Gap Infotech

BACKGROUND

Please describe your company and your position there.

• Company Name- Multi Mega Mart
• Designation- Founder & CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gap Infotech, and what were your goals?

Our main aim was to promote the company in All of India with the help of Branding & SEO services and especially for Manufacturers & Traders so that they could register with us. And Challenge was to reach out to them as it is challenging to contact Manufacturers directly. So we hired GAP Infotech for complete Branding & Publicity for Multi Mega Mart.

SOLUTION

How did you select this vendor?

Our team did the deep research and shortlisted 3 companies and after long discussions finally, we hired GAP Infotech after going through their portfolio and Clients. They showed us the result sheet they had already delivered and we were satisfied and finalized them.

Describe the scope of their work in detail, including any steps and the final deliverables.

To start with they took all the details from us regarding our company, our team, our vision, and our mission. And after providing all the details they shared the critical working areas which were necessary to focus on initially and also they shared the number of a Dedicated Manager who shared all working progress from time to time with us and also cleared our doubts.

How many people from the vendor's team worked with you, and what were their positions?

3 Persons in total:

• 1- SEO Project Manager
• 1- Tech Lead for Website Updates
• 1- Branding Manager for all Kind of Inputs and Suggestions

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, Of course, they delivered what they commit. We received registrations from manufacturers and distributors as per our expectations and the project is going in the absolutely right direction.

Describe their project management style, including communication tools and timeliness.

For Project discussions and management they kept 10 days meetings with our team and shared the progress of the project and also took the inputs from our team also their communication tools are also very good as they communicated through various tools from time to time like via calls, WhatsApp, online project management software for remarks, etc. and the project is actually going very smooth as of now.

What did you find most impressive or unique about this company?

Their style of working is very transparent and very impressive. They always welcome our input without any kind of argument and worked accordingly.

Are there any areas for improvement or something they could have done differently?

Although they are working tremendously as everyone knows that there is always scope for improvement so my only suggestion to them is to keep everything in the loop every time so as to avoid any miscommunication.

BACKGROUND

Please describe your company and your position there.

I am Anju Dua and i am running my own coaching Institute by name of SHAM Academy and providing coaching for Class 11 & 12 for Accounts, Economics & Business Studies since last 5 years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gap Infotech, and what were your goals?

I hired GAP Infotech for new acquiring new students and they guided me to start my SEO and PPC and i received actually very good result.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected this vendor via searching on google and i decided to go with them after having a look on the clients and the result provided to them. I also called their clients for feedback and result was satisfactory.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

SEO and PPC and targeted keywords were:

• Accounts coaching
• Economics coaching
• Crash course for class 11& 12
• Accounts teacher in gurgaon
• Best accounts tutor in gurgaon

How many people from the vendor's team worked with you, and what were their positions?

2 people were in touch with me for this project and one was the SEO lead Manager and other was the Branding Manager of the company

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Result was upto the mark and i was completely satisfied with the result as I converted almost 10 students in 45 days of time

Describe their project management style, including communication tools and timeliness.

Style of working is actually easy to understand as they shared the reports on evey fortnight and also communicated time to time and asked for feedback for queries.

What did you find most impressive or unique about this company?

They are very transparent and deliverables were actually on time.

Are there any areas for improvement or something they could have done differently?

Scope of improvement is always there.

BACKGROUND

Please describe your company and your position there.

Explore NCR is a platform launched for sharing the dynamic information about various cities in India. Explore NCR means Helping B2B and B2C "Nationwide Connecting Rapidly". I Prince Kumar, am handling the Chief Marketing Position here at Explore NCR.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gap Infotech, and what were your goals?

We had a vision in the mind to connect the trusted and verified users and business through a dynamic platform. Our team understood the power of content and we were looking for a partner to associate with us for various ongoing requirements start with Logo Designing, Website Development, Content Marketing and SEO Services.

We were trying to hit the market with a slightly different strategy and Gap infotech helped us discovering the right way and future strategy.

SOLUTION

How did you select Gap Infotech and what were the deciding factors?

We reached Gap Infotech via Google and researched about the company, their promotors and saw their work portfolio. I found some interesting work done by them. the main deciding factor is when you speak with someone and their words build trust.

I visited their office personally as we had a long term project and they let me meet with their Manager. Office environment was happy and finally my gut feeling allowed me to join hands with the team Gap Infotech.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

For Logo Designing our requirement was simple, elegant and a Happy feeling. Exactly not remembered but team created around 7-8 rough drafts. Color was the main deciding factor, we were planning to go with Dominant Orange color but Gap Infotech pushes to go the other way Dominating Black and Orange with a highlighting vision.

Final version was approved in a week's time and the same is on the website. Platform we don't know much but we got the original file in .ai extension and jpeg, png formats etc.

For Website Designing and Development theme was decided by their team only as our requirement was very simple thus it got finalized in a day's time after they gave us the demo of the theme and our website was live in a week's time as content was getting ready parallelly while we were getting the logo designed.

Platform WordPress was used, rest technical we don't know much. For Content Marketing we allow them to write and publish few articles or Blogs for us for majority of the content we have an inhouse team. Content written by their team is also good and get approved to go on the website.

SEO is managed by gap Infotech team only and we are happy with their work. initially we were doing paid activities with them for some events organized by our team. Post covid we planned to go for SEO and they are handling our SEO very well.

As I personally understand the SEO till intermediate level and happy the way they are handling the On page SEO and offpage activities. In a short spa of time, we started ranking at various keywords.

How many people from the Gap Infotech team worked with you, and what were their positions?

Initially, 2 people had worked on our project 1 web designer and 1 web developer. Currently 4 people on an average working on our project for SEO. 1 Crm Manager 1 Project Manager and 1 Manager Content was initially involve for communication and idea sharing. Currently SEO Manager and Manager Content is directly involved with us for the project status, working and discussions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Logo Designing extremally happy as we got what we have thought of. Website Designing and Development Happy with the services provided as we didn't have any specific requirements for that. SEO we are very delight to have Gap Infotech as our service partner.

Describe their project management style, including communication tools and timeliness.

We have kept our communication very simple and handy. They were offering us some crm access and to track the project performance and whats app for faster communication but we pushed them to communicate only via emails as it is with in our records always and is handy on the mobile. As on date communication with the Gap Infotech is very smooth.

What did you find most impressive or unique about this company?

Happy team, passionate team, andclear communication. Their clear role is defined for every task, and we can speak to the dedicated person for the task.

Are there any areas for improvement or something they could have done differently?

Huh! If they can offer some discounts, freebies or add on services to the existing customers.

BACKGROUND

Please describe your company and your position there.

I am the owner of my company. I have a team of professionals who is working for me as a freelancer writers and write for my various blogs in Hindi and English. We at Tiffin Talks share engage content and graphics with users.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Gap Infotech, and what were your goals?

I was in process of searching a good web designing company who can provide me 360 degree solutions. I got reference of GAP Infotech from one of my freelancer who was selling online courses with the support of GAP Infotech. I hired GAP Infotech for the following services: Logo Designing Blog Designing and Development Content Editing

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected GAP Infotech basis on their reviews and transparency. One thing which I liked the most is when I asked them to share few references of existing clients They shared the Company Name, Contact Person Name, Mobile Number and the work they have done for them.

That pushes me to think and decide the three things:

• They have delivered their best and continuously served their clients with top-tier services.
• They are sure of getting the positive feedback and were open to share the details before I decide to go with them
• They shared a list of more than 70 clients who are associating with them for more than 5 years. I made my decision to go with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Logo Designing: I was looking for a simple yet symbolic Logo matching my name Tiffin Talks. They created a rough draft, and shared it with me. With in 2 revisions my logo was ready. Once it was ready and matching my requirements they shared various color options to choose from.
• Blog Designing and Development: Design was created from the scratch, We decided a word press theme and and post making correction in Home Page UI i got the final live home page on beta link to check the real feel. It includes some dummy content formation also. Then Blog detail page, I got three options from the theme blog detail page that was the page user needs to spend more time. We discuss the changes together and compile two designs to give it a final look. After that my website was live on the domain.
• Content Editing: Team helped me in editing the content written by my team of freelancers. I must say they have an intelligent team of content writers who was perfect in editing and proof reading.

Technology Used: Wordpress, PHP, HTML, Adobe Photoshop, and Adobe Illustrator

How many people from the vendor's team worked with you, and what were their positions?

I don't know the exact numbers in the team but I was directly communicating with the following:

• Technical Lead
• Creative Head
• Storyteller-Content
• Manager CRM
• One Person from Senior Management

We had a group on WhatsApp for faster communications. There were 7 members in the Group 5 from their team 2 from my team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It was awesome and matching my expectations. i am still associated with the team as my blog has ongoing work soon we are going to handover them digital too. We got the Ad sense approved in one go as team GAP Infotech followed all the guidelines required for Ad sense approval.

Describe their project management style, including communication tools and timeliness.

Timelines: Delivery within the Timelines Communication: Smooth Communication via WhatsApp Group, email, Over the Call. the good thing is there are leaders involved from each department related to our work. Manager CRM is always read to support and answer the queries. Management is directly involved in every project for smooth transition. We can reach the management anytime to discuss the ideas and project.

What did you find most impressive or unique about this company?

I will describe in Three Simple Words:

• Transparency
• Right Communication
• Passion Towards the Project

Are there any areas for improvement or something they could have done differently?

Yes! Scope of Improvement is always there with anyone, but when we see any negative thing at first glance, that should be consider as Negativity. When we need to search for it means things are going right. Overall I am Happy with the services I am getting.