Front Row Group

BACKGROUND

Introduce your business and what you do there.

I’m the head of brand growth and customer acquisition for Volo Sports. We’re a national platform that organizes adult social sports leagues, fitness activities, and community events. We also support free youth sports programs through our nonprofit foundation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Socium Media?

We needed help restructuring our online search and social ads. We also needed help with our data analytics and tracking to ensure our online campaigns were set up for success through varying sales cycles.

SOLUTION

What was the scope of their involvement?

Socium Media oversees our Google Ads, Meta Ads, LinkedIn Ads, TikTok Ads, Snapchat Ads, and Pinterest Ads. Through this, they’ve executed all of our paid digital campaigns.

What is the team composition?

We work with 2–5 teammates from Socium Media.

How did you come to work with Socium Media?

Someone referred Socium Media to me. We chose them over other options because they had high ratings, their pricing fit our budget, and they were a great culture fit.

What is the status of this engagement?

We started working with them in January 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our ROAS and CPA have hit monthly and yearly targets. Our new customers are flat year-over-year, but that’s due to factors outside of Socium Media’s control. Overall, our efficiency in paid digital has improved. Our ROAS has gone up by $0.75, and our CPA has gone down by about $4.

How did Socium Media perform from a project management standpoint?

Socium Media delivers on time and is very communicative. We communicate through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Their attention to detail, reporting, and timeliness are impressive.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Introduce your business and what you do there.

I'm the VP of marketing for Topo Designs, a Colorado-based outdoor brand that creates versatile, sustainable packs, bags, apparel, and accessories designed to help people confidently enjoy the outdoors in their own way, whether in the mountains, cities, or while traveling.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Socium Media?

We needed help improving our efficiency while scaling our brand through paid media.

SOLUTION

What was the scope of their involvement?

Socium Media manages our paid media on Meta, Google, and other platforms as needed. The team also handles our analytics, including MMM and incrementality testing. In addition, Socium Media manages our SEO strategy, implementation, and content creation. The team has also managed our ads' creative development in the past, working within templates we've provided.

What is the team composition?

We work with 2–5 teammates from Socium Media.

How did you come to work with Socium Media?

Someone referred Socium Media to (Fueled). I chose them over other options because their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We started working with Socium Media in April 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Socium Media has improved our MER and grown our net sales. The team has also improved our organic search presence with high-value keywords. In addition, our CAC and CTR (Meta) have improved.

How did Socium Media perform from a project management standpoint?

Socium Media always delivers on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Socium Media is an excellent proactive communicator. The team understands our business and strategy deeply, as well as the landscape of paid media and our competitors. Socium Media is a trusted partner, and it feels like we're mutually accountable for success. The team is very responsive to feedback (even when it's critical) and works hard to correct any issues. Overall, their work is high-quality and data-driven.

Are there any areas they could improve?

No notes.

BACKGROUND

Introduce your business and what you do there.

I’m the head of marketing at Greenwich Medical Spa. We provide non-surgical body contouring, facial aesthetics, injectables, laser hair removal, and skin rejuvenation treatments across seven locations, specializing in advanced, science-based cosmetic procedures.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SociMedia?

We had worked with other SEO agencies in the past, but they never truly understood our industry or our markets. Organic traffic was starting to decline, and we worried that it was the lack of localized knowledge.

SOLUTION

What was the scope of their involvement?

SociMedia has become our SEO agency with a focus on getting our treatments and locations hyper-localized. One of the first projects was building out website content for each of our store locations to have local treatment pages for all of our treatments.

In addition to this, they handle all backend SEO, from meta and alt tag updates to cleaning up broken links and helping with blog content. They have been such great partners; they now handle our web health and manage website updates as well.

What is the team composition?

We work with 2–5 teammates from SociMedia.

How did you come to work with SociMedia?

I met Anthony (CEO) from SociMedia at an EOS networking event, and we started chatting about work and what I do for Greenwich Medical Spa. I found that he had a wealth of SEO knowledge, and our conversation organically turned to localized strategy and what had worked well for some of their other clients. It was enough to set up an exploratory discussion about working together.

How much have you invested with them?

We’ve spent less than $50,000.

What is the status of this engagement?

We started working together in January 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen organic SEO improve monthly. We’re ranking for more keywords, and organic traffic to our site has improved. Organic leads have increased year-over-year (YOY), which is the main metric we track from an SEO standpoint because most of our SEO efforts are in an attempt to find new patients. Web revenue has increased YOY, and, for the most part, user engagement and sessions have shown positive results when looking at monthly YOY metrics.

How did SociMedia perform from a project management standpoint?

Project management is excellent. It’s very communicative, and we can talk daily with our project manager via Slack and our Monday.com board. We also have monthly recap calls.

In terms of communication, SociMedia is extremely responsive and helpful. If I can add anything, they also seem to be keeping their pulse on the effects of AI and how search behavior is changing due to ChatGPT and other AI tools.

What did you find most impressive about them?

Their communication, ease of getting a hold of them, and their follow-through are impressive. They meet deadlines and get the job done.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Please describe your company and position.

I am the Owner of Ridgeline Heating and Cooling, LLC

Describe what your company does in a single sentence.

Heat Pump Installations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socium Media to accomplish?

• SEO

SOLUTION

How did you find Socium Media?

Referral

Why did you select Socium Media over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Socium Media were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Restructruring/optimizing our website and SEO 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

overall rankings with our SEO

increase website form submissions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always responsive and reliable. Great communication. 

What was your primary form of communication with Socium Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Socium Media's professionalism and results are impressive.

Are there any areas for improvement or something Socium Media could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Growth Marketing Consultant of BillionToOne

Describe what your company does in a single sentence.

Diagnostic testing for prenatal and oncology purposes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socium Media to accomplish?

• Launch and manage paid social advertising
• Launch and manage paid search advertising
• Support existing business product lines

SOLUTION

How did you find Socium Media?

Referral

Why did you select Socium Media over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Socium Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Manage our paid social and paid search advertising programs. This scope includes responsibility for program strategy, creative development, camapaign setup, and ongoing ad management. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Achieving lead generation targets at our ROI goals
On-brand creative asset development

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Socium is very responsive and timely with deliverables. We primarily communicate via Slack, and then we have weekly calls to connect live. 

What was your primary form of communication with Socium Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Our account management team has been exceptional. 

Are there any areas for improvement or something Socium Media could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Director of Ecom of Greats

Describe what your company does in a single sentence.

Footwear brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Socium Media to accomplish?

• To manage and improve the performance of our paid marketing channels

SOLUTION

How did you find Socium Media?

Referral

Why did you select Socium Media over others?

• High ratings
• Close to my geographic location
• Great culture fit

How many teammates from Socium Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work entailed improving our priority KPI, ROAS, across our portfolio of marketing channels that encompassed paid social and paid search, all while staying within our target budget.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes entailed traffic increase, improved click rates (lowered CPC’s), and revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Socium was incredibly prompt with both deliverables AND communication. Given the line of work we’re in, being in a digital industry, things move rather quickly and it was a huge relief that Socium Media was right by our sides operating as fast as we were attempting to run. They were incredibly curious and eager to deliver results, it felt like we had a true partner.

What was your primary form of communication with Socium Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It’s a mix of a few components: responsiveness (which is also connected to responsibility, but Socium really has reporting and reviews down to a science), kindness (they never make you feel like your questions or ideas are invalid), and lastly, subject knowledge.

Are there any areas for improvement or something Socium Media could have done differently?

None.