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the project
Loyalty Program Mgmt Platform Dev for Mktg & Adver Firm
"G-2 was able to collect, organize, and implement everything in accordance with our wishes."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am a cofounder of a customer loyalty startup based in UK and Estonia. We are in the final stages of product testing.
For what projects/services did your company hire G-2 Division, and what were your goals?
The goal was to develop a smart web-based loyalty program management platform that was easy to operate and cost-effective, and could help brands and loyalty program operators retain existing customers and increase their profits.
How did you select G-2 Division and what were the deciding factors?
We found G-2 through a referral and we chose to work with them because of their understanding of the subject and advice on some key features of the platform during the first meeting, before even getting the project.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Our company is a loyalty ecosystem build for both online and offline businesses. There were 3 main goals in this project - seamless integration for businesses, realtime information and enhanced analytics. As a result, G-2 have build an easy scalable SaaS platform using the best practices of nodejs and elasticsearch orchestrated and monitored by Kubernetes.
How many people from the vendor's team worked with you, and what were their positions?
We had a team of 3 people that meet all the requirements of the project - manager, lead developer and junior developer.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The project deadline for production was met. An outside audit concluded that the quality of the code was consistent and solid.
Describe their project management style, including communication tools and timelines.
The communication was great. G-2 had no problems switching to Telegram for operational communication. Jira was used for task tracking in terms of development.
What did you find most impressive or unique about this company?
Despite the fact that some of the features were constructed on the fly by us, G-2 was able to collect, organize, and implement everything in accordance with our wishes.
Are there any areas for improvement or something they could have done differently?
We got our money's worth. Keep it up.
G-2 Division provided exceptional work in a timely manner. An external stakeholder also commended the team's high-quality code. The team demonstrated a keen understanding of the project's scope. They also showed flexibility in accommodating the client's needs.