Glance Peak: AI-Powered Amazon & E-commerce Growth Agency

BACKGROUND

I am the Director of Ecommerce of Distribution inc.

LGDK Distribution Inc is a Canadian-based distributor associated with medical and orthopedic support products, such as the Flamingo brand ankle braces.

Company Overview
• Associated Products: Orthopedic supports, braces, and health care items (e.g., Flamingo Ankle Brace).
• Market Presence: Products distributed or referenced via online retailers in Canada.
• Context: Frequently appears in product listings and supply details for therapeutic and orthopedic soft goods.

OPPORTUNITY / CHALLENGE

• Optimize and improve our Amazon, Walmart, Wayfair, eBay, Shopify, and other e-commerce marketplace stores to increase visibility, conversions, and overall sales.
• Improve product listings through market research, competitor analysis, keyword research, SEO optimization, creative design, A+ Content, Brand Store, and Brand Story.
• Develop and manage effective PPC campaigns to increase traffic, improve ROAS, control ACOS/TACOS, and drive sustainable sales and organic rankings.
• Provide end-to-end marketplace management, including product listing, troubleshooting, FBA support, customer service, and ongoing account optimization.

SOLUTION

• Online Search
• Clutch Site
• Other

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Other

6-10 Employees

Glance Peak provided end-to-end e-commerce marketplace management and growth services throughout the project. The team managed and optimized our Amazon, Walmart, eBay, and other marketplace operations, covering both day-to-day management and long-term growth strategy.

Key deliverables included:

• Market, competitor, and product research to identify growth opportunities.
• Keyword research using Helium 10 and optimization of product titles, bullet points, descriptions, and backend search terms.
• Product listing creation, catalog management, and ongoing content optimization.
• Marketplace troubleshooting and resolution of account, listing, and catalog-related issues.
• FBA support and customer service management.
• Professional listing creatives, including main images, infographics, product features, dimensions, lifestyle images, and other conversion-focused visuals.
• Amazon A+ Content, Brand Story, and complete Brand Store design and management.
• PPC campaign setup, management, and continuous optimization across Amazon, Walmart, and other marketplaces.
• Monitoring and optimization of ACOS, TACOS, ROAS, traffic, conversions, and organic rankings.
• Ongoing performance analysis and strategic recommendations to improve visibility, sales, and overall marketplace performance.

Glance Peak handled the project as a long-term strategic partner rather than simply providing individual services. Their team took ownership of the marketplace operations, continuously identified issues and opportunities, and implemented improvements across listings, advertising, branding, and customer experience.

The overall objective was to build a stronger marketplace presence, increase qualified traffic and conversions, improve organic visibility, and establish sustainable sales growth across multiple e-commerce channels. 

RESULTS & FEEDBACK

The project delivered significant measurable improvements across our e-commerce operations.

• Helped the business achieve seven-figure sales during its first major launch.
• Increased marketplace sales from an initial near-zero baseline to consistent revenue across Amazon, Walmart, Wayfair, eBa, Etsy and Shopify.
• Improved product visibility and organic rankings through structured keyword research, listing optimization, and ongoing SEO.
• Increased qualified traffic and conversions through professionally optimized listings, enhanced creatives, A+ Content, Brand Store development, and PPC campaigns.
• Improved advertising efficiency through continuous monitoring and optimization of ACOS, TACOS, and ROAS.
• Successfully launched, optimized, and managed products across multiple major marketplaces.
• Resolved numerous marketplace listing, catalog, account, and operational issues, helping maintain product availability and business continuity.
• Established a stronger and more professional brand presence through Amazon Brand Store, Brand Story, A+ Content, and conversion-focused product creatives.

Overall, Glance Peak helped transform the marketplace operations from an early-stage setup into a scalable e-commerce business with strong sales growth, improved visibility, and a more structured approach to advertising and marketplace management. 

Glance Peak demonstrated excellent project management throughout the engagement. They were organized, responsive, and proactive in handling both planned deliverables and unexpected marketplace issues.

The team consistently delivered tasks within the agreed timelines and kept us informed about progress, priorities, and any issues that required our attention. They were particularly responsive when urgent Amazon, Walmart, Wayfair, eBay, Etsy, Shopify, or e-commerce account issues came up and acted quickly to troubleshoot and resolve them.

Communication was clear and consistent, and the team was always open to feedback and adjustments based on our business needs. Rather than waiting for instructions, they often identified potential problems and opportunities themselves and recommended practical solutions. 

What impressed us most was their sense of ownership. They treated our business as if it were their own, remained accessible when we needed support, and consistently went beyond the original scope when necessary to achieve the desired results.

Overall, their project management, responsiveness, and commitment to deadlines were excellent and played an important role in the success of the project. 

• Virtual Meeting
• Email or Messaging App

What impressed us most about Glance Peak was their strong sense of ownership and genuine commitment to our business. They did not operate like a typical outsourced service provider; they became an extension of our team and treated our business as their own.

Their combination of e-commerce expertise, marketplace knowledge, creative capabilities, PPC performance, and operational support allowed us to manage almost every aspect of our Amazon, Walmart, Wayfair, eBay, Etsy, and Shopify operations through one team.

They were also highly attentive and proactive. Instead of simply completing assigned tasks, they regularly identified issues, suggested improvements, and took initiative to find solutions. Their responsiveness and willingness to go the extra mile were particularly impressive.

Most importantly, they were focused on real business results—not just completing deliverables. Their work contributed directly to increased traffic, improved rankings, better advertising performance, and significant sales growth. 

The combination of skill, responsiveness, ownership, and results-driven execution is what makes Glance Peak stand out. 

There were no major areas of concern with Glance Peak. Overall, they were responsive, professional, and delivered strong results throughout the engagement.

There were no major issues. If anything, some tasks could have been completed a little faster during very busy periods. Other than that, we were very satisfied with their service and support.