Fusionpact Technologies Inc

BACKGROUND

Please describe your company and your position there.

Working in Travel Agency, to create software for our offline customer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusionpact Technologies Inc, and what were your goals?

To create multiple options given to our agents as well as end customer through our portal

SOLUTION

How did you select this vendor and what were the deciding factors?

Through reference, their approach, and experience in this domain. Last projects submission within the timeline in different organization

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Creating multiple flight and hotel manual options
• Procedure to select flight and hotel options out of multiple options
• Record missed saving
• Approval workflow

How many people from the vendor's team worked with you, and what were their positions?

Two developers, One Project manager and one BA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This functionality gives our team flexibility to send options of both flight and hotels without integration of multiple suppliers

Describe their project management style, including communication tools and timeliness.

Jira was used by Team for communication purpose

What did you find most impressive or unique about this company?

They were thoroughly professional, timeline given with milestones marked, Agile approach

Are there any areas for improvement or something they could have done differently?

Though team had implemented the software, couple of bugs identified which was expected as we do understand that time is require to stable the software