Software Development for SaaS Firm
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Custom Software Development
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Other app platform
- $10,000 to $49,999
- Feb. 2025 - Mar. 2026
- Quality
- 0.5
- Schedule
- 0.5
- Cost
- 0.5
- Willing to Refer
- 0.5
"They should have informed us that they couldn’t execute the project."
- Consumer products & services
- Setauket-East Setauket, New York
- 1-10 Employees
- Online Review
- Verified
Hashlogics was hired to develop a meeting management SaaS platform for a SaaS firm. The team was tasked with UI/UX design, core system development, feature creation, QA testing, and custom automation.
Hashlogics delivered a web app riddled with issues, and the team never fixed them. User feedback, security tests, and third-party reviews also didn't yield positive outcomes. Moreover, the team missed deadlines due to frequent team member turnover. However, they were always punctual in meetings. This review includes the service provider's response.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO and founder of a SaaS platform that streamlines meeting management by providing tools for planning, conducting, and tracking meetings. We enable teams to collaborate efficiently and boost productivity through integrated calendars, agendas, tasks, and document sharing.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Hashlogics?
We hired Hashlogics to create a collaborative meeting management platform.
SOLUTION
What was the scope of their involvement?
We had several milestones for this project, including UI/UX design, core system development, invitations, export and duplication features, testing and final improvements, advanced automation and communication, membership plans and payment processing, productivity tool integrations and polling system, analytics dashboard and reporting system, AI-powered meeting intelligence, AI-generated preferences, and customer support integration.Hashlogics was supposed to deliver a fully designed UI with interactive prototypes, a functional core system with user authentication, meeting scheduling, and agenda management. They were also supposed to deliver a working invitation system, agenda export, and duplication features. The team was supposed to conduct QA testing, bug fixing, and performance optimizations.The team was also supposed to develop custom automation workflows that connect our platform with external applications, create trigger-based actions for meeting creation, updates, and follow-ups, and build webhook infrastructure for real-time data synchronization. They were also supposed to integrate Twilio for SMS notifications for meeting reminders and updates, voice call capabilities for meeting announcements, multi-channel communication support, and automated follow-up messages post-meeting.Hashlogics was also supposed to implement subscription tiers, including a free plan for basic meeting management with limited features. They were also supposed to integrate Stripe for secure payment processing for subscriptions, automated billing and invoice generation, payment method management, and subscription lifecycle management.The team was also supposed to implement two-way calendar synchronization, Slack integration for meeting notifications and updates, real-time meeting status updates in Slack channels, and ClickUp and Monday.com integration. They were also supposed to develop a custom in-platform polling creation system, real-time poll responses during meetings, and poll results export and analysis.Hashlogics was also supposed to develop a comprehensive analytics dashboard, including meeting frequency tracking, meeting duration and attendance analytics, platform usage statistics and trends, and team performance metrics and insights. They were also supposed to develop advanced reporting features, including customizable report generation, export capabilities, scheduled report delivery via email, comparative analysis, and trend identification.The team was also supposed to develop AI-generated meeting agendas, including intelligent agenda creation based on meeting title and category, contextual suggestions for agenda items, and learning from past meeting patterns and outcomes. They were also supposed to develop automated meeting summaries, including AI-powered summary generation from meeting transcripts, key decision points and action item extraction, and participant contribution analysis.Hashlogics was also supposed to integrate Fireflies.ai for automatic meeting transcription and real-time transcript processing during meetings. They were also supposed to develop user preference identification, including intelligent prompts during onboarding to capture individual meeting preferences, adaptive questioning to ensure accurate and relevant responses, and formatting and structuring user responses for downstream AI use.The team was also supposed to integrate in-app user preferences to tailor meeting experiences, including dynamic adjustments of agenda suggestions, summaries, and notifications based on stored preferences, meeting topic selection during creation to guide AI-generated agendas and summaries, and UI enhancements on the meeting creation model to incorporate topic and preference inputs.
What is the team composition?
We had several turnovers.
How did you come to work with Hashlogics?
We found them through Bubble.io and chose them because of their high ratings.
How much have you invested with them?
We spent $11,000
What is the status of this engagement?
We worked together from February 2025–March 2026.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We tested the web app, but all the issues we brought up were met with statements along the lines of they would fix all the issues later, which didn’t happen. We also had user feedback, security tests, and third-party reviews, but there were no positive outcomes.
How did Hashlogics perform from a project management standpoint?
They didn’t deliver on time because they kept assigning different people to our project. We communicated through virtual meetings, emails, and messaging apps.
What did you find most impressive or unique about them?
The team was punctual to meetings and always shared what they were working on.
Are there any areas they could improve?
They should have informed us that they couldn’t execute the project.
Company Responses
The service provider responded on June 12, 2026.
We respectfully disagree with this review because it does not reflect the documented history of this engagement.
The most important fact is that the MVP was completed and delivered. The project was executed through agreed milestones, and each milestone was reviewed and approved by the client before work progressed to the next phase. At no point during development was the project abandoned or left unfinished.
Following delivery, Hashlogics provided a proposal for ongoing support, maintenance, and future enhancements. That proposal included a summary of the MVP functionality already delivered, including UI/UX design, authentication, user management, meeting agenda creation, scheduling, participant invitations, agenda exports, meeting minutes, and meeting duplication. The client responded, “Many thanks for the doc, I will review and get back to you soon,” and did not dispute the delivery summary at that time.
The client later reviewed the support and maintenance proposal, requested revisions to certain terms, and Hashlogics accommodated those requests. After receiving the revised proposal, the client replied: “Sounds good and that works for me as well. Many thanks for the consideration! Appreciatively yours!!”
These documented communications do not align with the suggestion that Hashlogics was unwilling to support the platform. On the contrary, they showed continued discussions regarding post-launch support and our willingness to assist with the product’s ongoing development.
We believe the documented record speaks for itself: the MVP was delivered through approved milestones, a detailed delivery summary was shared without objection, and discussions continued regarding future support after delivery.
Hashlogics stands by the work completed, the transparency of its process, and its commitment to professional client service.
RATINGS
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Quality
0.5Service & Deliverables
"I have product that is not usable, because it engulved in security issues with workflow impediments"
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Schedule
0.5On time / deadlines
"Worked with many different people that I had to always explain the expectation for the product, but still they couldn't deliver."
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Cost
0.5Value / within estimates
"The half-baked work they performed and the security consequences, shouldn’t even cost half the price."
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Willing to Refer
0.5NPS
"No, I will not refer Hashlogics, because it was evident that there is a disconnection between the company’s leadership and the employees.