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Imnet d.o.o.

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Your trusted Managed IT partner

Imnet is a managed IT services provider based in Zagreb, Croatia, helping small and medium-sized businesses manage, secure and support their IT environments.

We act as an external IT team for companies that need reliable day-to-day IT support without maintaining an in-house IT department. Our services include managed IT support, Microsoft 365 administration and migration, endpoint and email security, backup and disaster recovery, network management and IT infrastructure support.

  • Min project size
    Undisclosed
  • Hourly rate
    $50 - $99 / hr
  • Employees
    2 - 9
  • Year founded
    Founded 2012

Overview by:

Reviewer avatar
Ivor Macan
Founder & CTO / IT Solutions Architect About the Team

Service Lines
IT Managed Services
85%
IT Strategy Consulting
15%
Select Focus Area
Digital and IT Strategy Consulting Focus
IT Assessment
35%
IT Operations Management Consulting
30%
IT Service Management Consulting
20%
IT Governance
10%
Virtual CIO Services
5%
IT Managed Services Focus
Help desk
25%
Security
20%
Disaster Recovery
15%
Network
15%
Hardware
10%
Cloud Server Migration
5%
IT Budgeting
5%
Vendor Procurement & Selection
5%
Industries
Advertising & marketing
10%
Business services
10%
Construction
10%
Financial services
10%
Legal
10%
Manufacturing
10%
Medical
10%
Other industries
10%
Real estate
10%
Supply Chain, Logistics, and Transport
10%
Clients
Small Business (<$10M)
85%
Midmarket ($10M - $1B)
15%

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Our Story

Founded in 2012, Imnet helps small and medium-sized businesses keep their IT reliable, secure and easy to manage. We often act as an external IT team, combining day-to-day support with proactive maintenance and security. We believe good IT should be straightforward, responsive and tailored to each business. Our goal is to build long-term relationships and become a trusted technology partner our clients can rely on.

Meet the Team

Ivor Macan

Ivor MacanFounder & CTO / IT Solutions Architect

IT professional since 2003, specializing in IT infrastructure, Microsoft 365, cybersecurity, networking, backup and system architecture. Founder and CTO of Imnet, designing secure and reliable IT environments for business clients.

What Sets Us Apart

Your External IT Team

We work as an extension of our clients' businesses, taking responsibility for day-to-day IT support, infrastructure, Microsoft 365, backup and security. One partner, one point of contact, and a complete view of the IT environment.

Experience That Matters

Founded in 2012 and backed by more than two decades of hands-on IT experience, we combine practical knowledge with modern solutions. We focus on technology that is reliable, secure and appropriate for each client's actual needs.

Beyond Break-Fix IT Support

We don't just wait for something to break. Our approach combines responsive user support with proactive maintenance, backup and security to reduce risk, prevent avoidable problems and keep our clients' businesses running.

Quick Facts

14 years in business

Tools and Technology

Microsoft Teams
Microsoft Outlook
Microsoft Excel
Microsoft Azure
OneDrive
SharePoint

Commonly Asked Questions

Our managed IT services cover day-to-day user support, computers, networks, Microsoft 365, backup, security and general IT infrastructure. For many clients, we effectively operate as their external IT team, providing one point of contact for their ongoing technology needs.

We primarily work with small and medium-sized businesses that need professional IT support but do not maintain a dedicated in-house IT department. Our clients typically want a long-term partner who can take responsibility for their day-to-day IT operations, security and infrastructure.

Yes. Most day-to-day issues can be resolved remotely, allowing us to respond quickly without disrupting our clients' work. When physical access to equipment or infrastructure is required, we also provide on-site support.

Traditional IT support often starts when something breaks. Managed IT takes a more proactive approach by combining user support with ongoing maintenance, monitoring, backup and security. The goal is to prevent avoidable problems, reduce downtime and keep the IT environment reliable.

Yes. As a Microsoft CSP partner, we can provide Microsoft 365 licensing and manage the entire environment, including user administration, email, migrations, access and security, OneDrive and SharePoint. This gives clients a single IT partner for Microsoft 365, licensing and day-to-day IT support.

Contact Imnet d.o.o.

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