What evidence can you share that demonstrates the impact of the engagement?
The Geeks Solutions team have done whatever we have asked. They’ve done quite a lot of complicated migrations without any problems.
How did Geeks Solutions perform from a project management standpoint?
It has been quite easy to work with them, even though the majority of my team speak Spanish and the Geeks Solutions employees are not native English speakers. They are responsive and flexible, instead of always looking at the contract to see what is there. We haven’t had any issues when it comes to tickets.
What did you find most impressive about them?
If they can help us, they will. They suit me perfectly because they are a small business and essentially work as an extension of my team.
Are there any areas they could improve?
Everyone has room for improvement, but I couldn’t ask anything more because we work well together. I could have gone to a much bigger provider, but that would have cost me more. I would have to be more disciplined in asking for things, which wouldn’t suit me because we often need help immediately. A bigger company wouldn’t be as flexible. We don’t want to get into difficult emails or project plans because that doesn’t work with us.
Do you have any advice for potential customers?
It is important that you submit a clear request. Explain things in detail and don’t expect the person you are working with to know what you are thinking. If the client asks professionally, Geeks Solutions will do their part.
Geeks Solutions acts as a true partner, providing flexible solutions and reliable technical support. Despite the language barrier, they work seamlessly with in-house resources and are unfailingly helpful.