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AI back-office setup for small businesses

Hours Back AI sets up practical AI tools inside the accounts a small business already uses: inbox triage and drafted replies, quote and estimate follow-ups, booking requests and reminders, review responses, intake and document chasing, bookkeeping categorization help and staff SOPs. It's run by Owen Ward, who spent about six years in finance (investment banking, leveraged finance and private equity). Every setup follows one rule: the AI drafts, and a person on the client's team checks it and hits send. Everything is built in accounts the client owns, tested together and handed off with a written guide, so the team can run it without us.

  • Min project size
    Undisclosed
  • Hourly rate
    $100 - $149 / hr
  • Employees
    Freelancer
  • Locations
    Charlottesville, VA
  • Year founded
    Founded 2026

1 Locations

  • Charlottesville , VA

No Focus Areas have been added yet…

Industries
Advertising & marketing
9%
Non-profit
9%
Retail
9%
eCommerce
9%
Electric
8%
Financial services
8%
HVAC
8%
Home Services
8%
Insurance
8%
Legal
8%
Medical
8%
Real estate
8%
Clients

No Clients have been added yet…

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Our Story

Hours Back AI sets up practical AI tools inside the accounts a small business already uses: inbox triage and drafted replies, quote follow-ups, booking reminders, review responses, intake and document chasing, and staff SOPs. Run by Owen Ward, who spent about six years in finance. One rule: the AI drafts, and a person on your team checks it and hits send. Everything is built in accounts you own, tested together and handed off with a written guide.

What Sets Us Apart

A person approves every message

Nothing goes to a customer on its own. Where a tool would auto-send, we turn that off or route it to a draft for your team.

Fixed, published prices

A one-page scope with a fixed price. No hourly surprises.

A low-risk start

A $199 or $450 written report with a 14-day refund, credited in full toward a setup within 30 days. Setups carry a 30-day time-savings guarantee.

Locations (1)

580 Bloomfield Rd Charlottesville, VA, United States 22903

1

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