Fivecube Agency

BACKGROUND

Please describe your company and your position there.

I was the CTO for a Computer Vision company based in Los Angeles, CA. Our company featured several consumer facing websites as well as multiple mobile applications for both iOS and Android.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fivecube Studio?

All of our consumer facing websites, mobile applications for both iOS and Android, as well as new websites and mobile applications that were under development needed UI/UX design. We did not have any in-house UI/UX talent, thus we turned to Fivecube Studio for their UI/UX expertise.

What were your goals for this project?

We needed a full redesign of all of our websites and mobile applications as their design was years out of date. Thus, modernization, updated imagery, etc. were the ultimate goals.

SOLUTION

How did you select this vendor?

I went through various vendors including profiles of UI/UX designers on various freelancing sites and ultimately decided on Fivecube Studio based on their excellent work and

Describe the project in detail.

It was several projects combined - multiple mobile apps (both iOS and Android) as well as several consumer sites. All needed a complete overhaul of UI/UX. Fivecube Studio was responsible for wireframing, some graphic design, color palette design, etc. My role was overall guidance, requirements, and supervision of all projects.

What was the team composition?

From Fivecube Studio, only their lead UI/UX designer was involved.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Overall usage of both the iOS and Android applications increased by significant numbers. User engagement on our consumer websites increased as well. Stakeholders in the business were very impressed with the design changes to all applications.

How effective was the workflow between your team and theirs?

The workflow was seamless. Fivecube Studios felt as if they were members of the team. We collaborated using Trello and Slack with no complications in communication.

What did you find most impressive about this company?

They easily fit in as "members of the team" - they did not feel like a separate entity. Fivecube always felt as if they had the best interest of our company in mind and were not afraid to push back on us if they truly felt their suggestions were the right way to go.

Our company, myself included, did not have and were not experienced in UI/UX - that's why we hired Fivecube. I'm glad they pushed back because we got a better product in the end.

Are there any areas for improvement?

Continue your growth as a company. You have a great thing going and I'd love to see it continue to become something bigger!

BACKGROUND

Please describe your company and your position there.

I'm Co-Founder & CEO at GeLo App company. It's a motivation app company which is located in Lviv, Ukraine. The application brings together active people who need daily support, motivation, and push.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fivecube Studio?

The idea was to create a motivation app that will help people in various life situations. We had a need to start our project from design wireframes and from this move to other parts of the project like UI/UX and Graphic design.

What were your goals for this project?

We wanted to have colors that will easily interact with users and make them trust. Also to make great UX for users so they can easily understand the functionality.

SOLUTION

How did you select this vendor?

They are the Top Rated Upwork agency. We found them at Upwork in the top Lviv, Ukraine agency.

Describe the project in detail.

Once we selected the Fivecube team we had our own mockups (there were 4 screens) so we gave them something like nothing. But they found a solution for us after strong research for our project, they created a few examples of wireframes. Depending on them they started to creat UX and UI Design under our PM control.

What was the team composition?

We had a very professional work process with our project manager and Fivecube Team Designers. On our project was working 2 UI/UX designers and 1 Graphic designer. It was a very powerful work process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They provided us UI and UX solutions which were perfectly fitt our and user's needs. The Fivecube team come to us with a fully functional clickable prototype which was like the last version for our needs and successfully delivered to development team.

How effective was the workflow between your team and theirs?

Fivecube team was working very professionally, fast providing high-quality results. We were working with communication tools like Slack and Trello so we saw all the work process.

What did you find most impressive about this company?

It was a great life experience working with Fivecube. Their team members were thinking like app users so they definitely know how to create the best UX and visual UI Solutions.

Are there any areas for improvement?

They did even more than we asked to do and depending on this the result was much better so everything was as I would want it.

BACKGROUND

Please describe your company and your position there.

We develop a SaaS solution for SMBs, and I'm the Product Owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fivecube Studio?

We partnered with Fivecube for ongoing UI/UX Design support on various projects of different sizes and levels of complexity.

What were your goals for this project?

Various goals, depending on effort: from creating design concepts for product development and research, to UX refinement of existing concepts, to the production of detailed development assets and interaction with developers during implementation.

SOLUTION

How did you select this vendor?

We had worked with members of the Fivecube project team in other projects and opted to test the expansion our cooperation with a trial project.

Describe the project in detail.

The designer from Fivecube functions as an external member of our team, routinely participating in concept discussions, planning meetings, standup updates and discussions with developers.

What was the team composition?

The designer from Fivecube was integration as a member of our own team, working with the Product Owner, other designers participating in the project, and a team of frontend developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have launched several new features and improvements to our software that were built in direct collaboration with the Fivecube designer. This has boosted the capabilities of our SaaS solution and improved the experience for our users.

How effective was the workflow between your team and theirs?

The designer from Fivecube integrated seamlessly with our internal workflows, participating in our processes in a manner virtually indistinguishable from an internal collaborator.

What did you find most impressive about this company?

Apart from the designs itself, one of the highlights of working with Fivecube has been the positive disposition, availability and eagerness to contribute for the success of the projects.

Are there any areas for improvement?

Despite the overall precision in the output, there were at times some confusion regarding which change should appear on which version. But we quickly discussed and defined a tracking process to provide clarity in execution.

BACKGROUND

Introduce your business and what you do there.

I work at a management consulting and investment firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fivecube Studio?

We hired them for some design work on our client’s websites and mobile apps.

SOLUTION

What was the scope of their involvement?

A few of our clients across different industries need design work done on their websites. We give Fivecube Studio high-level requirements and they come back to us fairly quickly with options to use. The work ranges from website to mobile app design. They make tweaks as needed based on our feedback. 

What is the team composition?

I work with two people on their team. 

How did you come to work with Fivecube Studio?

We typically do searches for developers, give them the requirements, and choose the team based on their response and our comfort level.

How much have you invested with them?

We’ve spent north of $10,000. 

What is the status of this engagement?

We’ve been working together since April 2019 and our relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The quality of their product and deliverables is always very high. All of our expectations are either met or exceeded. 

How did Fivecube Studio perform from a project management standpoint?

They’ve grown in their project management skills. We use Trello and Slack for the project. If we need something done fairly quickly, which happens from time to time, they are very responsive, which speaks to their ability to get things done quickly. 

What did you find most impressive about them?

Their professionalism and promptness is impressive. They also pay great attention to quality and detail. They’ve been easy to work with, so it’s great. 

Are there any areas they could improve?

There’s nothing I can think of for them to improve. Anything we’ve had an issue with, they fix it quickly. 

Do you have any advice for potential customers?

Feel free to give them your most complicated design challenges and see what they can do; they can step up to it. 

BACKGROUND

Please describe your company and your position there.

I was a CMO of the HYCM. HYCM is an international forex broker regulated by multiple jurisdictions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fivecube Studio?

Design mobile app and website for our main corporate website

What were your goals for this project?

We wanted to get fresh new design focused on UX first and to improve our conversion rates and brand identity

SOLUTION

How did you select this vendor?

I have worked with this vendor before for many smaller projects and he proved that they are skilled, easy to communicate and understandable agency

Describe the project in detail.

Once we selected the vendor, we had few phone calls to discuss the main plan and strategy, project manager allocation, budgets and timetables. In the first week we have started with mockups and brainstorming, in first month we have already agreed on the structure, identity and main elements.

What was the team composition?

We had a project manager on our side to oversee the vendors work and make a changes on the go, they have provided us a direct contact to a designer as well as project manager for overall process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new UI we got was impressive as it was planned to be, we saw grammatical improvement on the avg. time on the website due to optimised cross-linking as well as improvement on CR because we have redesigned whole on boarding process.

How effective was the workflow between your team and theirs?

It did look like a most efficient communication happening within same room, even though PMs was thousand kms apart.

What did you find most impressive about this company?

They listen to our comments and always try to find a solution for both sides. That process was smooth and without any criticism or arguing.

Are there any areas for improvement?

MB i would love to see some detailed reporting on the process from their side, but apart from that everything was as i would want it

BACKGROUND

Please describe your company and position.

I am the Founder of DeFi Orbit

Describe what your company does in a single sentence.

DeFi Portfolio Manager

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fivecube Agency to accomplish?

• UX/UI Design
• Branding

SOLUTION

How did you find Fivecube Agency?

Dribbble

Why did you select Fivecube Agency over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Fivecube Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Branding guide
• UX/UI for our dApp

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

FiveCube delivered exceptional results through their UX/UI design and comprehensive Branding Guide.

Despite the project's complexity and demanding communication requirements, FiveCube's team demonstrated remarkable attention to detail and maintained clear communication throughout, delivering all deliverables on schedule and meeting our quality expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FiveCube demonstrated excellent project management through their structured approach and responsive communication. They utilized a dedicated project management system that provided clear visibility into milestones and progress. Their team responded to our needs within hours, often implementing feedback within 24-48 hours of discussion.

While the project timeline extended beyond our initial estimate, this was primarily due to our request for additional design iterations, which FiveCube accommodated without hesitation. The team's flexibility, combined with their regular status updates and collaborative problem-solving sessions, ensured the extended timeline resulted in great deliverables that met our original expectations.

What was your primary form of communication with Fivecube Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with the quality of their work and their great communication. 

Are there any areas for improvement or something Fivecube Agency could have done differently?

While our overall experience with FiveCube was great, there is one area where they could enhance their service: proactive timeline management.

When project milestones extended beyond initial estimates, I occasionally needed to request updated timelines rather than receiving them automatically. That said, their responsiveness to these requests was still impressive—typically providing revised schedules within 48 hours.

This minor opportunity for improvement didn't significantly impact our project, as their good work quality, communication, and quick adaptation to timeline changes ultimately ensured the project's success. Their willingness to accommodate our additional requests while maintaining high quality demonstrates their client-focused approach, even when timelines shifted.

BACKGROUND

Please describe your company and position.

I am the CEO of Tellus

Describe what your company does in a single sentence.

A global dating platform that connects people from around the world to find love and meaningful relationships

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fivecube Agency to accomplish?

• Conducted a full website audit.
• Delivered a complete redesign.
• Identified UX issues and improved lead generation.

SOLUTION

How did you find Fivecube Agency?

Referral

Why did you select Fivecube Agency over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Fivecube Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Agency conducted a comprehensive audit of the existing website to identify usability and design issues. Based on the findings, they delivered a full redesign with a modern and user-friendly interface. Key deliverables included updated UI/UX designs, improved site structure, and optimized user flows aimed at boosting lead generation and engagement

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New design noticeably improved user engagement and lead generation. The site became easier to navigate, and users are spending more time exploring it, which shows a clear improvement in overall experience

 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided the complete design work, including UI/UX concepts, wireframes, and the final website design

What was your primary form of communication with Fivecube Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about this company was their attention to detail and ability to understand our vision. They offered creative solutions and were proactive in addressing potential issues, ensuring the final design exceeded our expectations

Are there any areas for improvement or something Fivecube Agency could have done differently?

A bit more flexibility in adapting to last-minute changes would have been helpful

BACKGROUND

Please describe your company and position.

I am the Brand Designer of Voliro

Describe what your company does in a single sentence.

Voliro is developing advanced flying robots to perform Inspection and maintenance tasks more safely, cost-effectively and faster than conventional methods.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fivecube Agency to accomplish?

• Material 3 component library

SOLUTION

How did you find Fivecube Agency?

Online Search

Why did you select Fivecube Agency over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Fivecube Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating components according to Material 3 guidelines

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project involved the creation of 20 custom components that were modified to match our brand identity. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work was delivered on time.

What was your primary form of communication with Fivecube Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

There was minimum of feedback and good communication.

Are there any areas for improvement or something Fivecube Agency could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CMO of Point Express Inc

Describe what your company does in a single sentence.

Trustworthy Trucking Dispatch and Logistics Partnership

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fivecube Agency to accomplish?

• To Creat a Website and Support it

SOLUTION

How did you find Fivecube Agency?

Referral

Why did you select Fivecube Agency over others?

Great culture fit

How many teammates from Fivecube Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fivecube did their job perfectly. By conducting a professional analysis of competitors and the target audience, they were able to create the best version of the website for our business. They met the tasks assigned to them on all 100%. I highly recommend choosing the Fivecube team for bringing your ideas or professional projects to life! 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Super positive feedback from our clients and partners!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All was 100% OnTime!

What was your primary form of communication with Fivecube Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Fivecube Agency's unique design, ideas, and how they lead all the projects from A to Z have been impressive!

Are there any areas for improvement or something Fivecube Agency could have done differently?

There is always room for improvement and growth, but with how they handled everything in this project, I’m not sure what more they could improve. So, I wish them the best of luck!

BACKGROUND

Please describe your company and position.

I am the Founder of Myrefera

Describe what your company does in a single sentence.

Creator and UGC marketing SaaS

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fivecube Agency to accomplish?

• Develop my Creator market SaaS platform

SOLUTION

How did you find Fivecube Agency?

instagram

Why did you select Fivecube Agency over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

UX/UI was shared with the agency to develop. deliverables wass that they develop the software from scratch while using UX UI designs in figma as a reference.

RESULTS & FEEDBACK

How did your relationship with your partner evolve?
The previous team handling the project didn't work well, so management replaced it with a better team, and everything went smoother.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have replaced the team, and things went smoother then.

What was your primary form of communication with Fivecube Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Danylo, Liubomyr, and Ivan were excellent, and things moved quickly when they were in charge.

Are there any areas for improvement or something Fivecube Agency could have done differently?

Be more transparent initially and bring in a dedicated project manager from the beginning.

UPDATED REVIEW

This review was published on November 4th, 2024.
Abdullah Alowais
Founder, MyreferaSoftware

Dubai, United Arab Emirates

1-10 Employees

Jul 2024 - Oct 2024

$10,000 to $49,999

Not verified

Project summary
A marketing SaaS company hired Fivecube Agency to develop a SaaS platform. The team was responsible for using the client's UX/UI designs in Figma as a reference to build the software from scratch.

Feedback summary
Fivecube Agency failed to meet the client's expectations. The team delivered replicas of the client's designs without a functional backend and exhibited poor project management. They demonstrated punctuality issues throughout the engagement, resulting in a soured relationship.

BACKGROUND

Please describe your company and position.

I am the Founder of Myrefera

Describe what your company does in a single sentence.

Creator and UGC marketing SaaS

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fivecube Agency to accomplish?

• Develop my Creator market SaaS platform

SOLUTION

How did you find Fivecube Agency?

instagram

Why did you select Fivecube Agency over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

UX/UI was shared with the agency to develop. deliverables wass that they develop the software from scratch while using UX UI designs in figma as a reference.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They broke down the deliverables into around 10 milestones and promised to deliver each by their own time estimation (approximate)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered some items, but not all of them were on time. I faced many punctuality issues in weekly status update meetings with their developer, and I had to reach out to management until he became more punctual. After 2.5 months, they assigned a project manager. But during this time, I was deceived as what they showed me as "delivered" was mostly front end and not connected to the backend, and most of the time, there was no backend. Somehow most of the "deliverables" was a replica of the designs i made in figma, just did not work.

What was your primary form of communication with Fivecube Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nothing, like any other agency

Are there any areas for improvement or something Fivecube Agency could have done differently?

actually deliver on time and as promised. They always require payments upfront, which made me think that they are very confident in delivering, which unfortunately deceived me.

STAR RATINGS
Overall rating: 0
Bad.

Quality: 2
I gave them designs in Figma to develop my platform. Most of the work delivered was front-end, and nothing was done in the backend. It didn't work!

Cost: 0
Too expensive for such quality.

Schedule: 1
Deadlines were not met.

Willing to refer: 1