iLink

Please describe your company and your position there.

Product owner

For what projects/services did your company hire iLink, and what were your goals?

Our goal was to create a cryptocurrency wallet mobile application.

How did you select this vendor and what were the deciding factors?

We decided to create a cross-border payment app with an intuitive design to enable businesses and individuals to transfer money internationally. We needed a partner who could turn our scratch into a real product.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We spoke with more than 10 vendors prior to selecting ILINK and their expertise was far superior when compared to everyone else'. They clearly understood our requirements and what had to be built and how we saw the final product.

How many people from the vendor's team worked with you, and what were their positions?

I mostly dealt with the Project Manager but the team changed depending on the project stage. Project manager, Blockchain Solution Architect, UX/UI designer, dev engineers, QA engineers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Ilink helped us to build a fast, transparent, and highly secure solution for sending payments overseas. Actual blockchain technology lets our clients process global payments in no time at substantially lower costs. We chose blockchain because it shortens the terms of money transfers and lowers their price, while raising the level of security of such transactions to a completely new level.

Describe their project management style, including communication tools and timeliness.

Their project management seems to be on the level. We explained what we wanted to see, discussed the terms. They offered to divide the work into sprints.They are very organized and communicate professionally. We felt freedom to make changes during the development process. We found some brilliant ideas and solutions when the development was in process already, but they still found the way to include it as well.

What did you find most impressive or unique about this company?

We are impressed with their dedication and passion for this project. I have experience in working with some vendors before in the tech space, and I see that many just see the work as another task. The ILINK team felt like an extension of our team and put in the time and hours required to carry out tasks as and when necessary. I believe that their focus and commitment were vital to our project success.

Are there any areas for improvement or something they could have done differently?

No

Please describe your company and your position there.

I'm Product Manager at TrustedHR. Located in Latvia, Riga. Currently im working remotely.

For what projects/services did your company hire iLink, and what were your goals?

We had a problem in trusting employees in companies. Our goal was to create a platform that will allow companies to make the process of finding and hiring employees as transparent as possible.

How did you select this vendor and what were the deciding factors?

We were looking for a software development partner company with blockchain competencies. After meeting with the director of the company, we decided to try to work together.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They helped us edit the business plan and draw up a roadmap for the project. The first stage was the development of the project architecture with business processes. After that, the iLink team implemented the design and launched work on the development of the project backend. The work of the project is carried out in two-week sprints. At the moment, the main project is under closed beta testing and at the same time, we are developing our own private blockchain.

How many people from the vendor's team worked with you, and what were their positions?

10 people work on our project from the iLink team, including:

1. 1 project manager
2. 1 designer
3. 1 analyst
4. 1 QA and
5. 6 front/back-end developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Over the past three months of development, 5 sprints have been successfully completed, thanks to which our project is now at the stage of closed beta testing.

Describe their project management style, including communication tools and timeliness.

The project management is really good. The team is open to new ideas and many of them appeared during the development process. Communication was established during the first weeks of collaboration. We use Zoom, Redmine, Telegram.

What did you find most impressive or unique about this company?

The main communication was through the project manager. But several times a month the entire project team gathered and discussed current and future work.

Are there any areas for improvement or something they could have done differently?

Researching new directions and technology stacks.

Introduce your business and what you do there.

I’m the founder and CEO of Z-union, a software company. We create solutions based on machine learning and data learning technologies on the fundamental level.

What challenge were you trying to address with iLink?

We needed additional help with our custom software development efforts.

What was the scope of their involvement?

iLink has helped us migrate from one blockchain architecture to another while applying architecture alterations. Their team also supports our customer service efforts by providing technical support and generating solutions for those in need of crypto wallets.

What is the team composition?

iLink has about seven engineers that work with our own engineering team.

How did you come to work with iLink?

One of our partners that had a great working experience with iLink recommended their team to us.

How much have you invested with them?

We've spent $100,000 so far.

What is the status of this engagement?

We started working together in May 2020, and it's ongoing.

What evidence can you share that demonstrates the impact of the engagement?

iLink presents high-quality work despite the intricacies of our project —  they handle all its technical aspects with expertise and urgency.

How did iLink perform from a project management standpoint?

We use Jira as our primary project management tool. We work with iLink on sprints, listing down tasks to be accomplished for each week.

What did you find most impressive about them?

iLink delivers impressive deliverables within equally impressive turnaround times. Blockchain migration is a challenging task that requires expertise — iLink takes our project seriously, thus delivering our particular needs.

Are there any areas they could improve?

They are blockchain experts, while our team has good experience in AI development. There've been instances wherein we've had misunderstandings because of our different areas of strength, so we can benefit from explanations or processes on blockchain that are more digestible.

Do you have any advice for potential customers?

Hire iLink's team — they’re a great team that understands their client's needs.