H16M Agency

BACKGROUND

Please describe your company and position.

I am the Founder of NomalNav

Describe what your company does in a single sentence.

Software engineering

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire H16M Agency to accomplish?

• Branding
• UX UI design
• App Development

SOLUTION

How did you find H16M Agency?

Online Search

Why did you select H16M Agency over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from H16M Agency were assigned to this project?

Not sure how many.

Describe the scope of work in detail. Please include a summary of key deliverables.

The aim of our partnership with H16M was to fully rebrand and invigorate our brand, making it more impactful for our target audience. We also leveraged their expertise in UX/UI design and web app development, covering everything from UX research to app testing. Additionally, we focused on enhancing our brand's image through innovative methods, such as audio branding, and capitalizing on their unique international experience. The goal was to reach a level of quality and creativity in our branding efforts that was unparalleled. The deliverables included a new brand identity for our firm and product, as well as UX/UI design for our web app and the developed app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate progress and success include the app's huge visibility and interest upon launch. Key metrics include a significant over 100,000 downloads in the first month, and user feedback highlighted improved user experience and satisfaction. The rebranding efforts also led to a 25% increase in brand recognition and a 20% rise in overall customer satisfaction scores.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly effective and responsive throughout our collaboration. H16M consistently delivered items on time, adhering to project timelines and milestones. Their responsiveness to our needs was exemplary, with quick turnaround times on feedback and proactive communication to address any issues that arose during the project. They demonstrated a structured approach to project planning and execution, ensuring clarity and alignment on objectives, which contributed to the overall success of our rebranding and app development initiatives.

What was your primary form of communication with H16M Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about H16M Agency was their unwavering commitment to quality throughout our collaboration. Their working process was meticulously organized, emphasizing thorough UX/UI design and robust app development practices. They maintained a high standard of workmanship, ensuring every deliverable met our expectations and aligned with industry best practices.

Their communication was another standout aspect. They fostered an open and transparent dialogue, keeping us informed at every stage of the project. Whether discussing project milestones, addressing challenges, or incorporating feedback, their responsiveness and clarity were commendable. This proactive approach not only streamlined our collaboration but also instilled confidence in their ability to deliver results.

Overall, H16M's dedication to quality, structured working process, and effective communication were instrumental in achieving our project goals and setting them apart as a reliable and innovative partner.

Are there any areas for improvement or something H16M Agency could have done differently?

There were no major areas for improvement noted in our collaboration with H16M Agency. They maintained a high level of professionalism, quality, and effective communication throughout the project.