Headspur Technologies

BACKGROUND

Please describe your company and your position there.

I am the owner of an online health and wellness company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Headspur?

We are moving our online course to a new membership site platform that allows for more customization than I have seen in other courses. With that comes the ability to design colors and layout. I attempted to do this on my own but failed miserably at finding good colors and a layout for the page that was appealing and functional.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them through Upwork and found them to have great reviews and they were an affordable price

Describe the project in detail and walk through the stages of the project.

We met via video chat a few times to outline the project. From there I was given access to Figma so I could see the progress of the design and give direction on what we wanted to see.

How many resources from the vendor's team worked with you, and what were their positions?

I communicated mostly with Geetanjali. She was pleasant to speak with and very responsive to my messages. I'm not sure how many others were working on the project. I was able to speak with one other individual and it looked like 1-2 more were working on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I loved the design they came up with. They proposed several design ideas as we moved through the project and listened well to my questions and concerns.

How effective was the workflow between your team and theirs?

It did take a little longer than I was hoping, but part of that was on my end and how quickly I could share my needs

What did you find most impressive or unique about this company?

I really liked being a part of the design process. I've worked with companies in the past that would create a design and then work through to near completion before I had any input. They gave me the opportunity to give input from the first day.

Are there any areas for improvement or something they could have done differently?

We did have some moments where I shared my needs and they went in a different direction. I will take responsibility for my part in the communication process. The project I gave them was a little different due to the limitations of the membership site and what we could and could not edit on the site.

BACKGROUND

Introduce your business and what you do there.

I am the CEO and co-founder of a meditation and mindfulness company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Headspur?

We needed a company to develop the UX design for our iOS and web applications. 

SOLUTION

What was the scope of their involvement?

Headspur designed the UX for each app using information about my company that I provided. I also gave the Headspur team a rough mockup of how I wanted the app to look and the functionalities I wanted to include. Headspur helped build a framework to understand customer support issues. Headspur’s team then took the information they compiled and turned it into high-fidelity app and landing page designs in Figma. My engineers used those designs to build the app. 

What is the team composition?

I worked with Geetanjali (Founder and Head of Growth) and Nishant (Head of Digital and Co-Founder). 

How did you come to work with Headspur?

I found Headspur on Upwork. 

How much have you invested with them?

We’ve invested around $25,000 with Headspur. 

What is the status of this engagement?

Our partnership with Headspur began in June 2021, and it’s still ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I don’t have any specific metrics, but I’ve received positive feedback about the designs Headspur created. In general, Headspur is great to work with. 

How did Headspur perform from a project management standpoint?

Headspur has excellent project management, and we use Slack to communicate outside of our biweekly meetings. 

What did you find most impressive about them?

Headspur really understands how to craft a creative and successful user journey — they have an intuitive approach to project design. 

Are there any areas they could improve?

It was a little challenging to balance the time zone differences, but that was the nature of the situation, so there wasn’t anything we could do to change it.  

Do you have any advice for potential customers?

I’d advise future clients to have a clear scope of work and a rough product design prepared before going into a partnership with Headspur. That way, the Headspur team can provide feedback and eventually turn everything into a beautiful design. 

BACKGROUND

Introduce your business and what you do there.

I and a friend of mine started a real estate firm for luxury properties. We operate primarily in India. I’m the founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Headspur?

I work with my partner on converting leads coming through our website, but I’m not too technical. We hired Headspur to create our website along with our entire digital content.

SOLUTION

What was the scope of their involvement?

Headspur handles everything from our emails to the leads that come through online. As for the website, I explained what I wanted and they gave me a couple of design examples. I don’t know what platform they built it on, but the site lists multiple real estate developers, each one with their own page. Our next plan is to integrate it with WhatsApp.

What is the team composition?

I’m working with Geetanjali (Founder) and Nishant (Co-Founder & Head of Digital).

How did you come to work with Headspur?

We’re in the same state, and they were referred to me by a friend.

How much have you invested with them?

The quoted cost is $15,000, and we’ve paid them around $8,000 so far.

What is the status of this engagement?

We started our discussions around February 2021, and the work started around March 2021. We’ll be starting the next scope soon.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our local real estate scene is traditional and hasn’t been digitally-driven. We’re the first ones to do this, and I've gotten really good feedback on the website from developers and building owners.

We’ve closed four clients over the last 1–2 months, which is a good number to start with since people buying real estate don’t tend to use the internet. From this perspective, I’m happy with my investment.  

How did Headspur perform from a project management standpoint?

I haven’t worked with other agencies before so I have nothing to compare them with. However, as a project manager myself, I’ve worked in corporations and have found Headspur to be professional when following up and providing multiple designs and research. They’ve been mostly on time.

What did you find most impressive about them?

Changes are constant in our world, and Headspur doesn’t get stuck on what we’d initially discussed. If something additional needs to be done, they adapt to it. They’re very agile in this regard.

Are there any areas they could improve?

I can’t think of anything. We’ve done a bit of back-and-forth on the design, but that’s part of the process.

BACKGROUND

Please describe your company and position.

I am the Owner of a cabinetry company

Describe what your company does in a single sentence.

We design and manufacture top-quality European-style home cabinetry without the showroom markup. By working directly with homeowners, builders, and trade professionals, we cut down on extra costs and enhance our clients’ design and buying experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Headspur Technologies to accomplish?

• Configure GA4 and Google Studio
• Develop Landing Pages
• Design and develop website

SOLUTION

How did you find Headspur Technologies?

• Online Search
• Referral

Why did you select Headspur Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Headspur Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Headspur Technologies was responsible for the complete design and development of our website, ensuring it was both user-friendly and aligned with our brand. They efficiently built the site to be responsive and compatible across multiple devices. 

In addition to the main website, they created specific landing pages tailored for our marketing efforts, enhancing our digital presence. Lastly, they implemented Google Analytics 4 (GA4) for our site, which allowed us to monitor and analyze user interactions and traffic, a crucial component for our data-driven decision-making process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a startup, launching our website promptly was a crucial step in our business strategy. Headspur Technologies delivered on this by ensuring a timely launch, along with a website that boasted a top-notch user experience (UX) design. The website's user engagement metrics highlighted its intuitive and interactive nature, and the conversion rates underscored the effectiveness of the specifically designed landing pages. 

Communication was a standout aspect of our collaboration with Headspur Technologies. Their team consistently grasped our vision and requirements, making the entire design and development process seamless. The finished product truly embodied our brand, resonating well with our target audience. The integration of GA4 offered us valuable insights, allowing us to understand user behavior and adapt our strategies as needed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Headspur Technologies demonstrated solid project management throughout our engagement. They consistently met deadlines, ensuring that each phase of the project moved forward as planned. Their approach to communication was systematic and efficient. We had weekly meetings that kept both teams aligned on the project's status, allowing for real-time feedback and adjustments. 

Additionally, the use of daily slack messaging proved invaluable for immediate concerns, ensuring continuity in the workflow. What was particularly commendable was the close collaboration between our team and theirs. It felt less like a vendor-client relationship and more like they were an integral part of our team. Their commitment was evident in the way they took ownership of tasks, often going beyond the initial scope to ensure the project's success.

What was your primary form of communication with Headspur Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out about Headspur Technologies was their genuine interest in our project. They really cared, and it showed. They took full ownership of their work, ensuring that every detail was addressed. Their team quickly understood our needs, which made the collaboration smoother. 

We were impressed by how fast they grasped our requirements and provided solutions. They had a strong grasp of technology, and it was evident in the resources and tools they brought to the table. Overall, their dedication, understanding, and technical capability were truly impressive.

Are there any areas for improvement or something Headspur Technologies could have done differently?

Our collaboration with Headspur Technologies was overwhelmingly positive. If there were a minor suggestion for enhancement, it would be to possibly provide slightly more in-depth post-launch training for our team on the Analytics tools and features they introduced. This would just help ensure that our team can fully utilize every aspect of the platform. Aside from this, the project went smoothly, and any feedback is merely a reflection of our desire to optimize every phase of collaboration.

BACKGROUND

Please describe your company and your position there.

Click Squad is a performance-based digital marketing agency that aims to create growth for our clients through the use of digital services, such as PPC, SEO, social media, content, email and search engine marketing. We provide these services with one goal in mind: generate high-quality online traffic for sales or leads.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Headspur, and what were your goals?

We hired Headspur to manage our digital marketing clients' web development and design requests. Our goals were for top-notch quality work and customer service which Headspur delivered.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor because of their knowledge and years of quality experience

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

WordPress and Shopify upgrades and completely new website build and designs.

How many people from the vendor's team worked with you, and what were their positions?

2 positions. Geet is the manager and Nishant is the developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Quality of the work and builds has been impressive, responsive and the latest technology.

Describe their project management style, including communication tools and timeliness.

Communication is well and deliverables are on time.

What did you find most impressive or unique about this company?

Their excellent communication and willingness to find a solution are top-notch!

Are there any areas for improvement or something they could have done differently?

None at this time