Globalquest Solutions

BACKGROUND

Please describe your company and your position there.

I am the co-owner of a financial planning practice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Globalquest Solutions?

General IT support and cybersecurity.

SOLUTION

How did you select this vendor and what were the deciding factors?

Referral. Process, availability and service.

Describe the project in detail and walk through the stages of the project.

We converted the back office for our practice. We had several moving parts and Globalquest ensured that all client data was protected throughout the transition and that all new systems had appropriate security measures in place.

How many resources from the vendor's team worked with you, and what were their positions?

Systems engineer guided us through the day to day and one of the owners spoke to us on a high level plan for our business.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Everything went smoothly, and we have nothing but positive feedback for the Globalquest Solutions team.

How effective was the workflow between your team and theirs?

Extremely.

What did you find most impressive or unique about this company?

The expertise of subject matter and consistent, fast service.

Are there any areas for improvement or something they could have done differently?

Nothing.