Fullsend Solutions Inc.

BACKGROUND

Introduce your business and what you do there.

I was the founder and CEO of Crave It. I shut down the company in July 2022, so we’re no longer operating.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fullsend Solutions Inc.?

We needed their team’s development expertise.

SOLUTION

What was the scope of their involvement?

Fullsend Solutions Inc. helped us build an iOS and Android application using React Native. Their team supported our internal team; we handled backend development and QA. We also had our own marketing and product staff, as well as an in-house design team. Fullsend Solutions Inc. developed the app’s frontend from scratch; the backend was prepopulated. They also provided consultative feedback about best practices.

The app was a social app for food lovers with social capabilities embedded into our platform; its core features included video and photo posting, commenting, liking, and following. They also implemented geotagging, location-based feeds, and capabilities enabling users to search for other users and update the size of image or video files.

What is the team composition?

Dick (Co-Founder) was our account manager. There was also a frontend developer and a teammate responsible for analytics and data collection; they were like a product manager. 

How much have you invested with them?

We spent around $150,000.

What is the status of this engagement?

We engaged Fullsend Solutions Inc. between January 2021–June 2022.

How did you come to work with Fullsend Solutions Inc.?

Dick was one of my friends’ roommates, so I talked to him when I was shopping around for a new agency while moving to San Francisco.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

With the help of Fullsend Solutions Inc., we scaled our company to 800 cities globally. We’ve had numerous press mentions throughout the lifecycle of our company, but it was about the product rather than the development work.

How did the company perform from a project management standpoint?

Working with Fullsend Solutions Inc. was a great experience. They did a wonderful job examining the scope and being honest about where we could accelerate the project and where it might take longer. We communicated via Slack and Google Meet. We also used Asana.

What did you find most impressive about them?

Fullsend Solutions Inc.’s founders and engineering team were based in the US, which reduces issues related to time zone differences and language barriers. The founders were hands-on; they understood deadlines, scopes of work, and what’s realistic because they were developers as well. They could provide solutions from a developer perspective to their developer team. This set them apart from other agencies.

Are there any areas they could improve?

No, they operated to the best of their ability.

Do you have any advice for future clients of theirs?

You should be clear about what you want. Fullsend Solutions Inc. can still help you build out your idea. However, like with any engagement in technology, it’s hard to get additional support if you don’t know what you want; it’s like asking someone to build a house without a blueprint. Ultimately, you should provide a roadmap to success because Fullsend Solutions Inc. is the vehicle to get there.

BACKGROUND

Please describe your company and position.

I am the Engineering Manager of a hospitality & leisure company

Describe what your company does in a single sentence.

An industry leader in travel.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• Implement an Android SDK to embed in a partners application
• Implement an iOS SDK to embed in a partners application

SOLUTION

How did you find Fullsend Solutions Inc.?

Referral

Why did you select Fullsend Solutions Inc. over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Fullsend Solutions Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our project involved delivering a mission critical integration in each iOS and Android to integrate our product with our partners native applications via an SDK delivered by Fullsend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We relied on Fullsend to be the technology experts to help us delivery a an SDK in each iOS and Android to integrate with our partners. The key indicators of success were quality and time. As we are an engineering organization, we had a strong understanding of what we wanted but lacked the specific skillset to build it. Fullsend was able to take our technical documentation and call out what was not native centric and advise us how to adapt our approach, while always keeping our customers first and foremost. They performed an excellently keeping balanced our needs, our partners perspectives, and their technical expertise.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fullsend delivered every milestone on time or ahead of schedule. The project was managed by our Engineering manager following a loose kanban model giving large latitude to Fullsend engineers to deliver items in the size and order that they felt appropriate. This allowed Fullsend to focus the engineering, while we focussed on the planning. We communicated frequently over slack, and jumped on calls when needed, either between them and our engineers, or also including our partner engineers, where they communicated clearly and effectively.

What was your primary form of communication with Fullsend Solutions Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Fullsend was able to hit the ground running from day one and was always willing and able to learn and adapt with us as we collaborated on the best technical approach for our business needs.

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

I think Fullsend completed their project swimmingly.

BACKGROUND

Please describe your company and position.

I am the CEO of Carbon Ridge

Describe what your company does in a single sentence.

We build exhaust gas treatment systems for commercial maritime vessels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• Design a great website
• Build it

SOLUTION

How did you find Fullsend Solutions Inc.?

Referral

Why did you select Fullsend Solutions Inc. over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned

What was the size of Fullsend Solutions Inc.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We contracted Full Send to design and develop a one-page website that eloquently tells the story of our company and business. We worked with Sawyer, Dick, Alex, as well as external design and developers, and the finished product was awesome. We worked with their designer Hunter who was super patient and helped us develop a story surrounding the site that we really didn't have before. Key deliverables were:

• UI/UX desgin
• Built out landing page
• Multiple visual design assets

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A beautiful website that we've gotten countless compliments on!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the FullSend team was very efficient and attentive. If anything we slowed the project down and they were accommodating.

What was your primary form of communication with Fullsend Solutions Inc.?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Their people are top-of-the-line and very talented at what they do. Having no design or story going in, they did a great job at building that for us.

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

I don't know much about web design/management, so I think that having a process for new companies in developing a web management service / platform for them would be useful.

BACKGROUND

Please describe your company and position.

I am the Head of Growth of Commonstock

Describe what your company does in a single sentence.

Social network for investors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• Quickly build out the iOS app
• Ship quality, scalable, code

SOLUTION

How did you find Fullsend Solutions Inc.?

Online Search

Why did you select Fullsend Solutions Inc. over others?

• High ratings
• Great culture fit
• Company values aligned

What was the size of Fullsend Solutions Inc.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fullsend came in and helped rebuild our entire iOS app. They delivered sooner than expected, and we still use some of what they contributed years after our engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• They helped deliver a rebuild of our iOS app months before it was expected.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were given the task of taking new designs and upgrading our current app to match the new UI/UX. Milestones were reached in a timely manner, if not before. They were prompt to respond to any updated needs and communicated in a timely manner.

What was your primary form of communication with Fullsend Solutions Inc.?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their team was extremely hardworking and available. They shipped rapidly and fit in with our culture perfectly. It felt as though they were an integral part of the team; and not a third-party.

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

Not that I can think of. They handled ambiguity well and delivered on the projects we gave them.

BACKGROUND

Please describe your company and position.

I am the CEO of Outpace, Inc.

Describe what your company does in a single sentence.

Outpace's mission is to make personalized coaching available to the millions of ambitious professionals who've been left out in the past. Our first product is an AI-enabled coaching platform used by clients from dozens of companies including Apple, Airbnb, Boston Consulting Group, Google, Meta, Uber, and Walmart.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• Design & build our company's minimum viable product
• Build a web experience to complement our native mobile app

SOLUTION

How did you find Fullsend Solutions Inc.?

Referral

Why did you select Fullsend Solutions Inc. over others?

• Great culture fit
• Referred to me
• Company values aligned

What was the size of Fullsend Solutions Inc.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build an end-to-end coaching experience that includes authentication, messaging, content management system, and user management system. The deliverable includes a customer-facing web experience, a coach-facing dashboard, and an admin user interface. The system also includes a robust content management and email management system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Revenue growth
• Development cost
• On-time delivery

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is incredibly responsive. They often fixed issues within hours of receiving a report -- sometimes even faster. They are the definition of a nimble startup team. We worked in Kanban style rather than in 2-week sprints. This helped the team be even more responsive. The team worked very quickly and was able to hit our milestones for major delivery dates.

What was your primary form of communication with Fullsend Solutions Inc.?

• In-Person Meeting
• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Working with Fullsend was a game-changer for us. They were able to quickly build an MVP that enabled us to find product/market fit. They bring a wealth of talent and a great team rapport. Fullsend works quickly and they are incredibly responsive. But, best of all, Fullsend works like part of our team -- taking ownership for our startup's success and bringing energy & creativity to our culture.

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

We could have done more longer-term planning to better estimate costs. This was a trade-off. We wanted to work really iteratively, so it was harder to plan things out of the course of weeks/months.

BACKGROUND

Please describe your company and position.

I am the CTO of Givinga

Describe what your company does in a single sentence.

We power charitable giving.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• Develop a scalable white-label b2b platform
• Reduce OPEX through automation of manual tasks
• Transition legacy code into modern frameworks

SOLUTION

How did you find Fullsend Solutions Inc.?

Referral

Why did you select Fullsend Solutions Inc. over others?

• Great culture fit
• Good value for cost
• Company values aligned

What was the size of Fullsend Solutions Inc.’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fullsend was brought in to take over and act as our full technology team. They first took the time to learn and fully understand our code base and business goals. Once running, they converted our tech from an old "MVP" into a modern technology platform fit to scale, essentially rewriting the entire code base.

Additionally, the team at Fullsend built a new white-label platform to be used as our primary product offering in our b2b2c business model. Fullsend has continued to support our needs and built additional functionality, such as public fundraising campaigns and a grant management platform. Along the way, the team at Fullsend provided technical consulting and acted as a sales engineer, all while seamlessly integrating with our entire team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduction in OPEX
• Increase in user activity
• Increase in revenue

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication and project management was great. I was constantly involved in the discussions, decisions, and planning along the way. The project was delivered on time and as expected. I was very happy with the overall process and management of our projects.

What was your primary form of communication with Fullsend Solutions Inc.?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

They understood our business needs and sculpted a solution that puts business results ahead of everything else. I was also impressed with the thoughtfulness and quality of all the work and interactions.

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

I was very happy with the output from fullsend. Maybe a few surfing lessons during brainstorming sessions would have been nice.

BACKGROUND

Please describe your company and position.

I am the CoFounder of Wire Industries Inc.

Describe what your company does in a single sentence.

Online secondary marketplace for active sports wagers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• App development
• Website development

SOLUTION

How did you find Fullsend Solutions Inc.?

Referral

Why did you select Fullsend Solutions Inc. over others?

• Close to my geographic location
• Referred to me

How many teammates from Fullsend Solutions Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Full Send to help us build our landing page website. Then used them to design our backend infrastructure for our MVP mobile app. Then to build both an iOS and Android app that is now live in both app stores.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deadlines. Had several key deadlines for trade shows and conferences. Had the product ready by each key deadline.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Reliable, responsible, communicative. And very experienced engineers that provided solutions and answers to any issues we may have had.

What was your primary form of communication with Fullsend Solutions Inc.?

Email or Messaging App

What did you find most impressive or unique about this company?

Ability to scale up and scale down as immediately as we needed. Any new engineer we brought on was ready to contribute that day.

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

It's been an absolute pleasure working with them.

BACKGROUND

Please describe your company and position.

I am the CEO of OLM Food Solutions

Describe what your company does in a single sentence.

Make food for C-=store food service operators.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• Validate our right bytes tech package.

SOLUTION

How did you find Fullsend Solutions Inc.?

referral

Why did you select Fullsend Solutions Inc. over others?

Referred to me

How many teammates from Fullsend Solutions Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Review technical aspects of a proprietary software system and the key individuals in the program. Delivered both a management and technical brief on the system and people.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Claro and Dick gave me a full review of our system that offered comfort to a non-technical CEO.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ON time at every step of the way. Never wasted my or my folk's time.

What was your primary form of communication with Fullsend Solutions Inc.?

Virtual Meeting

What did you find most impressive or unique about this company?

fast, on point and cost effective.

Are there any areas for improvement or something  Fullsend Solutions Inc. could have done differently?

I was fully satisfied with their work.

BACKGROUND

Please describe your company and position.

I am the CEO of Recover Athletics

Describe what your company does in a single sentence.

Recovery app for endurance athletes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• Feature development

SOLUTION

How did you find Fullsend Solutions Inc.?

Referral

Why did you select Fullsend Solutions Inc. over others?

• High ratings
• Great culture fit
• Company values aligned

What was the size of Fullsend Solutions Inc.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fullsend was a key part of our success. Their technical expertise and amazing talent network helped us strengthen our business and massively improve our app experience. During the partnership we scaled our userbase of runners from 1,500 to 4,500 paying customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• During the partnership we scaled our userbase of runners from 1,500 to 4,500 paying customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked timely and fast.

What was your primary form of communication with Fullsend Solutions Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Good people, high quality work, fast execution

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Founder of (a/an) Media

Describe what your company does in a single sentence.

We are a Web3 media company aggregating and curating the best content in the space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fullsend Solutions Inc. to accomplish?

• Website Development
• Newsletter Development
• API Development

SOLUTION

How did you find Fullsend Solutions Inc.?

Referral

Why did you select Fullsend Solutions Inc. over others?

• High ratings
• Great culture fit
• Referred to me

What was the size of Fullsend Solutions Inc.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fullsend provided website development, design, and specified backend development. They also built a newsletter and API.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We measure website traffic, newsletter subscriptions, and API subscriptions, all of which have been driven by the execution of Fullsend. Fullsend was pivotal in closing API subscriptions as they assisted HeadlineLedger customers with integration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provide reasonable timing expectations. They don't overpromise and deliver at a consistent time frame. They are very responsive on Slack for communication.

What was your primary form of communication with Fullsend Solutions Inc.?

Virtual Meeting

What did you find most impressive or unique about this company?

Fullsend is very creative and helpful for individuals that don’t know much about development. They got us up to speed on what we needed to know, a great 101 resource.

Are there any areas for improvement or something Fullsend Solutions Inc. could have done differently?

They are a bit expensive, but perhaps rightfully so.