IT Managed Services
Confidential
Jan. 2012 - Ongoing

4.5

Quality: 5.0

Schedule: 5.0

Cost: 3.0

Willing to Refer: 5.0

"I am impressed with their empathy and excellent knowledge and working practices."

Apr 28, 2021

Chairman & Innovation Director, legalmatters

Martin Langan

Legal
Chichester, England
11-50 Employees
Online Review
Verified

FluidOne-Chorley (formerly Orca) (formerly HW Technology) provides ongoing IT services for a law firm. Their work includes maintaining a secure online platform, providing HelpDesk support, and managing the client's hardware and infrastructure.

With FluidOne-Chorley's (formerly Orca) (formerly HW Technology) IT support, there have been no unplanned downtime and no major technical issues with the client's system to date. The team has excellent communication skills and a great work ethic. They provide specialists in all areas for all of the client's specific needs.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am part-owner and chairman of a law firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire HW Technology?

Our employees work in many locations, including form home, and we wanted a secure online environment to host our applications.

What were your goals for this project?

Security and ease of access.

SOLUTION

How did you select HW Technology?

A review of the market.

Describe the project in detail.

Each user has a secure login, with multi-factor authentication, in which all required applications reside. HWT maintain the platform and have a superb help desk. They also manage our hardware and infrastructure within the office.

What was the team composition?

We have access to specialists in all areas, and our account is managed by a director.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have never experienced any unplanned downtime and the system has always worked perfectly for us.

How effective was the workflow between your team and theirs?

Communications are always excellent.

What did you find most impressive about this company?

I am impressed with their empathy and excellent knowledge and working practices.

Are there any areas for improvement?

No.

RATINGS

4.5

"As above."

Business Entity Name	FluidOne Limited
Source	Companies House
Jurisdiction of Formation	United Kingdom
Date of Formation	November 25, 2004
Status	Active
Last Updated	May 9, 2025
ID	05296759

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	May 9, 2025

FluidOne - Chorley

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