Impacto

BACKGROUND

Please describe your company and position.

I am the Business Owner, Acupuncturist of Bloom Acupuncture

Describe what your company does in a single sentence.

Acupuncture and Chinese Herbal Medicine

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Digital Guys to accomplish?

• Create an e-commerce platform on my website

SOLUTION

How did you find The Digital Guys?

Referral

Why did you select The Digital Guys over others?

• High ratings
• Pricing fit our budget

How many teammates from The Digital Guys were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was to create an e-commerce platform within my website which run's on Wix. They were to load inital products, including gift vouchers, and set up the process in order for me to fulfill orders. I also asked for a 'How-to' guide so that I can run the platform ongoing. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All products loaded on the website, with the ability for people to purchase online. Also to have SEO backing up the products to help increase reach. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Caleb from The Digital Guys was fantastic to work with. He responded very quickly to my requests or questions. He went above and beyond to make sure that everything worked, including contacting Wix to get me on the right platform for e-commerce. 

He provided options for me to choose from and explained how best to manage the platform. 

He delivered the project on time and within budget, and I am very happy with the results. 

What was your primary form of communication with The Digital Guys?

Email or Messaging App

What did you find most impressive or unique about this company?

Caleb had a great attention to detail, had fantastic knowledge about how e-commerce worked, and was happy to help with any query that I had. And he responded very quickly to me, so I knew the project would be a success. 

Are there any areas for improvement or something The Digital Guys could have done differently?

Nothing, they were fantastic.