GMO-Z.com RUNSYSTEM

BACKGROUND

Introduce your business and what you do there.

I’m the head of QC at a company specializing in manufacturing lock products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with GMO-Z.com RUNSYSTEM?

Our previous website was outdated, difficult to manage, and didn’t effectively support our marketing campaigns. We needed a new website with a modern interface, optimized UX, and a flexible CMS to support business growth.

SOLUTION

What was the scope of their involvement?

GMO-Z.com RUNSYSTEM was responsible for designing and developing our corporate website to enhance our digital presence and showcase our product portfolio more effectively. The team started by analyzing our business operations, target customers, and the limitations of our previous website. Based on that, they proposed a modern website structure that aligned with our brand identity and optimized for domestic and international markets. Moreover, GMO-Z.com RUNSYSTEM conducted testing, deployment, and training for our internal team to operate the website after the handover.

What is the team composition?

We worked with 10–15 teammates from GMO-Z.com RUNSYSTEM.

How did you come to work with GMO-Z.com RUNSYSTEM?

We found them through an online search. We chose them because their pricing fit our budget, they had a great culture fit, and they offered good value for the cost.

How much have you invested with them?

We spent around $30,000.

What is the status of this engagement?

We worked together from August 2023–April 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

GMO-Z.com RUNSYSTEM delivered a new website that helped us enhance our brand image and made it easier for customers and partners to access product information. After the launch, we observed a noticeable growth in the number of visitors and time spent on the site, reflecting an improved UX. Specifically, website traffic increased by 30%–40% within the first 3–6 months, driven by better SEO performance and improved UX. User engagement also improved significantly, with average session duration increasing by around 20% and bounce rate decreasing by approximately 15%.Moreover, the new website structure and optimized user journey led to an increase in inquiries and registrations. Before the launch, we received around 100 inquiries per month, which increased to 120–130 inquiries per month after the new website went live. Our internal team also significantly reduced the time required to update and manage content thanks to the intuitive CMS. Additionally, faster page load speeds and improved search engine rankings helped enhance our overall digital marketing effectiveness.

How did GMO-Z.com RUNSYSTEM perform from a project management standpoint?

GMO-Z.com RUNSYSTEM demonstrated strong and professional project management throughout the engagement. They established a clear project timeline from the beginning, with well-defined milestones and regular progress updates. Communication was consistent and transparent, allowing us to stay aligned on priorities and quickly address any issues or change requests.In terms of delivery, they met all key deadlines and ensured that each phase of the project was completed on schedule. Even when adjustments were required, their team responded promptly and managed changes efficiently without impacting the overall timeline. Overall, their structured approach, responsiveness, and commitment to deadlines gave us great confidence in the project execution.

What did you find most impressive about them?

We were very satisfied with the project. GMO-Z.com RUNSYSTEM delivered exactly in line with our requirements. During the project, they also leveraged technologies such as AI and proactively suggested integrating a chatbot, which made our website more interactive and engaging.

Are there any areas they could improve?

I didn’t think there was anything they could improve on.