InDevLab

BACKGROUND

Please describe your company and position.

I am the IT department engineer of TAS. 

Describe what your company does in a single sentence.

Our company is a leader in the life insurance sector in Ukraine. We offer a variety of services related to insurance activities for both individuals and corporate businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InDevLab to accomplish?

InDevLab's work is outstanding - it has exceeded all our expectations. Their team of professionals not only redesigned and modernized our IT infrastructure but also optimized our network to the fullest extent. This has significantly increased the speed and performance of our organization's operations, our employees, and our IT systems as a whole. 

I would like to note that all our systems operate with a focus on security and resilience. To this day, the engineers of the company continue to provide support for our systems. They offer consultation and assistance in optimizing resources and enhancing productivity. Our experience with InDevLab has been tested over the years and through crisis events. We highly recommend them as a trusted IT company.

SOLUTION

How did you find InDevLab?

Direct

Why did you select InDevLab over others?

• Close to my geographic location
• We needed a reliable company that would meet our expectations

How many teammates from InDevLab were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

InDevLab provided services to rebuild and modernize our IT infrastructure. They also optimized our network, which made our work much faster

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The speed of our work has increased, as well as optimized network processes, so that we and our clients get what we need from our IT infrastructure faster.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything is working true the ticket system. All our needs and request is provided by SLA. We have our manager who is also on contact and provide support for us

What was your primary form of communication with InDevLab?

Virtual Meeting

What did you find most impressive or unique about this company?

The InDevLab team has an excellent grasp of a process that is new to them and quickly finds a solution to optimize it

Are there any areas for improvement or something InDevLab could have done differently?

As it is, they keep up with technology and innovations. We wish them to continue in the same spirit

BACKGROUND

Please describe your company and position.

I am a manager at Pitch Avatar

Describe what your company does in a single sentence.

Pitch Avatar (formerly ROI4Presenter) is a SAAS company that helps to personalize and increase effectiveness of your presentations with the power of AI.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InDevLab to accomplish?

• Our primary goal was to improve our web development, and DevOps managed services.
• Also, we needed to migrate to a faster server due to increasing load on our old one. InDevLab was instrumental in helping us achieve this goal. Their team provided exceptional services in these areas, demonstrating a high level of expertise and commitment.

SOLUTION

How did you find InDevLab?

direct

Why did you select InDevLab over others?

• Good value for cost
• extensive experience with migrations to new servers

How many teammates from InDevLab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired the InDevLab team to migrate servers and objects to more stable and faster servers. We also needed some minor tweaks to our back-end program. Their devops team did a good job with the migration to the new servers and their customizations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The capabilities of the new servers have accelerated our workflow, the system is faster, and data exchange has accelerated. The speed of the system has freed up time for other important processes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management of the company is at a good level, we were listened to, we were offered, we were served.

What was your primary form of communication with InDevLab?

Virtual Meeting

What did you find most impressive or unique about this company?

In migrating to new servers, the company is doing a great job. Their expertise was praiseworthy.

Are there any areas for improvement or something InDevLab could have done differently?

We wish the company to successfully continue to provide quality and necessary services.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a Ukrainian-based online health consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InDevLab?

We needed an outsourcing companion for the development of my app and systems.

SOLUTION

What was the scope of their involvement?

InDevLab built and developed my platform. They revamped my existing website and used Angular for the tech stack — the app was also exported to the iOS and Android platforms. Additionally, they implemented various systems such as payment options. 

What is the team composition?

I worked with iOS developers, Android developers, Angular developers, two backend developers, two project managers, and three QA testers.

How did you come to work with InDevLab?

We worked together on a project last year.

How much have you invested with them?

We invested around $1,009,000.

What is the status of this engagement?

The project ran from June–November 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The MVP version of our product gained high-quality ratings on the Android and iOS platforms. We’re maintaining a 4.6–4.8 rating in the Ukrainian app stores, and we have around 700,000 customers using our application.

How did InDevLab perform from a project management standpoint?

InDevLab performed quickly. We communicated daily through Zoom, Jira, and Telegram.

What did you find most impressive about them?

We were impressed by the creativity of their personnel.

Are there any areas they could improve?

They could’ve proposed another technology for the development. However, they’re a good company with different expertise from other systems, and they assisted us with the development in a cost-effective way.

BACKGROUND

Please describe your company and position.

I am the co-owner of ITC.ua

Describe what your company does in a single sentence.

information portal in Ukraine about IT, computer equipment and gadgets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InDevLab to accomplish?

restructuring of computing IT systems.

SOLUTION

How did you find InDevLab?

Recommendations

Why did you select InDevLab over others?

partner recommendation

How many teammates from InDevLab were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The InDevLab team was engaged in rebuilding IT infrastructure, computing power, databases, caching processes, logging and staff workflows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The services provided by InDevLab have accelerated our system and databases many times over, this has had a positive impact on our productivity. In addition, the setup and optimization of our staff's workstations has yielded positive results to this day

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We're completely satisfied with the skill level and communication of the company manager.

What was your primary form of communication with InDevLab?

Virtual Meeting

What did you find most impressive or unique about this company?

Excellent immersion in our company's processes and their subsequent optimization. Knowledge of working with databases is very impressive. And also the optimization of our employees' workplaces shows itself perfectly even today

Are there any areas for improvement or something InDevLab could have done differently?

The company has been excellent, we have nothing to advise them, just let them continue their development

BACKGROUND

Please describe your company and position.

I am the co-owner of MC.TODAY

Describe what your company does in a single sentence.

Online media MC.today. Publication for those who create - active, thoughtful people about innovative business, development and lifestyle.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InDevLab to accomplish?

• Support of our resource
• protection against cyber threats
• monitoring of our servers

SOLUTION

How did you find InDevLab?

Direct

Why did you select InDevLab over others?

experience in devops services

How many teammates from InDevLab were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The InDevLab team was hired to migrate servers and facilities to a more stable infrastructure. Their devops team did a great job setting up the new infrastructure, servers and database. The collaboration continues to this day, InDevLab provides us with cybersecurity services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On the new servers our work went much faster and better. There are no more delays in work due to hang-ups.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all the responses were on time. The management of the InDevLab team is excellent

What was your primary form of communication with InDevLab?

Virtual Meeting

What did you find most impressive or unique about this company?

The InDevLab team has extensive experience in cybersecurity. We have not met a company that has been specializing in this area for so long

Are there any areas for improvement or something InDevLab could have done differently?

We wish InDevLab to continue in the same spirit and constantly improve its skills

BACKGROUND

Please describe your company and position.

I am the CEO of Servi5

Describe what your company does in a single sentence.

Cybersecurity services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InDevLab to accomplish?

• To develop our product and then cooperate in its implementation for our customers

SOLUTION

How did you find InDevLab?

recommendations

Why did you select InDevLab over others?

• High ratings
• Good value for cost
• Referred to me
• they specialize in providing the services we needed.

How many teammates from InDevLab were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

InDevLab is responsible for comprehensive project development. From architecture and innovative approaches to installation. The technical team is also involved in delivery processes and communication with end customers, writing documentation, and shaping pre-sale activities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our product works great, there is a web and desktop app, great adaptation to all devices, great speed of operation, job done and ongoing. Every member of the InDevLab team performs their function at the highest level

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Management is organized, interested, designated and responsible. Everything you need for quality project execution

What was your primary form of communication with InDevLab?

Virtual Meeting

What did you find most impressive or unique about this company?

The services and knowledge InDevLab offers are impressive and ideal for businesses seeking quality IT products.

Are there any areas for improvement or something InDevLab could have done differently?

Keep developing and accumulating knowledge, it is very useful in the marketplace

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of LG Electronics Ukraine

Describe what your company does in a single sentence.

Consumer Electronics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InDevLab to accomplish?

• To develop and maintain LG promo websites

SOLUTION

How did you find InDevLab?

Referral

Why did you select InDevLab over others?

Referred to me

How many teammates from InDevLab were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The InDevLab team provided for us comprehensive IT outsourcing, covering: 

• web & mobile development
• UI/UX design
• analytical services
• consulting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The InDevLab team modernized our digital presence and increased user engagement across multiple platforms. However, the real value came from their consultancy and amazing UI/UX design. They provided ideas and solutions. They participated in internal meetings. They help us to bring our ideas to life.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management of the InDevLab team was pleasantly surprised by the number of ideas and inspiration in their business. 100% involvement

What was your primary form of communication with InDevLab?

Virtual Meeting

What did you find most impressive or unique about this company?

The main quality of the company is reliability, which we have tested over the years of fruitful work. 

Are there any areas for improvement or something InDevLab could have done differently?

The skills of fast and creative work of the InDevLab team are at a good level, we want to become even better

BACKGROUND

Please describe your company and position.

I am the CEO of Na Urok

Describe what your company does in a single sentence.

"Na Urok" is an education ecosystem that provides educators with an online educational technology platform and professional development services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InDevLab to accomplish?

• To manage the rapid growth in website traffic

SOLUTION

How did you find InDevLab?

Referral

Why did you select InDevLab over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from InDevLab were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• InDevLab provided services on resource support and troubleshooting on mashability. 
• Strengthened the bandwidth of the site, which made it possible to greatly expand the number of simultaneous visits to the site. 
• Provided devops services, rebuilt the infrastructure and support is still provided.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to the work of InDevLab, hundreds of thousands of active users pass through our system smoothly, and the work runs smoothly and with high quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The manager of the company was always in touch, provided reports, answered all questions and was very interested in making sure that the quality of our resource was at its best

What was your primary form of communication with InDevLab?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed with their speed and quality of work, as well as how well the company gets into the process for its further optimization.

Are there any areas for improvement or something InDevLab could have done differently?

Keep improving your strengths, stay on trend and you'll be fine.

BACKGROUND

Please describe your company and position.

 I am the operational manager of a business services company 

Describe what your company does in a single sentence.

We provide review and reputation management services, customer service outsourcing, and delivering marketing insights for other businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InDevLab to accomplish?
To create a tool that will analyze data, measure user satisfaction, and improve communication with them.

SOLUTION

How did you find InDevLab?

Linkedin

Why did you select InDevLab over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from InDevLab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

InDevLab started the project by defining the essential functional requirements for a tool and performing basic data analysis. Subsequently, they planned the architecture and began coding the tool. Throughout the development process, the team conducted rigorous testing to ensure that all functions met our requirements. 
Additionally, InDevLab assisted with the implementation and provided clear instructions on how to use the tool. All necessary cybersecurity and legislative aspects have been considered. Currently, the company continues to provide us with cybersecurity support services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've got a tool that collects complex analytics and provides valuable insights into customer behavior. With its new functionality, we can track progress in achieving set goals, monitor customer satisfaction, and automate tasks related to reviews, forecasts, operational management, and regular communication. This tool streamlines our work and enables us to make data-driven decisions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had regular meetings where progress presentations were given, which left us satisfied. An InDev team has perfect time management, they have provided all deliverables on time, according to deadlines.

What was your primary form of communication with InDevLab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We are very pleased with the InDevLab approach. They look at the problem comprehensively from business and technological perspectives and recommend how to merge these aspects best.

Are there any areas for improvement or something InDevLab could have done differently?

We recommend that their team share more about their experience and actively promote themselves. We received excellent service and highly recommend them.

BACKGROUND

Please describe your company and position.

I am the Executive director of Association of innovative and digital education

Describe what your company does in a single sentence.

Leaders in Ukraine in creating innovative educational projects We develop educational projects of any complexity for business and the public sector

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InDevLab to accomplish?

• finding the best solution for the customer’s tasks
• architecture development
• deployment on servers, including government service servers
• programming and design
• consultation at the implementation stage
• administrator training
• modifications and improvements if necessary

SOLUTION

How did you find InDevLab?

direct

Why did you select InDevLab over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from InDevLab were assigned to this project?

7

Describe the scope of work in detail. Please include a summary of key deliverables.

InDevLab provided IT infrastructure and server support services. We also performed a number of modernization works for our educational project. Together with InDevLab we participated in the development of a case study for the state employment service. We worked on a common project on modernization of education and career guidance for government officials.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our servers are still working perfectly to this day. The modernization work has optimized, automated and simplified the work processes within our project, and the educational projects that were jointly implemented are still relevant and used today

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management of InDevLab is top-notch, and there was even communication outside of office hours. Our needs were taken very responsibly and all materials were provided on time

What was your primary form of communication with InDevLab?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with the speed and quality of work of InDevLab. It is also worth noting the company's great interest in optimizing the product as well as possible. The company's experience allowed us to make reasonable suggestions for optimization both in DevOps and in educational projects

Are there any areas for improvement or something InDevLab could have done differently?

We have been satisfied with the quality of services provided by InDevLab, we have nothing to recommend them