Can you share any outcomes from the project that demonstrate progress or success?
They delivered the app on time and it came out just as we’d envisioned it. The UI/UX was excellent, and the way the information was stored and distributed was really effective. After the launch, we saw a lot of improvement in our customer base. Our trial to registration conversion rate rose by 40%, which is pretty impressive for the beginning phase.
How effective was the workflow between your team and theirs?
The product was tested at regular intervals and the team at IdeaPlunge kept us updated on key development phases. They were available at any time of day and open to suggestions and changes. Both our teams had regularly scheduled meetings, so the workflow was consistently smooth.
What did you find most impressive about this company?
For one, their team was really skilled, friendly, and flexible. They understood our core concept well and offered us several feasible solutions, especially when it came to visual design guidelines and security. A second would be accessibility. The company doesn’t have any confusing internal intermediaries and was very transparent. We were able to directly interact with the developers to check on the development of the product.
Though it was a moderately sized, the team was highly skilled and knowledgeable. They all had strong and impressive technical backgrounds, which mattered to us a great deal. Being in the industry for several years now, I could tell they had a very good understanding of Android, iOS and Hybrid platforms.
Are there any areas for improvement?
I don’t think there’s any room for improvement.