InnovatorSpark

BACKGROUND

Please describe your company and position.

I am the CEO of OpsWorks

Describe what your company does in a single sentence.

DevOps and Cloud services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InnovatorSpark to accomplish?

• Staff augmentation and process automation

SOLUTION

How did you find InnovatorSpark?

Online Search

Why did you select InnovatorSpark over others?

• High ratings
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Key deliverables:
Significant reduction post-automation
Reduce headcount in repetitive roles
Near-zero manual OT in automated flows
Lower operational costs, higher efficiency

SOW:
Develop a secure, scalable, and user-centric web solution that solves OT problems, improves scalability,efficiency and overall easy of use.

Goals and objectives:
Staff augmentation and process automation

Key metrics:
Strong quality and communication throughout the project. Quick MVP. Connecting strategy and execution. Significant reduction post-automation. Reduce headcount in repetitive roles. Near-zero manual OT in automated flows. Lower operational costs, higher efficiency.

Scope:
Develop a secure, scalable, and user-centric web solution that solves OT problems, improves scalability, efficiency and overall ease of use. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Strong quality and communication throughout the project. Quick MVP. Connecting strategy and execution. Significant reduction post-automation. Reduce headcount in repetitive roles. Near-zero manual OT in automated flows. Lower operational costs, higher efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great team with fabulous management, everything was delivered on time.

What was your primary form of communication with InnovatorSpark?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The great culture and people, with an amazing quality of work, are impressive.

Are there any areas for improvement or something InnovatorSpark could have done differently?

Perfect.