have done differently?

We were pleased with the services provided by IntexSoft, and there are no specific areas for improvement to report.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Ganga Ram Hospital

Describe what your company does in a single sentence.

Ganga Ram Hospital is a multi-specialty medical institution in India that provides a wide range of healthcare services and medical treatments to patients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IntexSoft to accomplish?

• our goals and objectives are to create a highly functional and user-friendly mobile application that addresses specific user needs, enhances their experience, and aligns with our business objectives.

SOLUTION

How did you find IntexSoft?

• Referral
• Clutch Site

Why did you select IntexSoft over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IntexSoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was extensive, covering system analysis, design, development, and deployment. Key deliverables included a fully functional web application with a user-friendly interface, database integration, and real-time analytics. Technologies used included Python, Django, and PostgreSQL.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes have been impressive, with a 30% increase in operational efficiency and a noticeable reduction in errors. The user feedback on the new application's intuitiveness and responsiveness has been overwhelmingly positive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IntexSoft's project management style was exemplary. They utilized tools like Jira for task tracking and Slack for communication, ensuring transparency and timely updates. Milestones were consistently met, even amid unforeseen challenges.

What was your primary form of communication with IntexSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their innovative and problem-solving approach was unparalleled. They seamlessly integrated complex functionalities into the application while ensuring user-friendliness.

Are there any areas for improvement or something IntexSoft could have done differently?

In terms of improvements, enhancing post-launch support could be beneficial. However, IntexSoft's commitment to quality and excellence remains evident.

BACKGROUND

Please describe your company and position.

I am the Partnership Director of an information technology company.

Describe what your company does in a single sentence.

We provide clients with outstaffing services of Software Development Personnel. We combined our cloud competencies and expertise in DevSecOps, SDLC, and Cloud Solution Architecture into a Digital Transformation Fabric.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IntexSoft to accomplish?

We turned to IntexSoft to acquire missing specialists with specific expertise in a niche area of software development.

SOLUTION

How did you find IntexSoft?

Online Search

Why did you select IntexSoft over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for the cost
• Company values aligned

How many teammates from IntexSoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IntexSoft's specialists played an essential role in strengthening our team by seamlessly integrating their expertise and supplementing us with the necessary technologies. Their seamless collaboration enhanced our capabilities and allowed us to address complex challenges confidently. 

Thanks to their valuable contributions, we achieved greater efficiency and effectiveness in our development process, significantly improving the final product's quality and performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project demonstrated significant progress and success as we successfully integrated the additional specialists from IntexSoft into our development team, resulting in improved software performance and streamlined workflows.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IntexSoft project management was commendable, as they consistently delivered work on time, adhered to deadlines, and remained responsive to our needs throughout the entire collaboration.

What was your primary form of communication with IntexSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about IntexSoft was their ability to swiftly understand our project requirements and provide us with the right professionals who seamlessly integrated into our team. Their commitment to delivering quality work and proactive approach to problem-solving set them apart from other vendors we have worked with.

Are there any areas for improvement or something IntexSoft could have done differently?

While our overall experience with IntexSoft was excellent, there was nothing to improve.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Duck.Design.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft, and what were your goals?

We needed an experienced team to analyze the company's current processes and offer solutions to optimize them. IntexSoft specialists were able to offer us several options on how to improve the process and what software is needed for this.

SOLUTION

How did you select this vendor and what were the deciding factors?

IntexSoft was one of the companies we looked at. We decided to cooperate because of their active participation in the discussion of our processes and their ideas for optimization.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed a web application and customized such functions as user management, notifications, and integration with third-party services. While working on the project, IntexSoft used custom software development kits and application programming interfaces (APIs). The developers also implemented an access right sharing system: a limited number of users can view detailed information. The project includes many systems combined into one.

How many people from the vendor's team worked with you, and what were their positions?

Project manager, 3 developers, business analyst, QA specialist, and UX/UI designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The software perfectly justified our expectations and was developed following the specifications. As a result of working with IntexSoft, we did not encounter any problems.

Describe their project management style, including communication tools and timeliness.

At the end of each sprint, the IntexSoft team organized a project demo. They demonstrated the developed functionality, collected feedback, and discussed how the system could be improved.

What did you find most impressive or unique about this company?

The team quickly immersed themselves in our project, they were very proactive and offered their ideas for implementation and improvements, helping us make a decision.

Are there any areas for improvement or something they could have done differently?

It is difficult for me to provide specifics on improvement areas. IntexSoft's team discussed and corrected our concerns in a timely, friendly, and very professional manner.

BACKGROUND

Please describe your company and your position there.

I work as an account manager. Codemotion is the biggest tech community in Europe with more than 200.000 devs. We help companies connect with devs for hiring and marketing purposes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft, and what were your goals?

We hired IntexSoft to develop a Magento website for our client.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our partners recommended IntexSoft as a trusted software provider.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our client had a goal to organize and automate the processes of selling partners’ advertising products. The role of the IntexSoft team was to develop an online store for businesses from scratch.

During the project IntexSoft :

• Provided support for adaptive design;
• Implemented modern and convenient payment methods;
• Applied the obfuscation method to correspond with GDPR requirements;
• Enabled user authentication;
• Optimized workflows, such as user registration, ordering, etc.;
• Organized the periodical update process for the Magento development environment.

IntexSoft used Magento CMS, Javascript for frontend, and PHP for backend.

How many people from the vendor's team worked with you, and what were their positions?

IntexSoft team consists of 6 specialists: 2 back-end developers, frontend developer, QA engineer, project manager, and business analyst.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The client received a well-functioning website with all the necessary features.

Describe their project management style, including communication tools and timeliness.

Within the active development phase, IntexSoft specialists coordinated tasks daily. They organized daily calls, where all the current issues on the project were discussed. During the project, the IntexSoft team followed the Agile principles.

What did you find most impressive or unique about this company?

The whole team was under one roof. Therefore, all issues are resolved very quickly.

Are there any areas for improvement or something they could have done differently?

No, I can’t think of anything.

BACKGROUND

Please describe your company and your position there.

I'm a programmer/analyst for a learning and development company and the co-developer of an in-house web application with a Flex/Flash dependency that must be converted to an HTML5 application.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft, and what were your goals?

With support for Flash ending, we needed to re-write the front-end and update the back-end to REST APIs

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through a google search for companies that did the kind of work we were needing. They produced a clear and professional proposal and a price that was over our budget, so we continued looking and learned from all of it that Intexsoft's proposal was very reasonable after all. With a modified budget we went back to Intexsoft for and updated proposal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We determined that the project would take 9 months to a year to complete. The work began with a small but foundational piece that clearly demonstrated the competence of Intexsoft and their strong interest in our project. We thought at first that we could leave the PHP backend without modification but that proved impossible. Intexsoft has capacity and expertise in PHP, REST and LARAVEL as well as React/JS.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 people in the core team...

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The first piece was deployed to a test site where we could actually verify the functionality.

Describe their project management style, including communication tools and timeliness.

The project management was wonderful...

What did you find most impressive or unique about this company?

We have effective access to all the team members..

Are there any areas for improvement or something they could have done differently?

Problems were addressed quickly.

BACKGROUND

Please describe your company and your position there.

I am the CMO at a software development company. We are specializing exclusively in Ruby on Rails development

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft?

Our company is working on an enterprise web service for a US company. Over time the project started running bigger with the technologies we do not use, so we decided to augment our team by involving third-party specialists. We hired IntexSoft specialists to extend our dev team

SOLUTION

How did you select this agency and what were the deciding factors?

IntexSoft is one of our proven vendors since 2020. We have been working together on several projects earlier.

Describe the project in detail and walk through the stages of the project.

The task was to build additional modules for a corporate web platform including HRM, accounting, and time tracking functionality. This platform contains all information about the company’s employees, salaries, time spent on tasks, and a corporate blog. IntexSoft team used JavaScript and React for frontend, and for the backend PHP 8 and Laravel.

To ensure data security HTTPS protocols and encryption are used at all stages of interaction with the system. During the development process, the team followed the Agile (Scrum) methodology with two-week sprints.

Describe the recruitment process in detail.

From the IntexSoft side, there were:

• 3 backend developers
• 2 frontend developers
• a QA specialist

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Even though the project is still in progress, the first working version of the product is now available. The system automatically generates payrolls based on employee time tracking. This allows to automate the work of HR managers and control the worked hours. Since the customer's company employs more than 600 people, the system frees managers from daily monotonous work and allows them to do other important things.

How effective was the workflow between your team and theirs?

Every day the project manager organized video calls with the team where they discussed the progress of work, current issues, and implementation plan for the nearest future. All communication was via Skype and Zoom.

What did you find most impressive or unique about this company?

They have an extensive level of knowledge and are always ready to advise us on any issues.

Are there any areas for improvement or something they could have done differently?

The team formed a little longer than we expected, as the specialists were busy on another project.

BACKGROUND

Please describe your company and your position there.

I am a partnership manager at Acropolium - a software development company. We provide our clients with software engineering, product development, and also tech audits & consulting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft, and what were your goals?

We hired IntexSoft for additional resources to scale our internal team and speed up the development.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of our partners had positive cooperation with IntexSoft, so we decided to reach out to them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The main task of the project is a complete upgrade of the eCommerce system of one of our clients. The project scope includes re-design, migration to Magento 2 platform, third-party integrations, and software testing. The core tech stack includes PHP, JavaScript, Docker, CSS/CSS 3.

How many people from the vendor's team worked with you, and what were their positions?

At first, we joined a UX/UI designer, 2 front-end and 2 back-end developers, but after a while, we also enriched our team with 2 more developers and a QA specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is still ongoing. From IntexSoft’s side, everything is going smoothly, all the tasks are done according to the deadlines. Both, our team and the client are satisfied with the progress.

Describe their project management style, including communication tools and timeliness.

The project is developed using the Agile methodology. IntexSoft participates in daily meetings, sprint planning, retrospectives, etc. Communication is carried out mainly via Skype, Jira, and Gitlab. IntexSoft specialists are always in touch and respond quickly to all our requests.

What did you find most impressive or unique about this company?

We are very pleased with their responsible approach and solid tech experience. As far as I know, the company works on eCommerce projects for more than 10 years, and their expertise helps to streamline the development process and improve the final solution.

Are there any areas for improvement or something they could have done differently?

Nothing particular comes to mind.

BACKGROUND

Please describe your company and your position there.

I work as a Director for Remuneration & Reward at BDO Australia. Our company provides Financial advisory services to businesses and individuals across many industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft, and what were your goals?

We had the demand for two JavaScript full-stack developers (react.js + node.js) to help us with the project development.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of our colleagues has already worked with them at his previous job and shared his positive feedback on the company's specialists.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project is an application for salary analysis by different metrics, which allows corporate users to compare their salaries with market values. It is possible to create different types of reports within the system, filter report data and export results in PDF or Excel formats.

How many people from the vendor's team worked with you, and what were their positions?

There are two full-stack developers from IntexSoft involved in the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The development is not over yet. However I have to note that we are pleased with their professional level and the speed of work

Describe their project management style, including communication tools and timeliness.

Even though we have an 8-hour time gap, everything goes great. There are no miscommunication issues and the tasks are always performed in time and quality.

What did you find most impressive or unique about this company?

We were impressed with their dedication, flexibility, and transparent communication with the managers. They always meet deadlines and always respond fast if there are any issues.

Are there any areas for improvement or something they could have done differently?

Can’t come up with anything here. We enjoy working with these guys.

BACKGROUND

Please describe your company and your position there.

I am a Product Owner at a large company providing services for the Telecommunications and Banking sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IntexSoft, and what were your goals?

We hired IntexSoft specialists to develop the system automating sales processes for the Telecom company.

SOLUTION

How did you select IntexSoft and what were the deciding factors?

IntexSoft was recommended by our partner companies. Availability of a wide range of specialists (web developer, mobile developer, architect, analyst, designer, QA).

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The system is a set of software products aimed at automating customer service and personnel management, documentation, and product line in the telecom sector. The project scope included documentation preparation, frontend & backend development, MVP development, mobile app development, integration with third-party systems, and QA.

The core technologies:

• Lua
• React
• Java
• SpringBoot
• Grafana
• Kafka
• RabbitMQ
• Kubernetes

How many people from the vendor's team worked with you, and what were their positions?

The team of the project is rather considerable: apart from the 15 developers, there were a Project Manager, a Team Leader, 2 Designers, and 3 QA Engineers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Launch the product on the micro service architecture into operation: 500 rps, gigabytes of data daily

Describe their project management style, including communication tools and timelines.

We communicated through the Skype, Jira, Gitlab. Used scrum, promoted by sprints, aimed for release deadline

What did you find most impressive or unique about this company?

We were especially pleased with their inner processes, effective communication, the unity and stability of the dev team. They were always in touch and provided us with timely feedback

Are there any areas for improvement or something they could have done differently?

Due to the rapidly changing requirements and large team composition, they could not always adapt to new requirements quickly.