Gryphon Tech Advisorsis a cybersecurity-first managed services and AI advisory firm in Plymouth, Minnesota, serving the Twin Cities and organizations across the Upper Midwest. We call ourselves your team of professional paranoids: healthy skepticism, no fear tactics, and risk explained in plain business terms.
Formed from the merger of Griffin Cybersecurity and Impact Technology Group, Gryphon builds security leadership into every engagement instead of bolting it on later. Our technology service roots date to 1979, and today we manage more than 1,800 endpoints and support more than 20,000 end users. Gryphon is led by CEO Brock Griffin, an ISO 27001 Lead Auditor with more than 20 years in IT architecture, cybersecurity operations, and compliance.
AI Consulting and Managed AI: We deploy Microsoft 365 Copilot, ChatGPT Business, and Claude for Teams in your own tenant, then manage configuration, access, and governance. We assess AI readiness, write acceptable use policies, and find practical use cases, so AI adoption doesn’t open new security gaps.
Compliance and Strategy: CMMC readiness and NIST SP 800-171 alignment for the defense supply chain, plus vCIO roadmaps, budgeting, and vendor guidance.
IT Operations: Fully managed IT, or co-managed support that extends your internal team.
We serve senior living, manufacturing, construction, nonprofits, and the defense industrial base. Clients get one accountable partner for security, AI, compliance, and IT, with clear communication and a focus on solving problems, not just closing tickets.
Impact Group offers competitive pricing for IT consulting and support, with clients reporting project costs around $10,000 to $11,000. Their services provide good value, with clients noting savings compared to alternatives and efficient project management.
Impact Group helps clients save money, with one client saving $7,000 through their services. They offer solutions that are budget-friendly and meet the needs of different-sized companies.
Opportunities for Service Expansion
One client noted that Impact Group could benefit from promoting their additional services more aggressively, suggesting potential for business growth.
Flexible and Scalable Services
Clients appreciate Impact Group's ability to tailor services to their specific needs and scale offerings as they grow, making them an ideal partner for small to mid-sized businesses.
Strong Project Management
Impact Group is praised for clear communication, timely delivery, and readiness to assist. Clients appreciate their effective project management and seamless workflow.
Detailed and Useful Reporting
Their detailed reporting and action plans are highly valued, especially in risk assessments, providing clients with comprehensive insights and compliance support.
Professional and Knowledgeable Team
Clients describe Impact Group's team as knowledgeable, professional, and easy to work with. They understand client needs without pushing unnecessary products.
Info Security Risk Assessment for Printing & Mailing Company
Featured Review
IT Managed Services
Governance & Compliance AssessmentsSecurity
Less than $10,000
July 2019 - July 2020
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
“They’re professional, easy-going, and knowledgeable with IT.”
Dec 4, 2020
Chief Information Security Officer, The John Roberts Company
Mark Karaffa
Verified
Manufacturing
Minneapolis, Minnesota
201-500 Employees
Phone Interview
Verified
Impact Group provided a risk assessment for a commercial printing and mailing company. The assessment includes a questionnaire, a physical security check, and in-depth reporting.
Impact Group’s work meets the mark every time. Their reporting is detailed and provides great risk assessment insights. Customers can expect a personable team that doesn’t try to upsell their clients on needless solutions.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the chief information security officer at a commercial printing and mailing company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Impact Group?
We needed a risk assessment to fulfill one of our requirements.
SOLUTION
What was the scope of their involvement?
As part of the assessment, they reviewed our policies and procedures. Part of the process is online with a basic questionnaire. Then, they checked our physical security. Finally, they gave us a report with a single score of how we stand in terms of security compared to other companies. They also gave us an action plan on areas that may need attention based on the scoring. We’ve done two risk assessments since then.
What is the team composition?
We worked with three people from their team, including a salesperson, a facilitator, and a network technician.
How did you come to work with Impact Group?
We asked around and looked online. We wanted a local company that we could have face-to-face contact with. They gave us a proposal that worked for a company of our size.
How much have you invested with them?
We’ve spent about $10,000 so far.
What is the status of this engagement?
Our first assessment spanned July 2019–August 2019. We started another in April 2020 and wrapped up in July 2020.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Their action plan is very well designed and checks a lot of boxes for risk assessment. It’s very useful when auditors ask how we’re addressing risks.
How did Impact Group perform from a project management standpoint?
They use technologies that allow them to be efficient. Their project management portal has come a long way since the last time we used it. I was very impressed.
What did you find most impressive about them?
They were very easy to work with. They’re professional, easy-going, and knowledgeable about IT. The whole team understood our needs and didn’t try to sell us a product we didn’t need.
Are there any areas they could improve?
They could be more aggressive in selling some of their other services. They might have other solutions that we might be interested but they haven’t brought them up. It could be a benefit to their organization.
Do you have any advice for potential customers?
Be honest about where you are in the process. Be comfortable with an automated portal process. It makes it a lot easier for everyone.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
"They never missed a deadline."
Cost
4.5
Value / within estimates
"They were right where I wanted them to be."
Willing to Refer
5.0
NPS
Managed IT Services & Cybersecurity for Financial Company
CybersecurityIT Managed Services
Cybersecurity ConsultingManaged Software Application & SolutionsHardwareNetworkOther IT managed services
$10,000 to $49,999
Mar. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Impact Group has done such a good job setting everything up.”
Oct 28, 2024
Owner & CEO, Financial Services Company
Cody Warrick
Verified
Financial services
The Woodlands, Texas
1-10 Employees
Phone Interview
Verified
A financial services company has hired Impact Group to revamp their office’s technology processes and procedures. The team provides the client with managed IT services and cybersecurity.
Thanks to Impact Group’s work, the client has saved $7,000 over the same time frame they’ve been working with the team. Their communication is clear, and they’re always ready to help. They deliver on time, and the quality of their work is such that the client hasn't opened any support tickets.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner and CEO of Quinonia Financial Services.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Impact Group?
We needed help revamping our office’s technology processes and procedures. We also needed help with our technology needs.
SOLUTION
What was the scope of their involvement?
Impact Group has stepped in as our CIO. They’ve helped us with managed IT services and cybersecurity. We’ve had an introductory call and an interview process. We’ve let them know what we need and the problems we’re having. They’ve come up with a proposal. Once we’ve pulled the trigger and said go, we’ve gone through a series of orientation calls.
We’ve broken the project into 3–4 different stages, and we’ve tackled one stage at a time. There’s a team of individuals, and each team member has a different stage of the project. There’s a group call with the entire team, and as each team member’s responsibility comes on, they take over the lead and take us through what we need to do. This includes changing our email provider, adopting a new cybersecurity policy, and creating a new network for our office.
They offer both remote and on-site services. For our needs, they have only been remote for the time being. If we need them on-site, we can call them out, but they can do most of what they need remotely.
What is the team composition?
We work with three individuals plus the company owner. Ryan has helped us navigate through the whole process. Joe has also helped us along as we’ve been onboarded. Cory has done a lot of hands-on work to help us get our machines and computers up and running.
How did you come to work with Impact Group?
I found them through a referral. I looked everywhere for a company that could bolt onto our company and serve us in the way we needed. Since we’re a small business, we either had IT providers that were one-man shops and couldn’t perform as we needed them to, or the IT services were too big for what we needed.
Impact Group was able to come on, and they had a good support team. They were able to right-size their offering to what we needed and grow with us as we grew, which was a big appealing factor for why we chose them.
How much have you invested with them?
We’ve spent about $11,000.
What is the status of this engagement?
We started working together in March 2024, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Impact Group has helped us save money because they have the solutions we need. We would have spent closer to $18,000 over the same time frame if we hadn’t adopted them, so we’ve saved $7,000. Their work has exceeded my expectations.
How did Impact Group perform from a project management standpoint?
Their communication has been very clear. They tell us what they’re going to do, and they do it. They’re on standby whenever we need them. Any slowdown in the process is our fault for not responding on time. Whenever we’re ready to move, they’re ready and waiting. They deliver the work on time.
They have ticket management, but we haven’t had any tickets to manage because they’ve done such a good job.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
I’d like to give a shout-out to Ryan. He’s really helped us out with navigating through the whole process.
What did you find most impressive about them?
We don’t have many issues that need resolving because Impact Group has done such a good job setting everything up to begin with.
Are there any areas they could improve?
We’ve talked about knowing who to call for what reason. Getting a better picture of the team structure would be an opportunity for improvement.
Do you have any advice for potential customers?
Don’t drag your feet. If you need an IT group to grow with you, they’re the best solution I’ve found by far. I’ve been through three different IT groups that said they would do something, and they turned out to be more smoke and mirrors than actual help.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"They always deliver on time."
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I've already recommended them.
0365 & Azure Support for IT Consultancy Firm
IT Staff Augmentation
Less than $10,000
Mar. - Apr. 2020
4.5
Quality
5.0
Schedule
3.5
Cost
5.0
Willing to Refer
5.0
"The goal was defined for Impact, and they executed it with little involvement from Excipio's team."
Dec 1, 2020
President, Exicipio Consulting, LLC
David Hutchison
Verified
Other industries
Broken Arrow, Oklahoma
11-50 Employees
Online Review
Verified
An IT consultancy firm hired Impact Group to provide o365 and Azure support. Their goal is to implement a two-factor authentication to meet their state's contract requirements.
Impact Group already provides tier I desktop support for the company so the transition was already a non-factor. The team's workflow is efficient and seamless as they only needed a handful of meetings to fine tune the scope of the project. Clients noted their cost-effectiveness as a benefit.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
IT consulting firm specializing in data center facilities, data center strategy, data center migrations, operations, cost management, and disaster recovery planning
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Impact Group?
We don't have a full-time IT resource to support our O365/Azure environment
What were your goals for this project?
Implement two-factor authentication to meet many of our state contract requirements
SOLUTION
How did you select Impact Group?
They already provide Tier I desktop support to our team
Describe the project in detail.
Already explained
What was the team composition?
This was a turn-key project. The goal was defined for Impact, and they executed it with little involvement from Excipio's team
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Uh, it works!?
How effective was the workflow between your team and theirs?
Very seamless. It took onlu a couple of meetings to define and refine the scope.
What did you find most impressive about this company?
Again, this was already an existing service provider. Price point was excellent.
Are there any areas for improvement?
None
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
3.5
On time / deadlines
"Sometimes it took a little nudging to keep things moving"
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-3 of
3 Reviews
Our Story
Gryphon Tech Advisors is a Plymouth, MN team whose roots trace to a 1979 typewriter repair shop. Today we are a security-first managed services firm. Our certified experts deliver managed and co-managed IT, cybersecurity, AI governance, compliance, and strategy for senior living, manufacturing, construction, nonprofits, and the defense industrial base. We focus on reducing risk, acting as a true partner, and communicating clearly.
Strategy | Security | Success
Verified means Clutch independently confirmed Gryphon Tech Advisors is a legally registered business, financially sound (Creditsafe: Very Low Risk), and backed by 3 verified client reviews averaging 4.8 stars.
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