IGNEK

BACKGROUND

Please describe your company and position.

I am the Product Director of Unified Aviation

Describe what your company does in a single sentence.

We're a company that helps out with Air Mobility Consulting, Heliport and Vertiport Services, Aviation Event Permissions and Coordination, Specialist Aviation Training, and Innovative Industry Solutions across the Middle East and Asia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ignek Infotech to accomplish?

Create an online helicopter booking portal

SOLUTION

How did you find Ignek Infotech?

Referral

Why did you select Ignek Infotech over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Ignek Infotech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to create an easy-to-use helicopter reservation portal. We aimed to make it straightforward for people to reserve helicopters and make payments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ignek Infotech built the Helicopter Reservation Portal for us. It uses a bunch of different technologies to let customers find heliports on Google Maps, make reservations, get price quotes, and manage payments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was managed on project management tool monday.com. They have broken down the whole project into milestones, and each milestone was delivered and presented on the DEV server. Ignek Infotech managed the project really well. They were great at keeping the lines of communication open and always got back to us quickly.

What was your primary form of communication with Ignek Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We looked at several potential partners, but we were particularly impressed by their expertise and capabilities in software understanding and implementation. They understood what we wanted to do, so we teamed up. Infotech recommended using Liferay for the portal development. This lets us use a lot of pre-existing features and speed up the delivery time.

Are there any areas for improvement or something Ignek Infotech could have done differently?

Honestly, Ignek Infotech did a fantastic job. Any areas for improvement would be pretty minor and would depend on the specifics of the project.

BACKGROUND

Please describe your company and position.

 I am the CEO of an it services company 

Describe what your company does in a single sentence.

a company dedicated to providing comprehensive managed business IT services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IGNEK to accomplish?

• Web and Mobile application development

SOLUTION

How did you find IGNEK?

Online Search

Why did you select IGNEK over others?

• Pricing fits our budget
• Good value for cost
• Transparent and honest

How many teammates from IGNEK were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have an existing Enterprise Meeting Portal on Liferay 6.2, and we want to upgrade our platform to Liferay 7.4 with new designs and features. We wanted a software solution that contained a web and mobile app. The New Meeting portal can manage subjects, meetings, tasks, appointments, and video conferences. 
The new platform should have integration with email(SMTP-Gmail), SMS ( Twilio), WhatsApp ( Twilio), Google Meet, Microsoft Teams, Google and Outlook calendars, and digital signatures ( DocuSign ). IGNEK has produced an enterprise meeting portal solution with a web portal and mobile app to manage subjects, meetings, tasks, appointments, and video conferences utilizing technologies such as Liferay 7.4, React.JS, ReactNative, Elastic Search, Twilio, and MySQL.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The portal built by IGNEK has significantly enhanced our operations. We are witnessing increased user satisfaction, heightened productivity, and an exceptional user experience. As a result, we are able to make great decisions after meeting, the task data we have collected from this portal

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IGNEK has allocated a dedicated project manager for this implementation. The project was divided in milestones, and each milestone was further divided into sprints. The Agile methodology for project management was followed. Once a milestone is completed, IGNEK has presented milestone demo and collected feedback and implemented them also. They delivered the milestones on time

What was your primary form of communication with IGNEK?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are really transparent and honest. They explain things very clearly after their research. They really go into detail in every aspect. They provide suggestions from a business point of view as well

Are there any areas for improvement or something IGNEK  could have done differently?

IGNEK did an outstanding job. I don’t see any areas for improvement.

BACKGROUND

Please describe your company and position.

I am the CEO of EduTEKS INC

Describe what your company does in a single sentence.

a firm specializing in delivering managed business IT services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ignek Infotech to accomplish?

• a firm proficient with Liferay technology
• capable of efficiently managing numerous reimbursement requests
• effectively visualizing related data

SOLUTION

How did you find Ignek Infotech?

• Online Search
• Other

Why did you select Ignek Infotech over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Ignek Infotech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IGNEK Infotech was engaged to develop a streamlined client portal facilitating the management of reimbursement requests, documentation, and report generation, utilizing technologies such as Liferay 7.0 and Primefaces 7.0.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the launch of the new reimbursement portal, we have seen a significant decrease in manual processing time, an increase in efficiency and accuracy of reimbursement requests, and improved data visualization. The portal's automated features have resulted in approximately 50% time savings in managing reimbursements. This has allowed us to better allocate our resources and improve our services to the educational institutions we support

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ignek project management was commendable. They maintained open lines of communication and responded promptly. Our primary communication channels were email and Google Meet.

What was your primary form of communication with Ignek Infotech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

IGNEK exceptional performance and service delivery stood out to us.

Are there any areas for improvement or something  Ignek Infotech could have done differently?

NA