Insomniacs

BACKGROUND

Please describe your company and position.

I am the Director of a Marketing Agency

Describe what your company does in a single sentence.

Services for clients

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Insomniacs to accomplish?

• Performance Marketing

SOLUTION

How did you find Insomniacs?

Online Search

Why did you select Insomniacs over others?

Pricing fit our budget

How many teammates from Insomniacs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Title: Disappointed with Services and Execution Review: Our experience with Insomniacs Digital Agency was disappointing. Communication was a constant struggle, with slow responses and missed updates common throughout our engagement. The creative works lacked the quality and innovation we were promised, failing to meet our expectations. Technical knowledge, especially regarding GA4 setups, was insufficient, leading to significant issues with our data tracking. Additionally, there was a frustrating lack of transparency and cooperation in crediting works, despite prior agreements. Overall, the lack of communication, subpar creative executions, inadequate technical expertise, and issues with credit recognition have made our experience with Insomniacs less than satisfactory. We advise caution if considering their services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Title: Disappointed with Services and Execution Review: Our experience with Insomniacs Digital Agency was disappointing. Communication was a constant struggle, with slow responses and missed updates common throughout our engagement. The creative works lacked the quality and innovation we were promised, failing to meet our expectations. Technical knowledge, especially regarding GA4 setups, was insufficient, leading to significant issues with our data tracking. Additionally, there was a frustrating lack of transparency and cooperation in crediting works, despite prior agreements. Overall, the lack of communication, subpar creative executions, inadequate technical expertise, and issues with credit recognition have made our experience with Insomniacs less than satisfactory. We advise caution if considering their services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Title: Disappointed with Services and Execution Review: Our experience with Insomniacs Digital Agency was disappointing. Communication was a constant struggle, with slow responses and missed updates common throughout our engagement. The creative works lacked the quality and innovation we were promised, failing to meet our expectations. Technical knowledge, especially regarding GA4 setups, was insufficient, leading to significant issues with our data tracking. Additionally, there was a frustrating lack of transparency and cooperation in crediting works, despite prior agreements. Overall, the lack of communication, subpar creative executions, inadequate technical expertise, and issues with credit recognition have made our experience with Insomniacs less than satisfactory. We advise caution if considering their services.

What was your primary form of communication with Insomniacs?

Virtual Meeting

What did you find most impressive or unique about this company?

Title: Disappointed with Services and Execution Review: Our experience with Insomniacs Digital Agency was disappointing. Communication was a constant struggle, with slow responses and missed updates common throughout our engagement. The creative works lacked the quality and innovation we were promised, failing to meet our expectations. Technical knowledge, especially regarding GA4 setups, was insufficient, leading to significant issues with our data tracking. Additionally, there was a frustrating lack of transparency and cooperation in crediting works, despite prior agreements. Overall, the lack of communication, subpar creative executions, inadequate technical expertise, and issues with credit recognition have made our experience with Insomniacs less than satisfactory. We advise caution if considering their services.

Are there any areas for improvement or something Insomniacs could have done differently?

Title: Disappointed with Services and Execution Review: Our experience with Insomniacs Digital Agency was disappointing. Communication was a constant struggle, with slow responses and missed updates common throughout our engagement. The creative works lacked the quality and innovation we were promised, failing to meet our expectations. Technical knowledge, especially regarding GA4 setups, was insufficient, leading to significant issues with our data tracking. Additionally, there was a frustrating lack of transparency and cooperation in crediting works, despite prior agreements. Overall, the lack of communication, subpar creative executions, inadequate technical expertise, and issues with credit recognition have made our experience with Insomniacs less than satisfactory. We advise caution if considering their services.