ICUBE TECHNOLABS

BACKGROUND

Please describe your company and position.

 I am the Graphic Designer of a Graphic Design Agency

Describe what your company does in a single sentence.

Graphic Design

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lucki Media to accomplish?

• Building a Magento ecommerce website - Web2Print

SOLUTION

How did you find Lucki Media?

Referral

Why did you select Lucki Media over others?

Referred to me

How many teammates from Lucki Media were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating a website, where clients can create posters, calenders, magnets e.t.c.Whenclients have designed online we print the order.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over time getting more and more orders

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I have a really good communication with them. They were very good on delivering on time, and if not they were good to tell that the projects was delayed

What was your primary form of communication with Lucki Media?

Virtual Meeting

What did you find most impressive or unique about this company?

I have had the pleasure of a longstanding collaboration with LuckiMedia, where our communication has primarily taken place via Skype. LuckiMedia has proven to be a reliable and dedicated professional, bringing a good dose of friendliness into the collaboration. They are consistently punctual and have the ability to deliver quality results. LuckiMedia is not afraid to go the extra mile to ensure that projects are not only completed but also meet or exceed expectations. 
One of LuckiMedia's strengths is their ability to understand the needs and desires of the client, even through online communication. They show interest in various aspects of the project and actively engage to ensure everyone is satisfied with the outcome. Throughout our collaboration, I have seen LuckiMedia demonstrate an impressive level of professionalism and dedication. 
They tackle challenges with a positive attitude and work hard to maintain a productive atmosphere. In short, LuckiMedia has been a reliable and positive collaborator, striking a perfect balance between hard work and friendliness, even in a virtual work environment. I highly recommend working with Lucki Media.

Are there any areas for improvement or something Lucki Media could have done differently?

No, they were all good

BACKGROUND

Please describe your company and your position there.

A digital marketing firm, servicing audiences 30-60+, in the field of promoting good health via dietary supplements. I was the packaging designer, digital designer, and web development specialist, acting as the liaison for this project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lucki Media, and what were your goals?

There was a struggle for the company to find a developer would work within a limited budget. The goal was to communicate with customers via an automated chat in hopes to send them text message alerts.

SOLUTION

How did you select this vendor and what were the deciding factors?

I believe we found each other through a networking site. I don't recall which one. that was years back.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The algorithm was translated to ask a series of questions and based on the viewer's answers, we could find out who entered to win promotions and who left feedback, to better tailor their shopping experience.

How many people from the vendor's team worked with you, and what were their positions?

There was 1 project manager, 2 developers. 3 total.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project rendered a success. The algorithm works and the company was able to track feedback and gain client resources per their agenda.

Describe their project management style, including communication tools and timeliness.

The communication was very well expressed. The team communicated promptly and answered concerns on how to use the software from conception to completion.

What did you find most impressive or unique about this company?

Their swiftness in responding to the job, asking all the right questions and essentially staying on top of things, every step of the way, is what impressed me most. These qualities might seem standard but it's hard to find. Lucki Media is definitely a diamond in the rough.

Are there any areas for improvement or something they could have done differently?

I wouldn't change anything

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Swaly, a social media app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lucki Media?

I needed help with developing the app. 

SOLUTION

What was the scope of their involvement?

Lucki Media built the entire app from scratch. I only gave Lucki Media a sketch, and they went from there. It’s available for Android and iOS.

The app provides a way to ask any question on any topic, and other users will answer your questions. Every user who asks or answers questions earns points that they can redeem for prizes, incentivizing them to use the app.

What is the team composition?

I only communicated with Somin (Creative Director and Developer, Lucki Media), but I know they had a team behind the scenes building the app.

How did you come to work with Lucki Media?

I found them on Twitter and sent them an email about what I was looking for. We started talking on Skype and went from there.

How much have you invested with them?

I spent about $4,000.

What is the status of this engagement?

The project started in August 2019 and ended in November of the same year. I did a soft launch in November with friends and family. Once we made the edits and changes that needed to be fixed, we launched publicly in January.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have 100 people that have downloaded the app so far. I’m in the process of promoting and marketing the app, so I expect the number will be larger by the summer.

The difference between my sketch and the mockup Lucki Media first sent me was night and day. I never thought it could look as good as it did. They added minor details that I’d never thought of and even did my logo for me, which is not common among other app developers I’m familiar with. 

How did Lucki Media perform from a project management standpoint?

This is my first time creating an app, so I don’t have much to compare my experience to. There was a huge time zone difference, but no matter what time of day I sent Lucki Media a message, I would get a response within an hour. Somin was always available: I even got messages from him when he was about to go sleep. He also was understanding of what I wanted. I frequently added ideas and tasks as we went along, and they accommodated whatever I asked for. They were always professionals, and I’m really happy with their work. 

What did you find most impressive about them?

Their prices were fair compared to a local app developer, and their communication was great. What I liked best about Lucki Media was that they always wanted to make sure that they were doing things according to what I wanted. They kept me in the loop on everything and made sure I was okay with what they were doing every step of the way. Any time I don’t hear from them for a few days, I could reach out and they’d give me a quick follow-up of what’s going on. I really appreciated their customer service.

Are there any areas they could improve?

We did run into some hiccups. For example, the app was rejected by Apple a few times only because of the terms and conditions. Had Lucki Media knew that Apple would be so strict, I doubt we would’ve run into those issues, but it was a learning experience for both of us.

Any advice for potential customers?

Make sure you specifically identify what you want. If you don’t articulate the details, important areas may get overlooked, and it’ll cost money to get it done again. Be patient as well; we occasionally ran into a language barrier, but Lucki Media overall speaks English very well. Lastly, trust your developers. I didn’t at first, but I’d tell future clients to trust the process.

BACKGROUND

Please describe your company and your position there.

I am the lead developer at Dtel Management, we provide c2c services with several outlets across the country.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lucki Media?

In a quest to bridge the gap between sellers and buyers and centralise our data, we decided to lean towards technology in terms of web and mobile application. It helped us reach new customers and let them know about the us and the services provided by it as well as play a crucial role in the branding process. With their help, it was easier to maintain a proper communication channel between potential customers and the business organization.

What were your goals for this project?

improved efficiency, 24/7 accessibility, higher levels of security, easy maintance and easily customisable and scalable.

SOLUTION

How did you select this vendor?

We found the company in upwork and we were content with their experience in the field.

Describe the project in detail.

We have been communicating in skype, and slack is where most of the plannings were happening. I was overseeing the development as well as develop some feautures myself with their guidance and help.

What was the team composition?

We were a team of 7 developers under the supervision of the business manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In under 2 months, we had tripled our reach and awareness of our products.

How effective was the workflow between your team and theirs?

Always online on slack and readily available to answer questions and clarify or ask for clarity.

What did you find most impressive about this company?

They had a lot of experience in the field and the finished tasks earlier than expected with minimore or no problems.

Are there any areas for improvement?

We were satisfied with their work and planning to assign more work in the future.

BACKGROUND

Please describe your company and position.

I am the Owner of Vanessa Jenik jewelry

Describe what your company does in a single sentence.

Jewelry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ICUBE TECHNOLABS to accomplish?

• Help with website
• Help with social media

SOLUTION

How did you find ICUBE TECHNOLABS?

Referral

Why did you select ICUBE TECHNOLABS over others?

• Good value for cost
• Referred to me

How many teammates from ICUBE TECHNOLABS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Helped redesign the look of my website and helped with my social media 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They are excellent communicators and responded quickly. Created a beautiful more efficient website and helped with more elevated social media post

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They responded extremely fast. Beyond thrilled with the response time

What was your primary form of communication with ICUBE TECHNOLABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They provided a fast response time and were always able to help when I needed assistance navigating something I didn't understand 

Are there any areas for improvement or something ICUBE TECHNOLABS could have done differently?

no because they were always responsive and flexible and making any changes I needed

BACKGROUND

Please describe your company and position.

I am the Head of Product of PrivacyCode

Describe what your company does in a single sentence.

We help companies build privacy into their processes and applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ICUBE TECHNOLABS to accomplish?

• Helping us relaunch a brand new app

SOLUTION

How did you find ICUBE TECHNOLABS?

• Online Search
• Other

Why did you select ICUBE TECHNOLABS over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ICUBE TECHNOLABS were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ICUBE assisted us with:

Redesigning the onboarding flow for a new app that needed additional expert assistance
Creating data dashboards for us to track SEO success
Assisting us with MMP implementation when that MMP was not helpful
Reviewing our marketing campaigns and strategies and making recommendations for better ROI and tracking

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Unfortunately, it's still a little too early to tell since we just relaunched the new app with ICUBE's onboarding changes. I believe those were needed and great recommendations, so we're excited to see how it performs. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time and actually gave us more ideas than we could handle! We're a small team, and we found they had many more people available to help and jump in when needed, but we also had to slow down the workload at times to keep up. 

What was your primary form of communication with ICUBE TECHNOLABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everyone was incredibly knowledgeable, helpful, and great to work with!

Are there any areas for improvement or something ICUBE TECHNOLABS could have done differently?

We would've appreciated more help with the actual implementation rather than just large to-do lists of what we needed to do. It's possible this would've been offered had we asked, so just a note for future customers.

BACKGROUND

Please describe your company and position.

I am the Managing Director of CivilPro Software

Describe what your company does in a single sentence.

CivilPro is a real-time (paperless) quality assurance management and project controls software built specifically for civil construction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ICUBE TECHNOLABS to accomplish?

• We needed a company to help us flesh out the concept for and develop a mobile app for our business.

SOLUTION

How did you find ICUBE TECHNOLABS?

• Online Search
• Clutch Site

Why did you select ICUBE TECHNOLABS over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ICUBE TECHNOLABS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We specified all our expectations and provided the mockups. Based on these materials, ICUBE developed the wireframes, delivered precise specifications, and proposed project management for the application.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’re fully satisfied with the functionality and efficiency of the product ICUBE delivered. More than 300,000 users have downloaded our app so far.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management is a true strength of this company. We were pleasantly surprised by their efficient service and productive methodology. The project management tool we used was very effective. We held a Skype meeting either weekly or every day.

What was your primary form of communication with ICUBE TECHNOLABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

ICUBE TECHNOLABS was very flexible about the cost. They were closely involved in the entire project. I especially appreciated that they even managed our interactions with other providers. We had a very pleasant experience working with ICUBE.

Are there any areas for improvement or something ICUBE TECHNOLABS could have done differently?

No, there’s nothing I would suggest they improve.

BACKGROUND

Please describe your company and position.

I am the Design Manager of Esstec FZ LLC

Describe what your company does in a single sentence.

Branding & Strategy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lucki Media to accomplish?

• Support on frontend design
• Develop robust backend CMS system

SOLUTION

How did you find Lucki Media?

Referral

Why did you select Lucki Media over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Lucki Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Developed a custom backend CMS system on laravel.
• Connected to a headless front end accessible on multi device platforms.
• The simplified admin portal allowed the client to upload custom information via dedicated modules.
• Multi user login ensured the client team had accss to specific time sensitive information allowing proper work flow management.
• Initial training period was given to the client team as well as proper technical support post project handover.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Project was delivered on time and within budget.
• Post project handover there was exceptional technical support.
• During the project the team incorporated multiple changes requested by the client.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have good service and go above and beyond the scope to ensure project completion and client satisfaction.

What was your primary form of communication with Lucki Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

dedicated team that is willing to put in the hours to complete the project scope.

Are there any areas for improvement or something Lucki Media could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Founder & Chief Strategist of TrueVyne

Describe what your company does in a single sentence.

Marketing strategy, web design, SEO & HubSpot implementation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lucki Media to accomplish?

• Customize Shopify for clients

SOLUTION

How did you find Lucki Media?

Referral

Why did you select Lucki Media over others?

Referred to me

How many teammates from Lucki Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

White label custom Shopify theme development for client. Also customization and consulting on additional Shopify accounts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of complete Shopify theme and tasks as needed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive, on top of the tasks at hand, work is completed with quality and timeliness.

What was your primary form of communication with Lucki Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Personalized experience and direct communication with the team

Are there any areas for improvement or something Lucki Media could have done differently?

We enjoyed the experience of working with Lucki Media. Nothing I can think of

BACKGROUND

Please describe your company and position.

 I am the CEO of an Online Store

Describe what your company does in a single sentence.

Online store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lucki Media to accomplish?

• Awesome site
• Fully customized Shopify
• Took our mockups and made into reality

SOLUTION

How did you find Lucki Media?

Referral

Why did you select Lucki Media over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Lucki Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They took our complex design and made it exactly like that in our Shopify store we were extremely amazed how they’re coding was spot on.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Not only did they communicate with us daily. They were extremely fast with getting our fully customized site. And actually, they were communicative to us throughout the day on our hours, even when it was very late or early for them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was done on time, and they were extremely communicative, and would answer us very quickly at almost any hour

What was your primary form of communication with Lucki Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail they’re willingness to make us happy no matter what, and their expertise in Shopify, and taking our digital renderings and turning them into a responsive high end, quality site

Are there any areas for improvement or something Lucki Media could have done differently?

No. They did a great job.