Hekau Business Solutions

BACKGROUND

Please describe your company and position.

I am the Co-founder of FYHBA Medical Billing

Describe what your company does in a single sentence.

Medical Billing & Coding Company for  medical practices

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hekau Business Solutions to accomplish?

• The goal of this project to increase digital presence of FYHBA.
• Stremline internal processes.
• Internal digital tools

SOLUTION

How did you find Hekau Business Solutions?

Referral

Why did you select Hekau Business Solutions over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Hekau Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement covered the development of a website and the creation of an outreach plan. LinkedIn was selected as the primary channel for outreach, supported by a LinkedIn automation tool. In addition, three custom internal tools were designed and developed to improve team efficiency and automate routine processes.

Key Deliverables

Fully developed and functional website
Effective LinkedIn-based outreach strategy with automation support
Three proprietary internal tools to enhance team productivity and efficiency

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fyhba gained its best-performing client after we boosted its digital presence through LinkedIn and SEO.

Average time to work on a task reduced by 30% after implementing custom internal tools

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We first connected with Hekau for website development. After a few discussions, we also agreed to work on LinkedIn automation for outreach. They took the time to understand our business needs thoroughly and provided the right solutions. The team has been consistent, stuck to timelines, and always kept us informed whenever changes were needed, making sure to get our approval. We’re still working with them, and they continue to do a great job.

What was your primary form of communication with Hekau Business Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Understanding our processes
• through requirement gathering
• Transparent with findings and solutions
• milestone based payments
• always up for Brainstorming

Are there any areas for improvement or something Hekau Business Solutions could have done differently?

Not anything  in particular